Alert! Dealer may be over filling your B8 2.0 engine oil by up to 2 quarts

[Frosty13]

Alert!
My 2013 A4 Quattro MMI recently gave me the message, "please drain oil". The oil level read full since last oil change, but does not reveal if overfilled. I have suspected it was overfilled. I began evacuating one half quart of oil at a time (over the course of a couple days), and getting readings. I also ordered a dipstick (after researching posts on this site), and I drained 1 3/4 quarts of oil out before the level on the MMI would begin to fall below the max line. Level was confirmed accurate with dipstick. I had noticed that the oil, with only 2,500 miles on it since dealer oil change, was coal black. I decided to do an oil change myself.
First. I filled oil back to full mark so I could see exactly how much of the 4.9 quart capacity I could evacuate through the plugged dipstick tube. I could only get 3 1/4 quarts out with oil hot and flexible tube. Then it all made sense to me. The dealer was only evacuating about 3 quarts of old oil out and without measuring how much was removed, they were adding 5 quarts, thus overfilling by nearly 2 quartz!!
I called my dealer and the service department confirmed that they don't measure what comes out because it goes into a drum. They then add 5 quarts, not knowing how overfilled it is. They agreed that this is probably what happened and is their procedure. Unbelievable!!!
They were also shocked that I discovered this. I asked if they can drain my oil by the drain plug next change and they said that would be the failsafe way to do it. I will insist on it from here out, and measure with the dipstick to double check them every time!
Heads up!! Ask your dealer if they are changing your oil like this, because I'll bet they are doing the same thing. No wonder there are so many oil burners out there. Because not only is there the overfilling problem, but the dirty oil is only half changed, still dirty and running 10,000 miles on it overfilled!
I'm still horrified over the whole thing and cannot believe this is Audi's process. Will be watching this close here on in. My car has only 12,000 miles on it to date and I am hoping no damage was done with the 2 quart overfill for 2,500 miles. Check it out and let us know how widespread this is please.

[Luis_Heineken]

This is why you need to post the same post FOUR times in a row?


ASSHOLE

[AKPS4]

thanks for the heads up! i just hand my 25k service actually and my MMI says to remove oil and I provided 7 qts of oil for the service, expecting some of the oil back. they took everything and gave nothing back. I assume they just dumped everything in. I may have to drain everything myself and measure it and call them on it!

F'n morons, i should save it and call AOA about it for any potential issues. Im sick of this dealership bullshit everytime i go there.

[Audisseuss]

He wants to make it sound like a PSA apparently

[StealthBlackA4]

Was four threads back to back really was necessary? Reread your posts before you post anything into a thread/reply. On a different note, that's why I always do my own maintenance and when it's not possible, I watch the dealer like a hawk.

[Charles.waite]

Audi turbo engines always make the oil dark black after 2000 miles. It's just how hot turbocharged engines work. I'm positive it wasn't necessary to change your oil there because you erroneously thought the color of the oil meant anything at all...

Also what is your argument for criticizing their fill procedure? Why would they measure how much oil is coming out unless they were doing an oil consumption test. People who work based on the "replace what you drained" axiom will find soon enough that they aren't filling up enough. The oil sump has a defined capacity. When you drain the oil, especially when it's warm, you really drain a great deal of oil. 5 qts of oil should not overfill an engine under normal circumstances unless they forgot to change the filter in which case there would be around an extra quart in there.

In summary dumb thread is dumb. And from what I gather from the posts in it, everyone else agrees that you're making a tempest in a tea kettle OP.

[Seinsmeld13]

I had this happen on my 2013 S4. I'm getting service at the dealer as the purchase included free service to 80,000 km. I checked mine before I left the lot and noted the fuel level was low. I had them top it before I left. Given that I noticed it right away I had no mechanical issues. With your incident I would put your complaint in writing with a copy to Audi in the event you have any mechanical issues. I dislike the non dipstick which I also have in my Boxster. My trusty 07 GTI has a dependable dip stick. Anyway, good luck with your car.


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