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  1. 10-06-2020 02:16 PM #1
    arjun90
    arjun90 is offline
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    Join Date
    Dec 27 2014
    AZ Member #
    306064
    My Garage
    2013 Audi Q5 3.0T
    Location
    NY

    Allstate only uses Safe-Lite for Windshield Replacement

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    Developed a nasty rock chip earlier today; also noticed a crack on the windshield in that same area. I asked Allstate to approve me for OEM glass but they advised me to deal with Safe-Lite in this matter and apparently Allstate doesn't pay for OEM glass, only aftermarket garbage. I would have to pay out of pocket for the OEM glass. Any advice in what can be done?
    Current:
    | Audi Q5 (B8) 2013 (3.0T, Quattro) |
    70,xxx Miles
    | Audi A6 (C6) Avant, 2010 (3.0T, Quattro) |
    182,xxx Miles
    Gone But Not Forgotten:
    | Audi A6 (C5) Avant, 2004 (3.0L, Quattro) |
    221,386 Miles [April 2014 - March 2022]
    New genuine Audi/VW parts for cheap within the US - audiusaoemparts.com
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  2. 10-06-2020 02:25 PM #2
    htrdfrk
    htrdfrk is offline
    Junior Member Two Rings
    Join Date
    Apr 08 2020
    AZ Member #
    544410
    Location
    Springfield, Oregon

    I literally just dealt with this myself. If allstate won't provide glass replacement OEM under there comprehensive coverage, then change insurance companies. Also if you don't want to pay deductible, make sure the glass is set to $0 in the comprehensive coverage. I am with Progressive. State Farm will cover as well....at least in my state. Each states coverage options are different.

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  3. 10-06-2020 02:28 PM #3
    arjun90
    arjun90 is offline
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    Dec 27 2014
    AZ Member #
    306064
    My Garage
    2013 Audi Q5 3.0T
    Location
    NY

    Yep, I'm about to shell out $520 for OEM glass with Safe-Lite because Allstate only covers Aftermarket junk (and I mean junk)
    I have Allstate's comprehensive coverage, they could at least have us pay a deductible if we want OEM parts

    Quote Originally Posted by htrdfrk View Post
    I literally just dealt with this myself. If allstate won't provide glass replacement OEM under there comprehensive coverage, then change insurance companies. Also if you don't want to pay deductible, make sure the glass is set to $0 in the comprehensive coverage. I am with Progressive. State Farm will cover as well....at least in my state. Each states coverage options are different.

    Sent from my SM-F916U using Audizine Forum mobile app
    Current:
    | Audi Q5 (B8) 2013 (3.0T, Quattro) |
    70,xxx Miles
    | Audi A6 (C6) Avant, 2010 (3.0T, Quattro) |
    182,xxx Miles
    Gone But Not Forgotten:
    | Audi A6 (C5) Avant, 2004 (3.0L, Quattro) |
    221,386 Miles [April 2014 - March 2022]
    New genuine Audi/VW parts for cheap within the US - audiusaoemparts.com
    New genuine Audi/VW parts for cheap if you can afford the wait - oemVWshop
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  4. 10-06-2020 03:28 PM #4
    nick1980
    nick1980 is offline
    Veteran Member Three Rings
    Join Date
    Nov 18 2014
    AZ Member #
    296016
    My Garage
    2001A6,2013A7 C5 allroad
    Location
    Hartford

    Appeal it

    I went thru this last year with Allstate
    They finally agreed to have oem Audi glass installed and calibrated 2013 a7 prestige
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  5. 10-06-2020 03:37 PM #5
    djn876
    djn876 is offline
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    Join Date
    Jul 31 2016
    AZ Member #
    377505
    Location
    PA

    You could always find out who the OE manufacturer is and ask for that, I would not want the non-acoustic glass if that's the only option they have.
    Custom DP 194/57 E40 Water-Meth (Aquamist) | BG HPT ZF8 Tune | APR CPS with AWE Reservoir (Divorced Coolant Loop) | APR Open Intake and 034 Intake Tube | RSE Heat Shielded HFCs | CTS Downpipes with Vibrant UQ Resonators Added | AWE Touring Exhaust | 034 RSB | Bilstein B8 Shocks and H&R -3 Springs | ECS Trans and Drivetrain Inserts | 034 Trans and Motor Mounts | Moog Front End Links | Headlight Projector Retrofit and Painted Housings
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  6. 10-10-2020 12:19 PM #6
    MSq5
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    Feb 14 2017
    AZ Member #
    393251
    My Garage
    Toyota Highlander, Nissan Armada, Kubota M4030, Scag Tiger Cat 2
    Location
    Gulfport, MS

    FWIW, I recently replaced my Q5 front windshield with Safe-Lite. Did the same on my wife's Volvo, my Armada SUV and a Mazdaspeed 3 over the years when each got chips that spread into cracks. Every one was excellent, good as OEM in my book.

    The glass they use must be acoustic, as I can tell no difference in road noise or outside sounds.

    I don't use insurance to pay for glass replacement, as they will just jack up your premiums next year to cover the loss. Since I pay myself, I don't have to take what insurance companies will pay for. Yet, I chose Safe-Lite, am very happy with the quality and service.
    2017 Q5 3.0T S-Line | Brilliant Black | 034 Stage 2+dual pulley 93 octane tune | JHM 187mm crank pulley w/ EPL 57.6mm s/c pulley - 3.247 total ratio | Red Star shielded test pipes | Magnaflow high flow downstream ceramic core bottle cats | Vibrant Ultra Quiet Resos in place of OEM baby resos | aFe Pro 5R (part#10-10121) filter in "modified" stock air box | 034 silicone throttle body hose | HP Tuners custom TCU tuned ZF8 | Merc Racing HX | Michelin Pilot Sport A/S 3+ 255/45/20.
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  7. 10-10-2020 12:44 PM #7
    BecksA3
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    Dec 20 2019
    AZ Member #
    531344
    My Garage
    2006 A4 Cabriolet 3.0l Quattro, 2100 Ram 1500
    Location
    Williamsport, PA USA

    StateFarm uses Safelite and covers 100% on comprehensive.
    They fixed the chip but it was too close to another repair from before I bought the car.
    Called them up and told them that I was concerned about two repairs that close together and they replaced it.
    Other than the jack wagon tech, the glass is great.


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