We finally got the recall!!

[scola888]

Mine is scheduled there as well for end of September at Tysons Corner. Called 7 locations, they are pushed out past December in most cases. Richmond had me out to January.

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[rabbitdog]

You are right the check valve is under the screen, but very easily comes out when doing the recall work, as you know. It 100% is not part of the recall itself, but is in fact part of the Turbo Warranty Extension. I personally requested mine to be replaced, which they did free of labor charge. Also replaced the oil pressure switch (p/n 03C919081) while they were in there too; just cost of the part.



MattyMarkey, do you have the context the part #03C919081 ? I looked up Audi parts and they don’t show any diagram for this part or what it’s used for. Thanks

[Botbasher]

They shrunk my S6!!! [emoji2962][emoji2962][emoji2962]

Actually got an A4 as a loaner when they correct all the bits they fubard during the recall work. At least it's the right color and nicely loaded too!

I was nice. They understood and were nice. I think we'll all end up happy.

Cheers,

KS280361

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[Alabama]

I was nice. They understood and were nice. I think we'll all end up happy.

Good for you. Maybe for those of us who are neither sages nor ex-mechanics, the best we can do to protect ourselves is to scan the car and take photos of as much as we can aim a camera at, then compare after the service.

[MattyMarkey]

MattyMarkey, do you have the context the part #03C919081 ? I looked up Audi parts and they don’t show any diagram for this part or what it’s used for. Thanks

https://parts.audiusa.com/p/Audi__/Engine-Oil-Pressure-Switch/47992878/03C919081.html


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[rabbitdog]

https://parts.audiusa.com/p/Audi__/Engine-Oil-Pressure-Switch/47992878/03C919081.html


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I’ve seen that page the Audi parts but it doesn’t show where this sensor is connected to on any diagram.
It looks identical to the one my parts dept is the correct part for my VIN https://parts.audiusa.com/p/51113661/079919081D.html

Only difference I can see is the color:

#03C919081
0.30-0.60 BAR. Color-Black. Engine Oil Pressure Switch. To 09/02/2013.
#4 on Diagram (https://nemigaparts.com/cat_spares/etka/audi/a7/711/919700/)

#079919081D
0.30-0.60 BAR. Color-Turquoise. Engine Oil Pressure Switch. From 09/02/2013.
(4) on diagram (https://www.reformauto.ru/etka/audi/usa/281-audi-a6avant/2022-audi-a6avant-2013/elektrooborudovanie/240319-091970717-viklyuchatel-i-datchik-na-dv-le/)

So it does look like there is either an alternate or revision to the same sensor.

[flyfishing]

You are good then. I had my turbos replaced in 2018 they used rev G screen which is what they are still using. I checked my vin and shows no open recalls. So recall is closed on my car.


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Thanks a lot for the reply!


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[Prh]

Mine is scheduled there as well for end of September at Tysons Corner. Called 7 locations, they are pushed out past December in most cases. Richmond had me out to January.

Sent from my SM-G991U using Audizine Forum mobile app (http://r.tapatalk.com/byo?rid=87676)

I got my appt in mid Sept at Tysons Corner. I asked how long it will take and the guy who booked my appt on the phone said a few hours, it would be ready around lunch time. LOL

[Botbasher]

I got my appt in mid Sept at Tysons Corner. I asked how long it will take and the guy who booked my appt on the phone said a few hours, it would be ready around lunch time. LOL

LOL... yeah, right. I'm into my second week after I had to return it for loose and misaligned hardware from their first attempt which took 5 days.

The SA admitted that inexperience and lack of parts took extra time.

I'd plan on at least 3-4 days if they haven't done others! 2 days if they have depending on what features the car has.

Do you really want them to rush??

Good Luck with it!!

KS

[Botbasher]

Good for you. Maybe for those of us who are neither sages nor ex-mechanics, the best we can do to protect ourselves is to scan the car and take photos of as much as we can aim a camera at, then compare after the service.

[up][up][up]

Wise Plan!!

KS

[MattyMarkey]

I’ve seen that page the Audi parts but it doesn’t show where this sensor is connected to on any diagram.
It looks identical to the one my parts dept is the correct part for my VIN https://parts.audiusa.com/p/51113661/079919081D.html

Only difference I can see is the color:

#03C919081
0.30-0.60 BAR. Color-Black. Engine Oil Pressure Switch. To 09/02/2013.
#4 on Diagram (https://nemigaparts.com/cat_spares/etka/audi/a7/711/919700/)

#079919081D
0.30-0.60 BAR. Color-Turquoise. Engine Oil Pressure Switch. From 09/02/2013.
(4) on diagram (https://www.reformauto.ru/etka/audi/usa/281-audi-a6avant/2022-audi-a6avant-2013/elektrooborudovanie/240319-091970717-viklyuchatel-i-datchik-na-dv-le/)

So it does look like there is either an alternate or revision to the same sensor.

