Update: Went to the audi that the car had many maintenance , it was audi strasse something , at the same address than the one i went, but since 2001 they change their name and renovate they change the building etc,
So because it is not name audi auto strass anymore and now its Audi Prestige, they dont have any of my record in their computers, so i have to pay to remove the radio so they can get the serial behind the radio !
Theres one thing i dont get, i called audi canada clients service, and ask the gentle women who assist me, why is it impossible to get the number of the radio serial code with the vin of the car, logicaly it must be associated no ? Anyway i'll pull it appart and i'll call them once i'll get the serial number ! crap service !
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