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  1. #1
    Active Member Two Rings
    Join Date
    Feb 19 2009
    AZ Member #
    38909
    My Garage
    Audi A4 B7
    Location
    Woodbridge NJ

    Bell Audi = Peice of Sh*t

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    Here is my journey at this pretentious dealership called Bell Audi.

    I was set on Audi from the get-go. I love the car. The way it looks, the way it feels, the way it makes me feel...you all know what im talking about. So i visit some local dealers and they either didnt have the price i was looking for or the color or any myriad of things. But overall, i had a good experience at them. That was until i went to Bell Audi in their new location in Edison, NJ.

    I decided to venture there after work one day to take a look at what cars were available. I walk in the glass-walled showroom trying to keep that shit-eating grin off my face. The first thing i noticed was the R8 in front of me, followed by the group of salesmen talking amongst themselves near a desk. So I looked at some of the cars in the showroom while i waited for a sales person to come assist me....

    There was me and one other couple in the dealership. They were already being helped. 5 minutes go by and im still waiting...Just to let you know, i work in finance and wear a suit to work and was wearing one while at the dealership. However, I am young (25) and was clearly "prequalified", or better than that i was "Pre-Disqualified" to buy an Audi in the sales peoples minds.

    I head up to the desk in the showroom and approach the college girl(who was pretty cute) sitting there. She asks me with a smile "How can i help you?" to which i resisted the urge for inappropriate commentary and simply said "I would like to speak with a salesman."

    The cute girl picks up her phone and dials a salesmen. I see a heavy set man pick up the phone and mutter something into it as i catch eye contact with him. He calls me over as if i am somebody working for him. I approach his desk and wait a second for him to stand to shake my hand... which was a waste of a second because he never stands up. The conversation goes as follows:

    Him: "What car are you interested in?"
    Me: "I would like to buy an Audi"
    Him: "What is your price range?"
    Me: "It depends on the car."
    Him: "Well i cant help you if i dont know your price range..."
    PAUSE... I decide to give him an answer just low enough to piss him off.
    Me: "Under $20k"
    Him: "We dont have anything that cheap" He says this loud as hell, and at this point there are several other people now browsing the showroom. The man honestly embarassed me which is hard to do.
    Me: "Have a good day"

    I then went to the service department to get coils replaced after i bought my car and the service manager told me he didnt want to work on my car because he didnt want to be liable for the mistakes of other dealerships(bought my car at Jack Daniels). I was honestly shocked at this then told him my warranty allows me to get this car fixed at any Audi dealership. He says ok but refuses to give me a loaner because i didnt buy the car there. Gotta drive up to friggin Fair Lawn now which is 45 minutes to get my car serviced by somebody who cares.

    The overall experience was demeaning and embarassing. I will never step foot in that place again...unless its to have some fun with that little tart at the showroom desk

  2. #2
    Veteran Member Four Rings QTC's Avatar
    Join Date
    Sep 16 2006
    AZ Member #
    11552
    My Garage
    2004 B6 A4 1.8t 6MT; 2013 F30 320i 6MT; 99.5 Pathfinder 4x4; Mk7 Golf TDI
    Location
    Wynnewood, PA

    Re: Bell Audi = Peice of Sh*t

    I'm quite shocked. I had a totally different experience there back in December. It was almost annoying how many people came up and asked if they could help me, and I was usually unshaven in jeans and work boots lol. Sorry to see you had such a poor experience.

    And yes, I know which girl you're talking about :-) hit
    Dahlback | AWE | Milltek | Vogtland | H-Sport | Oettinger | Thule | OEM+

  3. #3
    Account Terminated Three Rings
    Join Date
    Jul 28 2008
    AZ Member #
    31355
    My Garage
    2008 A4 S-Line, 2005 BMW M3
    Location
    New Jersey

    Re: Bell Audi = Peice of Sh*t

    That's where I bought my car and Im very friendly with a lot of people in that dealership if you want I can definitly refer someone to you....and by the way that girl your talking about is my girlfirend

  4. #4
    Veteran Member Four Rings A6.S-line's Avatar
    Join Date
    Nov 29 2008
    AZ Member #
    35794
    Location
    NYC and NJ

    Re: Bell Audi = Peice of Sh*t

    That's terrible - some dealers are so wrapped up in themselves they lose customers out of sheer stupidity. I had a friend who went shopping for an A6 and of the salesmen tried to upsell him..........into an A4!

    In general, though, I think it pays to search online first and only walk into a dealership when you have 1, 2 or 3 specific cars in mind that you want to check up close and test drive.

