Carvana Extended Warranty

[AlwaysCovered]

I purchased the Essential Plus extended warranty when I bought my 2014 A4 thru Carvana. I’m wondering if I would be able to get my oil consumption issue resolved with it. On the list of covered components for the engine is pistons, rings, oil rings etc.

Whatcha think? Gotta be worth a shot right?



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[Theiceman]

100% worth it as it's bad rings causing it.. they may ask you to get it confirmed by Audi . for the few hundred that would cost it's worth it the rings are toast

what is your usage ?



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[AlwaysCovered]

Im at like the 3-500 mark. It’s either that or try the piston soak I’ve been reading about. But if Audi will confirm it. Then I might as well use the warranty while I pay for it.


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[JLAllroad]

Absolutely use the warranty to your advantage, but note there might be some opportunistic expenses accumulated along the way that could equal a few thousand, RMS, timing, minimum.

[quantum5]

I’d get an oil consumption test done by an Audi dealer. You may have to go back once or twice to document the oil loss, and ideally they’ll say the only fix is new piston rings, along with an overpriced quote.

[Theiceman]

Im at like the 3-500 mark. It’s either that or try the piston soak I’ve been reading about. But if Audi will confirm it. Then I might as well use the warranty while I pay for it.


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why on earth would you try a piston soak if you have a warranty that will cover this repair ??

[AlwaysCovered]

Because at first I didn’t put the equation together to realize that move was on the table. lol


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[Theiceman]

Because at first I didn’t put the equation together to realize that move was on the table. lol


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lol...put the tools down son....good luck

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[A4Qwattro]

Make sure the car actually fails the official oil consumption test, by any means necessary...Do what you have to do...

[Theiceman]

Make sure the car actually fails the official oil consumption test, by any means necessary...Do what you have to do...

At his burn rate he doesnt have to worry .. .

Mine was a quart every 180 miles ....

but i think a quart every 3-500 miles would still fail by far.

this is what my rings looked like .

[AlwaysCovered]

At his burn rate he doesnt have to worry .. .

Mine was a quart every 180 miles ....

but i think a quart every 3-500 miles would still fail by far.

this is what my rings looked like .

My last run was literally 180 miles lol. But lemme ask you real quick. I have been keeping an extra quart in the trunk for when the light goes on. Real quick. I just wanna state that I got this car like 3 weeks ago. So I haven’t been living like this for a long time and just letting it go because I’m lazy. But, if for some reason I’m caught with a light and no oil on deck. How long would I be able to drive before more damage is caused?


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[A4Qwattro]

My last run was literally 180 miles lol. But lemme ask you real quick. I have been keeping an extra quart in the trunk for when the light goes on. Real quick. I just wanna state that I got this car like 3 weeks ago. So I haven’t been living like this for a long time and just letting it go because I’m lazy. But, if for some reason I’m caught with a light and no oil on deck. How long would I be able to drive before more damage is caused?


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What is the delay in having the car fixed? There's a reason that car was sitting on the Carvana lot 3 weeks ago. Previous owner sold it to them without disclosing the issue. So no one knows how long the motor has been burning oil. Take it in NOW. You could end making things very complicated. Cylinders get damaged and dealer doesn't replace the block and then it will still burn after pistons are replaced, there's a whole host of ****show that can happen. Don't keep driving.

You have a warranty. There's zero excuse.

[AlwaysCovered]

What is the delay in having the car fixed? There's a reason that car was sitting on the Carvana lot 3 weeks ago. Previous owner sold it to them without disclosing the issue. So no one knows how long the motor has been burning oil. Take it in NOW. You could end making things very complicated. Cylinders get damaged and dealer doesn't replace the block and then it will still burn after pistons are replaced, there's a whole host of ****show that can happen. Don't keep driving.

You have a warranty. There's zero excuse.

Alright. Loosen up pal. You’ll end up with an aneurism. It’s called life. I’ll call them tomorrow.


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[Theiceman]

Block will be fine .....

but to answer posters question .. car holds 4.5 quarts roughly. light comes on at 1 quart low .. so you wouldn't have much time.. but there is a gauge right in the car , there is no reason to wait until the light comes on. you can check it 30 seconds after the car stops right on the car menu.

