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  1. #81
    Senior Member Three Rings
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    yes, letter clearly states that the power train warranty will be extended. not sure if the difference is if the thermostat issue was in addition to having the waterpump go too.

    for me, i had both issues.


    Quote Originally Posted by S4MAXSPEED View Post
    Same here. So in some of the other letters it specifically says that the power train warranty has been extended to 5yrs/100K?

  2. #82
    Established Member Two Rings
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    Got my letter on Saturday. Mentions replacement but there is no mention of warranty extension or anything else.

    2011/Prestige/ADS

  3. #83
    Veteran Member Four Rings ENVē's Avatar
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    Scheduled my appt for Friday morning. Loaner and everything else. Lets see how it goes. Maybe Ill call my AoA rep and see what will be done

  4. #84
    Veteran Member Three Rings
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    Okay.... but what's wrong with the t-stats? In other words... why are they failing and what are the symptoms if they are failing? If we don't hurry up and get this done, what's going too happen?

  5. #85
    Senior Member Three Rings
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    AoA just called back, said that Audi Care will not be refunded, but applied to the next Audi purchase.

    Ok, so for the thermostat issue Audi offers to extend the powertrain warranty. For the waterpump issue, 3 benefits are given: extended power train warranty, audi care and loyalty incentives. Those who currently have Audi Care, this benefit will be added to your future purchase or lease. The loyalty incentives are "up to" $1.5k on lease and "up to" $3k on purchases depending on which model.

  6. #86
    Established Member Two Rings S4MAXSPEED's Avatar
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    Quote Originally Posted by phantomblack View Post
    yes, letter clearly states that the power train warranty will be extended. not sure if the difference is if the thermostat issue was in addition to having the waterpump go too.

    for me, i had both issues.
    Thank you for the response, I guess I will call AoA and ask them about it being that I know others are having their warranties extended.
    Gone:
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  7. #87
    Senior Member Two Rings
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    2013 Audi A3 TDI, 2014 Audi SQ5 Prestige, 2016 Audi A3 etron
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    Quote Originally Posted by phantomblack View Post
    AoA just called back, said that Audi Care will not be refunded, but applied to the next Audi purchase.

    Ok, so for the thermostat issue Audi offers to extend the powertrain warranty. For the waterpump issue, 3 benefits are given: extended power train warranty, audi care and loyalty incentives. Those who currently have Audi Care, this benefit will be added to your future purchase or lease. The loyalty incentives are "up to" $1.5k on lease and "up to" $3k on purchases depending on which model.
    dang it! I just called AoA this morning. Applied to future purchase.... meh!

  8. #88
    Senior Member Two Rings rx7ven's Avatar
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    i just dropped off my car this morning. the audi care/extended warranty only applies to the water pump, not the thermostat. as my car is only recalled for the thermostat, i am not eligible for audi care or the extended warranty.
    1988 10th Anniversary RX7 (sold)
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  9. #89
    Senior Member Three Rings
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    not entirely true, my letter for the thermostat stated the extended warranty. But, it seems this may not be the case for everyone...which is odd.

    Quote Originally Posted by rx7ven View Post
    i just dropped off my car this morning. the audi care/extended warranty only applies to the water pump, not the thermostat. as my car is only recalled for the thermostat, i am not eligible for audi care or the extended warranty.

  10. #90
    Veteran Member Three Rings redrocker55's Avatar
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    Quote Originally Posted by rx7ven View Post
    i just dropped off my car this morning. the audi care/extended warranty only applies to the water pump, not the thermostat. as my car is only recalled for the thermostat, i am not eligible for audi care or the extended warranty.
    Today I received my letter also...no mention of the 5 year/ 100,000 mile warranty.

    I called AoA and they put me on hold and looked into it.

    If a S4 was included in both the water pump AND the thermostat campaigns then you got the extended warranty.

    If you only participated in the thermostat, like me, then no extension of the warranty.
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  11. #91
    Veteran Member Three Rings ChrisMT79's Avatar
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    Quote Originally Posted by redrocker55 View Post
    Today I received my letter also...no mention of the 5 year/ 100,000 mile warranty.

    I called AoA and they put me on hold and looked into it.

    If a S4 was included in both the water pump AND the thermostat campaigns then you got the extended warranty.

