
Originally Posted by
a4audi4fun
From the Owner's Manual, here are some of the conditions where the engine does not switch off even though Auto Start/Stop is enabled. Do any of these conditions apply to you? - for the interior temperature check the temp setting in the rear seat area as well.
Engine does not switch off
The system checks that certain conditions are met before and during each stop phase. The engine will not switch off in the following situations, for example:
The engine has not yet reached the minimum temperature required for start/stop mode.
The interior temperature selected on the air conditioner has not yet been reached.
The exterior temperature is very high/low.
The windscreen is being defrosted.
The park assist* is switched on.
The battery charge is too low.
The steering wheel is close to full lock or the vehicle is being steered.
Reverse gear has just been selected.
The vehicle is on a steep gradient.
At high altitudes.
I've taken into consideration all of the above. For example, I would have expected it to go off when engine has already reached it's operating temp and it feels nice and toasty inside. I've purposely set the 3-zone climate to be 20'C so not too high and easily reached, and have also tried turning the climate off completely so that the system doesn't have to work for that parameter at all. All other obvious requirements have been satisfied, like not turning the wheel, stopping on flat surface, not on high altitude and even confirmed with Audi employee that messing with MMI options like drive assist or different modes would not cancel the stop/start. The only exception is "Sport" which is available in all modes. And I'm driving in Individual but in D, not S. And like I said before, I have also tried Auto and Comfort just to see if my Individual setup is causing it. It isn't.
So right now I think 2 possibilities remain:
1. The alternator isn't fully charging the battery, the voltage is low etc - but I can't tell because the are no warning lights on the dash, or
2. The outside temperature that turns the system off is below 0'C (although the Audi guy thought it's more like -20'C). it is very possible when I picked up the car and for the first few days of driving the outside temp was hovering around and just above zero degrees Celsius. I will find out if this is true on Monday, it will be +5'C.
If that fails, then it's a trip to the stealership and bend over to find out.
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