Apologies for the delay. This should be helpful and where botbashers diagrams/pictures are referenced: https://www.audizine.com/forum/showthread.php/808057-4-0TT-Blown-Turbo-Poll?p=13559440&highlight=oil+pressure+sensor#post13559440 (check out post #450)

You do want the Oil Pressure Switch Level 3 F447 as mentioned - multiple people have replaced it, since you/they are already in there. I would certainly have your dealership confirm the p/n. My dealership knew what I was referencing, since the SA/Lead Tech have been doing turbo replacements and screen revisions for more than a handful of cars over some time - you can tell by the fact they had my car in and out in less than a full-day

[Botbasher]

...you can tell by the fact they had my car in and out in less than a full-day

Do you have ACC and Lane Assist? I can't imagine the the calibration process for either taking less than a couple hours.

As a wham-bam thank you ma'am kinda job... sure, I can see a day. When they move that fast though, what are they likely to miss?

280590280591

280592280593

Even if they hadn't given me a loaner... I still would not be rushing them through!

Cheers,

KS

[MattyMarkey]

Do you have ACC and Lane Assist? I can't imagine the the calibration process for either taking less than a couple hours.

As a wham-bam thank you ma'am kinda job... sure, I can see a day. When they move that fast though, what are they likely to miss?

280590280591

280592280593

Even if they hadn't given me a loaner... I still would not be rushing them through!

Cheers,

KS

No, I don't have either. Even if you do/don't have the Innovation Pkg, for those that have done it before, it's straightforward. People in the forums, who have done it as many times as an experience Audi tech can finish up in 6-8hrs as well (some less time).

No problems with my wham-bam job over here though... Seems like you ran into an unfortunate circumstance; novice tech, that missed stuff even with a couple extra days and leeway to take his/her time.

[rabbitdog]

Apologies for the delay. This should be helpful and where botbashers diagrams/pictures are referenced: https://www.audizine.com/forum/showthread.php/808057-4-0TT-Blown-Turbo-Poll?p=13559440&highlight=oil+pressure+sensor#post13559440 (check out post #450)

You do want the Oil Pressure Switch Level 3 F447 as mentioned - multiple people have replaced it, since you/they are already in there. I would certainly have your dealership confirm the p/n. My dealership knew what I was referencing, since the SA/Lead Tech have been doing turbo replacements and screen revisions for more than a handful of cars over some time - you can tell by the fact they had my car in and out in less than a full-day

Thanks MattyMarkey.

Did some research into the free etka diagrams and these are the part numbers in case anyone wants to try get them:-
- 079919081D - Oil Pressure Switch 01/01/2022
- 079115243C - Control Valve Revised 01/01/2022 (unfortunately i couldn't order this in time)
- 079103175C - Non-return Valve revised 01/01/2022

Will upload the diagrams shortly.
280594280595280596

[Botbasher]

No problems with my wham-bam job over here though... Seems like you ran into an unfortunate circumstance; novice tech, that missed stuff even with a couple extra days and leeway to take his/her time.

I'm not alone in length of time or issues after the fact. It seems as though you might actually have the outlier being done in a single day.

Your result would worry the Service Manager in me even more though. A service tech works say 7-3 for 8 hours. 30 min for lunch and 20 min for breaks per Federal regs. So that is 7.17 hours available to work on your car in a day. If they pulled it in at 7, there is 20-30 minutes of pulling parts, paperwork, scanning, returning parts and cleaning up the car at the start and end of the job. So lets just say 6 hours of actual work time can be done on this particular job.

If all they did was work on your car that is an a$$ busting pace. Techs chat with each other. They look at other cars to help junior techs. They get asked questions by SAs. They drop tools and parts. They have to lift and lower the car which can be painfully slow when you are in a rush. All these things eat away at the available daily time. Let's not forget the test drive required to complete the work.

Maybe they had two guys working on parts of the job? They could have but that's unpaid work, so it'd be limited. Maybe they are so slow that they had guys sitting around and rather than send them home, they put them to work. I've done that, so it's a possibility. Who knows except the Shop Foreman and the tech?