From what we have seen oil burners tend to burn valves eventually , likely from hot spots on them from carbon build up.

I think if you exercise the Carvana warranty, if they are smart, they will try to buy the car back from you and scrap it, it would likley be cheaper for them, and get you out of a bad situation .. either way you win really.

id be interested to know how this goes..

theoretically .. a guy could sell his car to that place with this issue. have a buddy buy it .. have them fix it under warranty , then original guy buys it back from his buddy .. he would still be way ahead based on what audi charges to fix this.

[AlwaysCovered]

Block will be fine .....

but to answer posters question .. car holds 4.5 quarts roughly. light comes on at 1 quart low .. so you wouldn't have much time.. but there is a gauge right in the car , there is no reason to wait until the light comes on. you can check it 30 seconds after the car stops right on the car menu.

From what we have seen oil burners tend to burn valves eventually , likely from hot spots on them from carbon build up.

I think if you exercise the Carvana warranty, if they are smart, they will try to buy the car back from you and scrap it, it would likley be cheaper for them, and get you out of a bad situation .. either way you win really.

id be interested to know how this goes..

theoretically .. a guy could sell his car to that place with this issue. have a buddy buy it .. have them fix it under warranty , then original guy buys it back from his buddy .. he would still be way ahead based on what audi charges to fix this.

That’s actually a brilliant plan. lol

No I do not plan on letting this go. I was curious in the event I’m caught with my pants down. I appreciate the info. And non judgement as well haha. Calling Audi as soon as I get to the office.


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[Theiceman]

That’s actually a brilliant plan. lol

No I do not plan on letting this go. I was curious in the event I’m caught with my pants down. I appreciate the info. And non judgement as well haha. Calling Audi as soon as I get to the office.


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I feel bad for you really as we talk about this a lot .. how many guys will buy shiny turds that look great inside and out ... only to find out it was dumped because it burns a ton of oil and end up here exactly in your situation...

that's how i got my car ... except my car was sold buy a dealer with full dealer service since day one with all records, and i was confident it had been looked after ..... so wrong...

[AlwaysCovered]

I feel bad for you really as we talk about this a lot .. how many guys will buy shiny turds that look great inside and out ... only to find out it was dumped because it burns a ton of oil and end up here exactly in your situation...

that's how i got my car ... except my car was sold buy a dealer with full dealer service since day one with all records, and i was confident it had been looked after ..... so wrong...

Yeah. That seems to be pretty common in the world of Audi it seems. But lemme tell ya. I almost didn’t pull the trigger on the Extended Plus warranty lol. But since I got it. I think I’ll be good. But yeah. This car was kept mint as well. There isn’t a wrinkle in the leather or a scratch on a wheel. So hopefully I can work this out thru the warranty.


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[AlwaysCovered]

Dropping the car off tomorrow at Audi to start the oil consumption test process. My only question I’ve got to ask them is do I get a courtesy car?


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[Theiceman]

naw not likley .. and i wouldn't worry about that .. id just wait .. all they are going to do is drain the oil , refill it, and seal it so you cant touch it. shouldnt be too long.. usually they tell you to come back in 1000km but you wont even make that

did the carvana guys ask you to do this ?

[AlwaysCovered]

No. I haven’t contacted them yet. I’m waiting until I get this done and documented before I contact them.


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[GodStang]

Block will be fine .....

but to answer posters question .. car holds 4.5 quarts roughly. light comes on at 1 quart low .. so you wouldn't have much time.. but there is a gauge right in the car , there is no reason to wait until the light comes on. you can check it 30 seconds after the car stops right on the car menu.

From what we have seen oil burners tend to burn valves eventually , likely from hot spots on them from carbon build up.

I think if you exercise the Carvana warranty, if they are smart, they will try to buy the car back from you and scrap it, it would likley be cheaper for them, and get you out of a bad situation .. either way you win really.

id be interested to know how this goes..

theoretically .. a guy could sell his car to that place with this issue. have a buddy buy it .. have them fix it under warranty , then original guy buys it back from his buddy .. he would still be way ahead based on what audi charges to fix this.

