Does it shift perfectly in tiptronic mode?
Does it do it if you are light on the throttle, or full acceleration (WOT)? Both?
The slow or delayed shifting when cold is normal.
These transmissions use the lock-up torque converter in 2nd, 3rd, 4th, and 5th gears. This can create the feeling of 2 rapid shifts "per gear". The shift.....and then the lockup very shortly after that. When the lockup occurs, the rpms drop a bit, almost like a shift.
I experience this "double shift" phenomenon quite often on my car. Mostly in 2nd and 3rd gear, under light to moderate acceleration. It is very smooth and only noticeable if you listening for it. The TC lock-up also very apparent in tiptronic mode when you set it in 3rd gear and slow down (continuous braking) until *just above* the speed which it will downshift to 2nd gear for you, then hit the gas. The car is still in 3rd gear, but it is really quite a high gear for the situation. Because of this (and the fact that the TCU has seen the brake pedal applied for a bit) the torque converter is unlocked and the revs climb quickly. Then the tiptronic logic will lock-up the torque converter as early as possible. This results in a perceptible jolt and a large and quick rpm change all while in 3rd gear. This happens most often when I forget I'm in Tip mode, and negotiate a turn. Brake for the turn, coast through turn, step back on the gas, engine revs....and *slam* when the converter locks. It catches me off guard all the time. I should say the "slam" is quite smooth, nothing dramatic, but noticeable to me and usually not the passengers.
So I guess my point is: are you sure it is actually skipping 2nd gear? Or could you be mistaking it for a TC lock-up?
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