I know that repetition breeds efficiency, but it also breeds complacency. It's a fine line to walk.

Who knows... You are lucky...I'm not... IDGAF as long as it comes back in the same condition I gave it to them!

Cheers,

KS

[MattyMarkey]

I'm not alone in length of time or issues after the fact. It seems as though you might actually have the outlier being done in a single day.

Your result would worry the Service Manager in me even more though. A service tech works say 7-3 for 8 hours. 30 min for lunch and 20 min for breaks per Federal regs. So that is 7.17 hours available to work on your car in a day. If they pulled it in at 7, there is 20-30 minutes of pulling parts, paperwork, scanning, returning parts and cleaning up the car at the start and end of the job. So lets just say 6 hours of actual work time can be done on this particular job.

If all they did was work on your car that is an a$$ busting pace. Techs chat with each other. They look at other cars to help junior techs. They get asked questions by SAs. They drop tools and parts. They have to lift and lower the car which can be painfully slow when you are in a rush. All these things eat away at the available daily time. Let's not forget the test drive required to complete the work.

Maybe they had two guys working on parts of the job? They could have but that's unpaid work, so it'd be limited. Maybe they are so slow that they had guys sitting around and rather than send them home, they put them to work. I've done that, so it's a possibility. Who knows except the Shop Foreman and the tech?

I know that repetition breeds efficiency, but it also breeds complacency. It's a fine line to walk.

Who knows... You are lucky...I'm not... IDGAF as long as it comes back in the same condition I gave it to them!

Cheers,

KS

You’re over analyzing this just a tad… an experienced tech/DIY’er can get this done in 6hrs or less; It’s been done by many.

Sorry you had a bad experience and glad they are making it right. I’m good with mine and confident it’s done right. You’re more than welcome to question it all you want.


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[P5stunna]

I picked up my car from the dealership this morning and it appears to be running good. There's no noticeable difference in performance; however, I seem to be getting a vibration coming from one of the wheels or the front end that is resonating slightly into the steering wheel. It may be one of the wheel weights has fallen off and the wheel is unbalanced. I'll drive it around a couple of days and see if I can pinpoint the issue and take it back to the dealership later. When I drove my car to the dealership and dropped it off it rode buttery smooth with no vibration at all.

[Botbasher]

You’re over analyzing this just a tad…

Plan for the worst... Hope for the best... I am never disappointed.

Cheers,

KS

[Botbasher]

I picked up my car from the dealership this morning and it appears to be running good. There's no noticeable difference in performance;

Mine did have a significantly different feel to it when picked up. It was shifting differently than it did before. Like maybe an adaptation was done and it was settling in? I know it wasn't for any cleaning issue as I had done all that 3 months ago.

I know at some point there was a update for the DL501's. I was somewhat convinced that it had been done as it showed none of the bad traits and all the pluses (i.e. manual 1st gear at any speed).

I'm going to drive it a bit and see if it settles down. I had planned on not getting a TCU tune but if they reset it for some reason.... [facepalm]

How long was she in the shop?

Cheers,

KS

[P5stunna]

Mine did have a significantly different feel to it when picked up. It was shifting differently than it did before. Like maybe an adaptation was done and it was settling in? I know it wasn't for any cleaning issue as I had done all that 3 months ago.

I know at some point there was a update for the DL501's. I was somewhat convinced that it had been done as it showed none of the bad traits and all the pluses (i.e. manual 1st gear at any speed).

I'm going to drive it a bit and see if it settles down. I had planned on not getting a TCU tune but if they reset it for some reason.... [facepalm]

How long was she in the shop?

Cheers,

KS
Technically, it was at the shop 2-days but I did pick it up first thing this morning so realistically just 1 full day.

[THCarpenter]

Thanks MattyMarkey.

Did some research into the free etka diagrams and these are the part numbers in case anyone wants to try get them:-
- 079919081D - Oil Pressure Switch 01/01/2022
- 079115243C - Control Valve Revised 01/01/2022 (unfortunately i couldn't order this in time)
- 079103175C - Non-return Valve revised 01/01/2022

Will upload the diagrams shortly.
280594280595280596

you rock

[MattyMarkey]

Plan for the worst... Hope for the best... I am never disappointed.