Doesn’t really work that way. Unless it’s a newer popular car their trade in value is thousands less than the car is worth. Also a huge majority of the cars over 100K miles and older than 7 years get wholesaled off. An example my BMW X5d kbb worth $12K their offer with $4500 and it ended up being wholesaled. If it made it back to their lot it would have been priced at $14K going off currently listed. So going off what you are saying I would have lost $20K for a chance they will fix a sub $10K issue.

To OP good luck. They are hit or miss on what they will fix. I have had them argue over stupid cheap stuff and then no questions asked expensive parts/fixes. They will either say this is normal wear and tear or they will fix it. Only issue is how much out of pocket does it cost to make a case.

[AlwaysCovered]

Thanks. I’m doing the consumption test now. He said the rep agreed to replace the motor if I’m under 500 miles a quart. So they found one with 38k on it. My warranty plan has a $0 deductible. With reimbursements for all testing and diagnostics. Plus $600 for rental car reimbursement. So fingers crossed


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[quantum5]

Awesome, hope you end up with zero expenses.

Group question - would it be better to replace piston rings or a go with a used engine with 38k miles? OP may ultimately not have a choice, but curious about the opinions.

[AlwaysCovered]

Awesome, hope you end up with zero expenses.

Group question - would it be better to replace piston rings or a go with a used engine with 38k miles? OP may ultimately not have a choice, but curious about the opinions.

I mean for me. I’d rather the 38k piece. Saves me from the 100k expenses. Coils, PCV, Fuel pump, Timing Chain, etc. I could be wrong. But, that’s my view from where I’m standing. lol


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[Theiceman]

Doesn’t really work that way. Unless it’s a newer popular car their trade in value is thousands less than the car is worth. Also a huge majority of the cars over 100K miles and older than 7 years get wholesaled off. An example my BMW X5d kbb worth $12K their offer with $4500 and it ended up being wholesaled. If it made it back to their lot it would have been priced at $14K going off currently listed. So going off what you are saying I would have lost $20K for a chance they will fix a sub $10K issue.

To OP good luck. They are hit or miss on what they will fix. I have had them argue over stupid cheap stuff and then no questions asked expensive parts/fixes. They will either say this is normal wear and tear or they will fix it. Only issue is how much out of pocket does it cost to make a case.

I would say based on op experience. it works EXACTLY like that.

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[Theiceman]

Awesome, hope you end up with zero expenses.

Group question - would it be better to replace piston rings or a go with a used engine with 38k miles? OP may ultimately not have a choice, but curious about the opinions.

many have replaced with a used engine ..that you guessed it.... burns oil..

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[silver_tt]

Awesome, hope you end up with zero expenses.

Group question - would it be better to replace piston rings or a go with a used engine with 38k miles? OP may ultimately not have a choice, but curious about the opinions.

Better to replace the pistons with the updated rings that don't lose their tension....and do everything else that's basically free while you are in there. The end result is better than a new factory engine.

many have replaced with a used engine ..that you guessed it.... burns oil..

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Absolutely.

[AlwaysCovered]

The shop is only gonna do what the warranty company pays them for. I’m fine with another factory motor at 38k to drive for a few years. Maybe by then I’ll have had built the motor out. Other than that I’m good money.


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[silver_tt]

I was just responding to the question from quantum5.

If you get a motor with 38K miles that doesn't burn oil, you will be in much better shape compared to what most people get..... which is nothing.

[AlwaysCovered]

I was just responding to the question from quantum5.

If you get a motor with 38K miles that doesn't burn oil, you will be in much better shape compared to what most people get..... which is nothing.

Yeah. Trust me. I’m fine with that lol.


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[AlwaysCovered]

Was the issue fixed in the Gen 3 motors? I have the option for a motor from a 2015 with higher mileage. I know some of the internals were upgraded on the 3rd gen. Was hoping maybe they addressed the issue on that one


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[Theiceman]

Better to replace the pistons with the updated rings that don't lose their tension....and do everything else that's basically free while you are in there. The end result is better than a new factory engine.



Absolutely.

I agree with this . when i redid my engine I was absolutely confident that everything was 100% i did not want to go through all the "replacement engine" thing and end up with burner again . The car has been fine with my repair to the point i put a tune on , and i NEVER tune my cars lol.