  5. #5
    Senior Member Three Rings jrok24k's Avatar
    Join Date
    Feb 19 2008
    AZ Member #
    25427
    My Garage
    B7 A4
    Location
    NJ

    Re: Bell Audi = Peice of Sh*t

    i bought my car there. they were nothing but nice everytime i walked in.

  6. #6
    Registered Member Three Rings somethingcorp's Avatar
    Join Date
    Oct 07 2008
    AZ Member #
    33943
    Location
    New Jersey

    Re: Bell Audi = Peice of Sh*t

    time out!! thats epic fail.. i go in that place every day haha.. they are all great people.. and the blonde hair girl behind the front desk... is might i say drop dead gorgeous.. hence why i go every day bwhaha..

    ask for a sales guy by the name of ryan.. he doesn't work wed. he is a young dude very nice well put together.. knows his shit.. tell him dave or mike sent you.. he will hook you up with a nice ride hopefully

  7. #7
    Veteran Member Four Rings QTC's Avatar
    Join Date
    Sep 16 2006
    AZ Member #
    11552
    My Garage
    2004 B6 A4 1.8t 6MT; 2013 F30 320i 6MT; 99.5 Pathfinder 4x4; Mk7 Golf TDI
    Location
    Wynnewood, PA

    Re: Bell Audi = Peice of Sh*t

    Quote Originally Posted by somethingcorp View Post
    time out!! thats epic fail.. i go in that place every day haha.. they are all great people.. and the blonde hair girl behind the front desk... is might i say drop dead gorgeous.. hence why i go every day bwhaha..

    ask for a sales guy by the name of ryan.. he doesn't work wed. he is a young dude very nice well put together.. knows his shit.. tell him dave or mike sent you.. he will hook you up with a nice ride hopefully
    x2. Ryan sold me the B7. Very cool guy, nice, respectful, and he actually knows what he's talking about
    Dahlback | AWE | Milltek | Vogtland | H-Sport | Oettinger | Thule | OEM+

  8. #8
    Veteran Member Four Rings RedS-line's Avatar
    Join Date
    Mar 19 2008
    AZ Member #
    26603
    My Garage
    2019 S5, 1990 944 S2
    Location
    NJ

    Re: Bell Audi = Peice of Sh*t

    dealerships are hit or miss at different times. ive had both good and bad at bell. dont remember the receptionist. i have heard a negative remark about jack daniels audi concerning work though. Many audi dealers prefer to only give out loaners to people who buy there but you can easily get around that, i have. i've sold cars before and salesman are usually money-hungry and a good salesman can make almost any budget work. You musta went on one of those MISS days. I'd call ahead in the future and make an appointment with a salesman. I can point out a couple unless u wanna take whoever they give you on the phone.
    2019 S5 BO.SS
    1990 944S2 Cabriolet
    2009 R8 6 Volt :)

  9. #9
    Active Member Two Rings
    Join Date
    Feb 19 2009
    AZ Member #
    38909
    My Garage
    Audi A4 B7
    Location
    Woodbridge NJ

    Re: Bell Audi = Peice of Sh*t

    I guess, by reading the experiences of others here, that i can not generalize the entire dealership in the category of asshats.

    Its my luck that i get the two smacktards who work there to be the ones who i had to deal with.

    I agree with whoever said i should have had 2-3 cars in mind when i walked in, but honestly, i had been shopping for weeks and had looked at 4 different dealerships and everything was starting to melt into one.

    Still dont know if i would go back there...but when i share my story with anybody who asks me, i will also share the stories of your experiences as well. I may just be an outlier...

    PS. the girl i was talking about wasnt blonde...she was brunette...and shes only your girlfriend because i let her

  10. #10
    Active Member One Ring Mpm824's Avatar
    Join Date
    Dec 13 2008
    AZ Member #
    36308
    My Garage
    B7 A4 s-line
    Location
    New Jeresy

    Re: Bell Audi = Peice of Sh*t

    yeah man idk but bell Audi was great with me even got me the best deal out there on my Audi. Ryan is still always helpful when ever i come in for anything

  11. #11
    Veteran Member Four Rings JerseyShoreA4's Avatar
    Join Date
    Jun 17 2007
    AZ Member #
    18876
    My Garage
    2013 B8.5 allroad (current) 2007 b7 a4 (previous) 2006 vw touareg (previous) 2003 b6 a4 (previous)
    Location
    Ummm the Jersey Shore

    Re: Bell Audi = Peice of Sh*t

    That's where I bought my car, but at the rahway location. I got a good price on a cpo that other dealershits wouldn't even touch. Ill have to stop in just to check out the mentioned "tart". My experience with the dealership was ok but I have my issues with how the cpo was described and how useless its been to me so far.
    Miss my B6

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