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  1. #1
    Active Member Two Rings
    Join Date
    May 25 2008
    AZ Member #
    29181
    Location
    jerz

    how to get service records?

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    would audi dealer provide me a list of services done on a car if i gave them my VIN? or how else can i get this info

  2. #2
    Veteran Member Three Rings handyvorb's Avatar
    Join Date
    Jan 31 2009
    AZ Member #
    38120
    My Garage
    '04 S4, '95 Eagle Talon MSnS
    Location
    Huntsville, AL

    Re: how to get service records?

    The dealer can provide you a list of services done while under warranty (generally all services under 50,000 miles) as this information is stored online for anyone with ElsaWeb access to check, and they can also provide you a list of any services that vehicle has received at their specific dealership.
    Joel Baldridge
    Stage 4 Audi Technician (Master Guild Certified)

  3. #3
    Veteran Member Four Rings doublezero30's Avatar
    Join Date
    May 21 2007
    AZ Member #
    18213
    Location
    Florida

    Re: how to get service records?

    i work at a honda dealer but its most likely the same at your dealer than it is at mine, they can give you your service records of the car only when it was serviced at that dealer. dealers are not linked together and do not get this kind of information from other dealers. if you ever had work done elsewhere, then youll need to get records from those places also.
    2018 Navarro Blue Q5

  4. #4
    Active Member Two Rings
    Join Date
    May 25 2008
    AZ Member #
    29181
    Location
    jerz

    Re: how to get service records?

    Thanks for the replies!

  5. #5
    Senior Member Three Rings DaSkorpion's Avatar
    Join Date
    Apr 11 2009
    AZ Member #
    41039
    My Garage
    o4 Audi B6 1.8TQM - o2 MB CLK 55 AMG - o8 Kawasaki Ninja ZX-10R
    Location
    CT/NY/NJ/PA

    Re: how to get service records?

    Quote Originally Posted by nizzle View Post
    would audi dealer provide me a list of services done on a car if i gave them my VIN? or how else can i get this info
    -----

    This might be a mission impossible if you have no idea which stealer serviced what...but aint gonna hurt calling around or just taking it into a stealership to find out. One other thing I've come to realize is if you are just calling for info about a VIN most of these stealerships are very reluctant in giving out any available info unless they are going to have the opportunity to make some money of you by fixing something on your car - try to play along with them to see what you can get or give up trying.

  6. #6
    Veteran Member Three Rings handyvorb's Avatar
    Join Date
    Jan 31 2009
    AZ Member #
    38120
    My Garage
    '04 S4, '95 Eagle Talon MSnS
    Location
    Huntsville, AL

    Re: how to get service records?

    Audi factory warranty work that has been done on the car is linked together and is available from any computer with internet and someone with access to ElsaWeb.

    Bring your car to an Audi dealership and ask the service adviser if they would print out the warranty repair history from Elsa for your VIN, as they probably won't give you this information over the phone.
    Joel Baldridge
    Stage 4 Audi Technician (Master Guild Certified)

  7. #7
    Veteran Member Four Rings IVRINGS's Avatar
    Join Date
    Mar 27 2009
    AZ Member #
    40422
    Location
    Columbus, Ohio

    Re: how to get service records?

    I just called a local dealer I go to for the girl's VW to ask about this same thing before, but I was told to contact each dealer to have them printed out. I just happen to drive up to where my car was from about 2 hours north one day and saw it. So I just stoped in and got everything.

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