Cheers,

KS

If only that thought process actually paid off in your case... analysis paralysis is a real thing

[mpickworth]

My Audi Dealer took 20 days. Dropped off 8th Aug. This was two days before pick up.

https://cimg4.ibsrv.net/gimg/www.audiworld.com-vbulletin/1280x958/0012b6b4_5561_407b_904d_8950d957417b_6c32dd020a03a 2079f2c052e9e96218f3586cacb.jpeg

[MattyMarkey]

My Audi Dealer took 20 days. Dropped off 8th Aug. This was two days before pick up.

https://cimg4.ibsrv.net/gimg/www.audiworld.com-vbulletin/1280x958/0012b6b4_5561_407b_904d_8950d957417b_6c32dd020a03a 2079f2c052e9e96218f3586cacb.jpeg

WTAF?! hahaha. This is WILD. Did they replace the motor while they were at it?

[Akakios]

WTAF?! hahaha. This is WILD. Did they replace the motor while they were at it?

They said well if I'm going to go through the trouble of taking the front off, I'm taking EVERYTHING off.

[Botbasher]

If only that thought process actually paid off in your case... analysis paralysis is a real thing

I had scans of the entire car and pics before dropping it off. I specifically stated that I knew about the o2 sensors and that I was not interested in any work on them when they found the code. I told them that I had just replaced everything associated with the Recall and PCV not 3 months ago and that the car was in perfect mechanical order. I have 2 other cars as back-ups, so even if I ended up like poor mpickworth above (20 days... WTHF!!), I was not going to be struggling.

The only "analysis paralysis" on my part was weighing the options of a un-cleared recall against the cars earning and future sale potential because I knew, barring physical damage to the motor, I can fix anything they did to it quite easily.

AP is not something I suffer. I could never have been a dive medic/commercial diver if I did! Hence the skill of Hoping for the best and planing for the worst! When you are alone on the bottom of the ocean with cranes, boats and pipes swinging all around you... not planning equals dead diver!

Cheers,

KS

[Botbasher]

They said well if I'm going to go through the trouble of taking the front off, I'm taking EVERYTHING off.

10 minutes on YT and the forums tell you that you don't need to do this on this platform. I had B8 rebuild experience, so I knew what and where, but a couple of YT vids and I learned about "service mode" on the C7 and although not as accessible, nothing on this particular repair needed this level of disassembly!

mpickworth... I hope you gouged them for a insane warranty on the work... especially when they had your car for that length of time. Did they tell you why? Something break? Missing part? Did you request a pic or did they just send it as a status update? I thought mine was bad with a few missing and loose bolts, but I relinquish that crown to you. Sorry man!

Cheers,

KS

[mpickworth]

Dealer kept putting me off to the point where I drove out and demanded to see my car. The pic is from my phone. The two boxes on the firewall are O2 sensors that I was told are being replaced at no cost to me. Don’t know if that’s covered by AoA or the dealership (as a nod to the fact that they’ve had my car for nearly three weeks).

I paid nothing for the work (had Audi warranty for regular service). Service manager indicated that this recall is to be conducted only by "Master Technicians" -- I guess you have to have a certain level of training and a minimum number of hours/days/years working on Audis. Also told that it's supposed to be a 20 hour job, based on Audi's estimate. With just a few master technicians and a glut of people getting the recall done, there was a bottleneck. Manager apologized for not communicating how long I would be without the car and offered up a full car detail. Who knows, could all be BS, but that's the story I got. Hearing of others trying to get the recall work done booking out to Dec/Jan.

Only been two days, but the car seems to drive as it did before the recall. No damage to my turbos, thankfully. Could possibly be slightly rough at idle. Tachometer needle doesn't fluctuate at all, but just a feeling. Will give it a few days to see if it dissipates.

[papadoc]

Reading through these posts just confirms my decision on this. Never had an issue with my turbos at 74K miles, and scheduled the recall work at my local Audi dealership 3 weeks out. I could never get anyone to confirm they actually had the parts in stock. Since I have usually had my Audis cared for by 034 Motorsport, which is now ZTF Automotive, in the SF Bay area, I decided to have them replace the turbos with 4.0+ turbos, replace the PCV valve, and had the car back in 2 days. They even took care of flashing the DS1 tune to stage 3 for me, and I had already done the SRM TCU tune to accept the added torque from the upgrade. Car is a definite Q ship now. No regrets here!

[THCarpenter]

My Audi Dealer took 20 days. Dropped off 8th Aug. This was two days before pick up.

https://cimg4.ibsrv.net/gimg/www.audiworld.com-vbulletin/1280x958/0012b6b4_5561_407b_904d_8950d957417b_6c32dd020a03a 2079f2c052e9e96218f3586cacb.jpeg


lol wat?

