Rear struts leaking, dealer wants $5000, what are my options?

**krodami** · 03-19-2017 08:11 PM

Took my car in for service and the dealer said my rear struts are leaking and would cost $5000 to replace. Thats crazy talk. What are some alternatives for a daily driver?

**Blink S4** · 03-19-2017 08:45 PM

are they smoking crack? what car ? year ? miles?

**creativecody** · 03-19-2017 08:48 PM

Originally Posted by krodami

Took my car in for service and the dealer said my rear struts are leaking and would cost $5000 to replace. Thats crazy talk. What are some alternatives for a daily driver?

$5,000?????? You sure they didn't mean $500? Maybe they hit another "0" by accident? 5k makes NO sense.

**krodami** · 03-19-2017 08:54 PM

Originally Posted by Blink S4

are they smoking crack? what car ? year ? miles?

That's what they said. 2013 s4 80k.

**infinkc** · 03-19-2017 08:56 PM

Originally Posted by krodami

That's what they said. 2013 s4 80k.

Your car ads? Even at that it's no where close to that.

**theweebabyseamus** · 03-19-2017 09:00 PM

Which dealer?

**krodami** · 03-19-2017 09:06 PM

Originally Posted by infinkc

Your car ads? Even at that it's no where close to that.

Yes the car had ads

- - - Updated - - -

Originally Posted by theweebabyseamus

Which dealer?

Audi Palo Alto, CA

**DBFL** · 03-19-2017 09:10 PM

ECS sells the shocks for $563.90 each.
So the dealer wants to charge you more than $3850 in labor? That doesn't make sense. Either they screwed up on the quote or you need to go elsewhere.

**creativecody** · 03-19-2017 09:14 PM

Yeah....5k is SO out of line here. Hell.....you could upgrade your entire suspension for less than 5k. Even with ADS.

**Blink S4** · 03-19-2017 09:17 PM

get new one from secs and get them installed , i know few people in san jose that work on Audis, or just get new coils like pss10 for 2k and replace the whole suspension.

**DannyDeez** · 03-19-2017 09:21 PM

Originally Posted by krodami

Took my car in for service and the dealer said my rear struts are leaking and would cost $5000 to replace. Thats crazy talk. What are some alternatives for a daily driver?

Can you please ask them for a breakdown of that price quote (parts + labor)? Just for our sake so we can laugh at how ridiculous they are.

**Game** · 03-19-2017 10:33 PM

Originally Posted by DannyDeez

Can you please ask them for a breakdown of that price quote (parts + labor)? Just for our sake so we can laugh at how ridiculous they are.

This.

**SDV325** · 03-19-2017 10:42 PM

Originally Posted by DannyDeez

Can you please ask them for a breakdown of that price quote (parts + labor)? Just for our sake so we can laugh at how ridiculous they are.

Then proceed to laugh in their face. Just like when my dealer quoted me over $1200 for front brakes, gave me a good chuckle

**amusante** · 03-20-2017 06:13 AM

I just had this done at my local shop. $1,400 for the two rear shocks, and another $1,500 for install. Luckily all under third party warranty.

**onlyaudis** · 03-20-2017 06:26 AM

Originally Posted by amusante

I just had this done at my local shop. $1,400 for the two rear shocks, and another $1,500 for install. Luckily all under third party warranty.

you have a 3rd party warranty that paid for a wear item like shocks for a crazy amount like that? incredible. which company?

**b6onboost** · 03-20-2017 12:34 PM

In my opinion its a dealer sales tactic.

They quote you a really high amount for part replacement and hope you decide its not worth it and just trade your car in and buy a new one. Or you bite and throw them $5k to fix it and they make a nice profit. Either way they're trolling you.

**onlyaudis** · 03-20-2017 12:47 PM

Originally Posted by b6onboost

In my opinion its a dealer sales tactic.

They quote you a really high amount for part replacement and hope you decide its not worth it and just trade your car in and buy a new one. Or you bite and throw them $5k to fix it and they make a nice profit. Either way they're trolling you.

could be the case, and that is a very crappy way to treat your clients if it is true.

**Victor Newman** · 03-20-2017 12:51 PM

I think it's a common dealer tactic to throw out a high number to see if you're an idiot or not. We just traded my wife's car, and their initial trade offer was horrible. I didn't call them back. The next day, they called me and her car was magically worth $2,500 more, which was reasonable, and we did the deal. When we were in the finance office, the finance guy slipped and told us that they took an A6 in on trade for pennies on the dollar, and that he couldn't believe the guy took that little for the car. So yes, they will see if you're an idiot first. That was at a used lot of a Toyota dealer (was trading a Mercedes for another Mercedes).

Same thing happened with my clutch. Had a sticky clutch pedal and told the Audi dealer I thought it was a hydraulic issue. They said you need a new clutch for $3,500. I fixed it myself with a USP clutch line, new slave cylinder, and new fluid for about $225..................................

**SDV325** · 03-20-2017 01:12 PM

^^Yep

Car dealers will always try the "more money that brains" logic with customers

Even my sister in law who has a horrible V6 Charger, the Dodge dealer pulled you need a new air bag and wiring to solve the issue (air bag light was on). Cost over $1000 on a 3 year old car! couldn't believe they fell for it. Even when it was in for a TSB, magically there was another issue on the drive home. Had to tow it back, and still charged them over $300 to fix an issue that i know they caused.

**eightamrock** · 03-20-2017 01:14 PM

Originally Posted by SDV325

Then proceed to laugh in their face. Just like when my dealer quoted me over $1200 for front brakes, gave me a good chuckle

$2499 quote for front and rear pads on our Q7. Cost me $500 and 3 hours of my own time for new pads AND rotors installed in the driveway.

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**bhvrdr** · 03-20-2017 01:26 PM

Originally Posted by DannyDeez

Can you please ask them for a breakdown of that price quote (parts + labor)? Just for our sake so we can laugh at how ridiculous they are.

I ask them for the quote in writing and post it so we can publicly shame them.

**jran76** · 03-20-2017 03:25 PM

Sure it wasn't the rear axles? Even that seems way too high, but at least that's something that seems to leak on the rear....

**amusante** · 03-21-2017 05:17 AM

Originally Posted by onlyaudis

you have a 3rd party warranty that paid for a wear item like shocks for a crazy amount like that? incredible. which company?

It's through Fidelity. The shocks were leaking, which constitutes a failure of the part.

**S4UCE** · 03-21-2017 06:13 AM

About 15 years ago the audi dealer quoted my mom $175 to replace a fog light bulb on her A6. They claimed they needed to remove the front bumper. There's a reason they're called stealerships.

**jygesq** · 03-21-2017 06:43 AM

Originally Posted by amusante

It's through Fidelity. The shocks were leaking, which constitutes a failure of the part.

Actually struts, which our cars have are covered, shocks are not

**bhvrdr** · 03-21-2017 06:49 AM

Originally Posted by jygesq

Actually struts, which our cars have are covered, shocks are not

Rears are shocks. Odd they would make a distinction anyways. Both can wear and/or both can have failures. Like a tire can have sidewall blowout/tread separation and be warrantied if newer or under failure warranty and its not from wear

**yxri** · 03-21-2017 07:09 AM

Lol 5K can get you the best coiloever setup in the world and the left over money can be payed to someone to install it. Shit I think For 3k you could get the best coilovers in the world and install.

**968Reckless** · 03-21-2017 12:02 PM

Lot of good threads starting up on here lately

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