Thanks, now that I got the replacement hoses in, it's much more obvious how it works. I ordered the ones that correspond to my 2012 build date (4G0121081 BH and BT). Here's what it looked like when I broke it:
I used a little hook tool to grab the broken piece from the rear to get it out of the tank fitting. It took quite a bit of force and I didn't want to gouge the plastic. Once it initially broke free it came out easily.
And here the new part. There indeed is a flat spot to key it, and I guess it's done to keep the semi-rigid lines in place to look pretty. Notice the flat spot in relation to the clip. While removing the other end (which was very tight), I found it's best to wiggle it up and down along the same plane as the flat side. I feel it would be easier to break if you wiggle in the other direction.
I did finish the plug replacement and it's an absolute pain. There are other threads that detail the procedure so I won't go into here. Plan on spending about 3 hours total to do all 8 plugs. Tools: T25 for the coolant screw, T30 for everything else, 10mm sockets for a couple of nuts, and 5/8" spark plug socket.
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