But that said .. we do know even from here that these engines in most cases fall apart in 100K miles. ( and it better be a recent engine with new tensioner) . You will be pretty safe for about 50-60K miles and have to to think about if you will even still have the car then.
I keep my cars a very long time so it was an easy decision for me. But everyone has to do the decision that is best for them.

[Theiceman]

Was the issue fixed in the Gen 3 motors? I have the option for a motor from a 2015 with higher mileage. I know some of the internals were upgraded on the 3rd gen. Was hoping maybe they addressed the issue on that one


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2015 is a GEN 2 motor , so im not sure of your question. Gen 3 motors i believe were in B9s. If im incorrect im sure someone will jump in.

i think you want a minimum of a 13 as i think that is when the tensioner was updated.

All B8/8.5s have the potential to burn oil now we know .

[AlwaysCovered]

I agree with this . when i redid my engine I was absolutely confident that everything was 100% i did not want to go through all the "replacement engine" thing and end up with burner again . The car has been fine with my repair to the point i put a tune on , and i NEVER tune my cars lol.

But that said .. we do know even from here that these engines in most cases fall apart in 100K miles. ( and it better be a recent engine with new tensioner) . You will be pretty safe for about 50-60K miles and have to to think about if you will even still have the car then.
I keep my cars a very long time so it was an easy decision for me. But everyone has to do the decision that is best for them.

Yeah. That was the route I wanted to go originally. The mechanic basically said something like “oh they’re not gonna pay for a tear down there just going to replace it with a new motor” I’m not sure if that’s accurate as far as what route would cost the warranty company less money. But that was the vibe I was getting. I kinda just wanted to attack the direct issue and re-ring it and know the problem was solved instead of rolling the dice. But I just dropped the car off today a quart down after 260 miles. So I’ll wait for his call to assess my next move.


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[Theiceman]

Yeah. That was the route I wanted to go originally. The mechanic basically said something like “oh they’re not gonna pay for a tear down there just going to replace it with a new motor” I’m not sure if that’s accurate as far as what route would cost the warranty company less money. But that was the vibe I was getting. I kinda just wanted to attack the direct issue and re-ring it and know the problem was solved instead of rolling the dice. But I just dropped the car off today a quart down after 260 miles. So I’ll wait for his call to assess my next move.


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yeah kind of knew you weren't making it very far .. i'm thinking they will just repair it with a new Piston set. Who knows though, this is an interesting one. i think the last number we got was Audi wanted around 8500 to do this job. its a one day Job for an Audi tech , but its a very long day.

What year is your car ? i don't remember ..
there is actually a time lapse on youtube of this job being done . its kinda cool if you like to watch this stuff

https://www.youtube.com/watch?v=iSPO0D27_bU&t=249s

[AlwaysCovered]

yeah kind of knew you weren't making it very far .. i'm thinking they will just repair it with a new Piston set. Who knows though, this is an interesting one. i think the last number we got was Audi wanted around 8500 to do this job. its a one day Job for an Audi tech , but its a very long day.

What year is your car ? i don't remember ..
there is actually a time lapse on youtube of this job being done . its kinda cool if you like to watch this stuff

https://www.youtube.com/watch?v=iSPO0D27_bU&t=249s

It’s a 2014. The mechanic is pressing for a new motor. So I’ll see what the warranty company says. Either way. It’s $0 out of pocket for me. So I’d be happy with anything at this point.


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[Theiceman]

It’s a 2014. The mechanic is pressing for a new motor. So I’ll see what the warranty company says. Either way. It’s $0 out of pocket for me. So I’d be happy with anything at this point.


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smart move getting that warranty. " new motor" would be more than the car is worth .. replacement with a good usedis more likely ...

yeah your car is same as mine .. and some say the b8.5 doesnt have oil burning issues lol..

[AlwaysCovered]

smart move getting that warranty. " new motor" would be more than the car is worth .. replacement with a good usedis more likely ...

yeah your car is same as mine .. and some say the b8.5 doesnt have oil burning issues lol..

Yeah. I’ll keep this thread updated along this journey lol


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[quantum5]

FYI - these car warranties often have clauses that say the value of the repair cannot exceed the total value of the car. YMMV.

[AlwaysCovered]

FYI - these car warranties often have clauses that say the value of the repair cannot exceed the total value of the car. YMMV.

Yeah. That’s not my case. It’s covered fortunately


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