    If you only participated in the thermostat, like me, then no extension of the warranty.
    Yea, received my letter today. It basically said they are aware my water pump had been replaced, and my thermostat will need to be done as well.
    Also received the extended warranty. Not sure if thats supposed to make me feel good, or just acknowledges there may be more issues to look forward to.
    2010 S4
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  12. #92
    Veteran Member Three Rings sf_loft's Avatar
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    I saw 4 S4's at Rector Audi today while picking up my car. All in for the thermostat.
    2014 BMW F10 M5 Competition Package
    Retired: 2010 B8 S4 - flickr - Ibis | Black Silk Nappa / Carbon inlays | Prestige | S-Tronic | ADS | Driver Assist | Sunshade

  13. #93
    Established Member Two Rings Leo's Avatar
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    Any Canadians receive the recall letter yet?

  14. #94
    Veteran Member Four Rings b6bydesign04's Avatar
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    Quote Originally Posted by Rhytid View Post
    Got my letter on Saturday. Mentions replacement but there is no mention of warranty extension or anything else.
    Ditto.
    -Sean
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  15. #95
    Established Member Two Rings
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    '12 BMW X3; '10 Audi S4
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    Got my letter yesterday, already have the car at the dealer today and driving around a Nissan Versa loaner = ( They ran out of Audi's just before I got there...oh well, the S4 will be that much better when I get back in it tomorrrow.

  16. #96
    Veteran Member Four Rings wwhan's Avatar
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    Recieved the letter yesterday, had it replaced already (yesterday). No extended warranty, since there were no issues with my water pump.

    Warranty, 19H3 campaign, Replaced;
    Thermostat,
    Coolant, tube? # 06E-103-213,
    2-washers,
    2-gaskets
    BMW M3 Competition X-drive
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  17. #97
    Active Member Two Rings simulacrum's Avatar
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    temp gauge?

    I got my letter for my early 2011 build. Thermostat only, had the non-plastic water pump from build, no extended warranty.

    Has anyone (especially those of you who've had overheat, or those with VAG to see engine oil temp get higher) ever seen the water temp gauge budge above the very middle at any point? wondering if it's really just an idiot light.
    2011 S4 - 7 Cogs - Meteor - Black/Magma - SDiff - Nav (unless it's hot out) - Bangin' Olufsen

  18. #98
    Active Member Two Rings
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    Quote Originally Posted by simulacrum View Post
    Has anyone (especially those of you who've had overheat, or those with VAG to see engine oil temp get higher) ever seen the water temp gauge budge above the very middle at any point? wondering if it's really just an idiot light.
    This is very common for temp gauges in cars these days. Non-linear readings that require overheating to move beyond dead center. My BMW reads the same way.

  19. #99
    Veteran Member Four Rings adbender's Avatar
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    Quote Originally Posted by Leo View Post
    Any Canadians receive the recall letter yet?
    Got my letter today...came in English and French of course.

    Both said the same thing...contact your dealer to have your engine thermostat replaced.

    4 hours required.
    Last edited by adbender; 04-12-2011 at 05:41 PM.

    2024 S5 Sportback Technik
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  20. #100
    Established Member Two Rings Leo's Avatar
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    Quote Originally Posted by adbender View Post
    Got my letter today...came in English and French if course.

    Both said the same thing...contact your dealer to have your engine thermostat replaced.

    4 hours required.
    Any mention of a warranty extension?

  21. #101
    Senior Member Three Rings egalley's Avatar
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    2010 S4, 2010 Volvo XC60 R Design Polestar
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    Quote Originally Posted by Leo View Post
    Any Canadians receive the recall letter yet?
    I just got mine today!
    2010 S4, S-Tronic, Premium, Ibis White
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  22. #102
    Veteran Member Four Rings adbender's Avatar
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    Quote Originally Posted by Leo View Post
    Any mention of a warranty extension?
    no mention of warranty. only a reimbursement card if you had previously paid for any related services expenses.

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  23. #103
    Veteran Member Four Rings wwhan's Avatar
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    Quote Originally Posted by simulacrum View Post
    ....Has anyone (especially those of you who've had overheat, or those with VAG to see engine oil temp get higher) ever seen the water temp gauge budge above the very middle at any point? wondering if it's really just an idiot light.
    If you want to know more granularity on the engine temperature use the oil temp display (from the lap timer activation with VAGCOM).

    The water temp gauge slowly rises to half and then just sits there, but oil temp keeps rising from the 145F (first shows at 145F) to some roughly steady
    operation between about 212F & 226F.
    BMW M3 Competition X-drive
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  24. #104
    Veteran Member Two Rings droidakty's Avatar
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    Got my letter yesterday. No mention of extended warranty. I had the plastic water pump housing which was replaced late last year with a metal one. I called AoC to find out if I was eligible for extended warranty and was informed that there is nothing on my vehicle record to indicate that I would be provided extended warranty.

