
Originally Posted by
JoshDub
He wanted to circumvent JHM for on reason or another. It was mostly laid out in his temper tantrum thread. From the sounds of it he used a different name, possibly due to customer history, and chose a shop unfamiliar with JHMs products to install his kit. The shop, due to their unfamiliarity, flashed the car with a NA tune instead of the boosted one which is why the car wouldn't run right. It took a while for JHM and the shop to trouble shoot, and then convert the tune for his ECU since they didnt have that box code on file yet, and he did not provide the box code to JHM when he purchased the kit.
TL:DR had he not been a dbag about his whole transaction and actually went through JHM to purchase and install a JHM developed product then his car would probably run.
That's a cute writeup, but hardly accurate.
I ordered the kit in January. As of April 28, JHM still didn't have their shit together. Quote directly from Dru:
Fri 4/28, 3:02 PM: I have spoken to Jason and the calibration team regarding your ECU File. They are working on getting this file around and on the server for TST to flash to your car. This should happen sometime within the next week.
It's one thing to fuck up. We're all only human. It's a
completely different thing to completely fuck up and then swear up and down that the fuckup never happened, and then go straight into attack mode to avoid taking responsibility.
Not stellar customer service, to say the least.
Bookmarks