    Made arrangements with my dealer for the work to be done on Tuesday. I will inquire with them to see if they know about the extended warranty.


    Quote Originally Posted by adbender View Post
    no mention of warranty. only a reimbursement card if you had previously paid for any related services expenses.

  25. #105
    Veteran Member Three Rings rkdiddy's Avatar
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    '13 Q5 and '14 IS350
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    So Cal

    Just dropped my car off this morning - I'm rocking a Chevy Malibu loaner! :-P

    My SA seemed pretty knowledgeable and said that AOA didn't inform them that there was even going to be recall. They found out with (40) thermostats showed up and it took them by surprise because AOA usually does a phased roll-out - however, AOA sent all the letters at once. He also said that the water pump and thermostat issues go hand in hand. That there is an issue with the plastic WP, but that some people with metal WP that are going out the issue can be related to the thermostat.
    ..................................................

    Current: '19 RRS Dynamic Supercharged - Carpathian Grey Ebony/Ebony and '19 Audi S4 - Mythos/Black

    Past: '16 BMW 340i, '16 Audi SQ5, '15 Lexus IS350, '15 Audi Q5 3.0, '14 Audi S4, '13 Infiniti FX35, '11 Infiniti G37s, '10 Audi A4, '08 Infiniti G35s, '08 Toyota Tacoma, '07 Infiniti G35c, '07 Infiniti FX35, '06 Nissan 350z, '04 Toyota 4Runner, '02 Lexus IS300, '01 Honda Prelude...

  26. #106
    Established Member Two Rings Autodynamica's Avatar
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    I had mine replaced three weeks ago!

  27. #107
    Veteran Member Four Rings JimmyBones's Avatar
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    Quote Originally Posted by wwhan
    Recieved the letter yesterday, had it replaced already (yesterday). No extended warranty, since there were no issues with my water pump.

    Warranty, 19H3 campaign, Replaced;
    Thermostat,
    Coolant, tube? # 06E-103-213,
    2-washers,
    2-gaskets
    As part of the thermostat RVU we replace the thermostat, the crankcase breather tube that connects to the bottom of the supercharger to the crankcase ventilation system, the six intake manifold gaskets, the three front coolant pipe seals, and the brake vacuum pump seal.

    Quote Originally Posted by phil47
    This is very common for temp gauges in cars these days. Non-linear readings that require overheating to move beyond dead center. My BMW reads the same way.
    There is a buffer range for the coolant temp gauge to keep the gauge in the middle and avoid customer concerns. They did that because the older cars would read a little hotter than center when sitting in traffic and then go a little colder than center when you take off again from traffic or are driving down the highway.

  28. #108
    got mine replaced. they took my car on a 4 mile journey though afterwards :/, i guess they were enjoying the note of the exhaust too
    1/4 mile: 12.698 @ 108 Stock S4 record


  29. #109
    Veteran Member Three Rings
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    Mine overheated yesterday and had to have it towed to the dealer.

    T-stat failure. No letter in the mail from AoA yet.

  30. #110
    Veteran Member Four Rings NWS4Guy's Avatar
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    2015 Range Rover Evoque 2010 Audi S4
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    Quote Originally Posted by NickS View Post
    Mine overheated yesterday and had to have it towed to the dealer.

    T-stat failure. No letter in the mail from AoA yet.
    Told ya they fail closed
    Like a surgeon with a scalpel, my S4 is a precision instrument, with which I carve and dissect my way through traffic.

    2010 S4 Prem+, Quartz Gray, S-tronic, Sport Diff, B&O, Nav, Gray Birch
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  31. #111
    Veteran Member Three Rings
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    Quote Originally Posted by NWS4Guy View Post
    Told ya they fail closed
    I never doubted that.... I only mentioned how stupid it was... lol

  32. #112
    Established Member Two Rings Leo's Avatar
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    Quote Originally Posted by JimmyBones View Post
    As part of the thermostat RVU we replace the thermostat, the crankcase breather tube that connects to the bottom of the supercharger to the crankcase ventilation system, the six intake manifold gaskets, the three front coolant pipe seals, and the brake vacuum pump seal.
    Can you please explain why all these other components are being replaced. Do they need to be removed (and therefore possibilty of damaging them) to access the thermostat?

  33. #113
    Veteran Member Three Rings sf_loft's Avatar
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    I finally opened my letter after my thermostat was replaced and it did extend my powertrain warranty to 5yr/100k. Kinda sucks because I paid for an extended platinum 6yr/100k mile for like $3500 at purchase. Do you think I should be able to cancel my extended warranty and get my money back? The extended warranty they sold me is through a 3rd party.
    2014 BMW F10 M5 Competition Package
    Retired: 2010 B8 S4 - flickr - Ibis | Black Silk Nappa / Carbon inlays | Prestige | S-Tronic | ADS | Driver Assist | Sunshade

  34. #114
    Veteran Member Four Rings NWS4Guy's Avatar
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    Quote Originally Posted by NickS View Post
    I never doubted that.... I only mentioned how stupid it was... lol
    I know

    Quote Originally Posted by Leo View Post
    Can you please explain why all these other components are being replaced. Do they need to be removed (and therefore possibilty of damaging them) to access the thermostat?
    To access the thermostat, you have to take the Supercharger off. Anytime you remove a part that has gaskets, it's common and ideal to replace those gaskets since they likely will never seal properly after replacing the part they were seated to; especially since these are in contact with parts that get exceedingly hot.

    Reference: http://www.audizine.com/forum/showth...ght=thermostat

    I edited desksurgeon's reference pic of the engine with the SC removed to illustrate

    - GREEN circle is the SC breather tube
    - The SC intake gaskets are already showing with yellow lines around their oval openings
    - RED square if the thermostat

    Last edited by NWS4Guy; 04-14-2011 at 09:16 AM. Reason: Pic add
    Like a surgeon with a scalpel, my S4 is a precision instrument, with which I carve and dissect my way through traffic.

    2010 S4 Prem+, Quartz Gray, S-tronic, Sport Diff, B&O, Nav, Gray Birch
    StopTech ST-60 BBK - Stratmosphere intake - APR v2.2 Stage 2 w/pulley + exhaust, v2 Coolant System
    Alu-Kreuz, Apikol rear diff mount, 034 transmission mount

  35. #115
    Established Member Two Rings Leo's Avatar
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    ^^ Thanks. Didn't realize that SC had to come off.

  36. #116
    Registered User Four Rings primetime's Avatar
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    Quote Originally Posted by Leo View Post
    Can you please explain why all these other components are being replaced. Do they need to be removed (and therefore possibilty of damaging them) to access the thermostat?
    Here is the list...
    1 06E-121-111-AD THERMOSTAT
    2 06E-121-119-E WASHER
    6 079-129-717-D GASKET
    1 06E-103-213-TUBE
    1 06E-145-417-A GASKET
    1 06E-121-119-C WASHER
    1 G-012-A8G-1G COOLANT AD

    There are more parts needed if you take the blower apart, IE serperate it from the IC's, but that is not needed for the t-stat replacement, but I needed to order them for when I have the blower ported...

  37. #117
    Veteran Member Four Rings NWS4Guy's Avatar
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    2015 Range Rover Evoque 2010 Audi S4
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    Quote Originally Posted by primetime View Post
    Here is the list...
    1 06E-121-111-AD THERMOSTAT
    2 06E-121-119-E WASHER
    6 079-129-717-D GASKET
    1 06E-103-213-TUBE
    1 06E-145-417-A GASKET
    1 06E-121-119-C WASHER
    1 G-012-A8G-1G COOLANT AD

    There are more parts needed if you take the blower apart, IE serperate it from the IC's, but that is not needed for the t-stat replacement, but I needed to order them for when I have the blower ported...
    Just remember...



    PICS!!
    Like a surgeon with a scalpel, my S4 is a precision instrument, with which I carve and dissect my way through traffic.

    2010 S4 Prem+, Quartz Gray, S-tronic, Sport Diff, B&O, Nav, Gray Birch
    StopTech ST-60 BBK - Stratmosphere intake - APR v2.2 Stage 2 w/pulley + exhaust, v2 Coolant System
    Alu-Kreuz, Apikol rear diff mount, 034 transmission mount

  38. #118
    Registered User Four Rings primetime's Avatar
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    Quote Originally Posted by NWS4Guy View Post
    Just remember...



    PICS!!
    Of course! Just need some good weather for a few weekends to get current times and then off it comes! Now only if we could get some good weather... sigh....

  39. #119
    Veteran Member Four Rings t0mt0m's Avatar
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    Nothern Va

    got my letter as well last week, brought my car in for service
    i have an extended warranty and also found out there an update on the mmi which should solve some problems with bluetooth and other known strange issues.
    B6 A4 1.8t 5MT Quattro - Sold
    B8 S4 '10 6MT Prem+ - Sold

  40. #120
    Stage 3 Forum Advertiser Four Rings DetailersDomain's Avatar
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    mine goes in next wed.

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