I reached out to my local here in VB with no reply...I wonder if my Tech isnt working there anymore....

also, I dont want to go to where ever that is......holy hell.

[MattyMarkey]

Dealer kept putting me off to the point where I drove out and demanded to see my car. The pic is from my phone. The two boxes on the firewall are O2 sensors that I was told are being replaced at no cost to me. Don’t know if that’s covered by AoA or the dealership (as a nod to the fact that they’ve had my car for nearly three weeks).

I paid nothing for the work (had Audi warranty for regular service). Service manager indicated that this recall is to be conducted only by "Master Technicians" -- I guess you have to have a certain level of training and a minimum number of hours/days/years working on Audis. Also told that it's supposed to be a 20 hour job, based on Audi's estimate. With just a few master technicians and a glut of people getting the recall done, there was a bottleneck. Manager apologized for not communicating how long I would be without the car and offered up a full car detail. Who knows, could all be BS, but that's the story I got. Hearing of others trying to get the recall work done booking out to Dec/Jan.

Only been two days, but the car seems to drive as it did before the recall. No damage to my turbos, thankfully. Could possibly be slightly rough at idle. Tachometer needle doesn't fluctuate at all, but just a feeling. Will give it a few days to see if it dissipates.

What a ride you’ve been on! Based on the pic, this was not done by a master tech, or at least one that knows how to do this work; you don’t need to take the entire front end off to that extent to access the screen


Sent from my iPhone using Tapatalk

[rabbitdog]

What a ride you’ve been on! Based on the pic, this was not done by a master tech, or at least one that knows how to do this work; you don’t need to take the entire front end off to that extent to access the screen


Sent from my iPhone using Tapatalk

I just dropped off my RS7 at the dealership and I could see another RS7 currently being worked on.

The bumper was also taken off but work area is much more professional and tidy with covers over the front of the car and bumper on a stand.

I gave the printout of the parts I ordered with work manual instructions and helped highlight the ones I wanted them to change. SA said the techs are very reasonable and would do the part swaps if there are no issues.

Edit: SA said they will charge CAD$170 for the pcv and other part swaps.

[MattyMarkey]

I just dropped off my RS7 at the dealership and I could see another RS7 currently being worked on.

The bumper was also taken off but work area is much more professional and tidy with covers over the front of the car and bumper on a stand.

I gave the printout of the parts I ordered with work manual instructions and helped highlight the ones I wanted them to change. SA said the techs are very reasonable and would do the part swaps if there are no issues.

Bumper does come off and needs to go into service position, but in mpickworth's scenario, they literally took the entire front end off; headlights, crashbar, hx etc. That's an entire engine out procedure, Definitely not needed to get the job done

[P5stunna]

Had to take my car back this morning because something was vibrating like crazy. Turned out to be wheels weren’t torqued to spec and had gotten loose. Luckily it was just the wheel bolts and not something major

[Botbasher]

Had to take my car back this morning because something was vibrating like crazy. Turned out to be wheels weren’t torqued to spec and had gotten loose. Luckily it was just the wheel bolts and not something major

OK... wheel bolts loose... so just what WOULD you consider major?? [rolleyes]

Cheers!

KS

[THCarpenter]

finally got ahold of my tech/SA

October 14th.....not too bad lead time, and they said they would work with me on the parts I can deliver to install for the Oil and PCV

time to get hot.....then its time to break into the TD1 category

[goldenzrule]

Did I read that they will change the screen if you are tuned or not? My car got new turbos and the updated screen before I bought it, I believe in late 2017. If its free, I guess it would be good to get it done if they will work with a tuned car. I am not that worried about td1, my car has 92,000 miles on it, there is no warranty to worry about.

[DGr1FF]

2013 S6 Just got my car back from oil strainer recall. I went in planning to do "while your in there" maintenance on 079103542E Oil Separator $323.33, 079103175C Check valve $90.00, 03C919081 Oil Pressure Switch $38.40. My car was also misfiring, I thought this the best time to see if I can get my money's worth. While performing recall one part broke 4G0121081BT $36.00. Misfiring ended up being a spark plug. All 8 replaced for $200.00. I was charged for various shop supplies and those extra stealership goodies, but was charged NO LABOR. Total bill $821.26. Job took 8 days, and I feel like I made out like a bandit. I was their first for this recall.

[P5stunna]

OK... wheel bolts loose... so just what WOULD you consider major?? [rolleyes]

Cheers!

KS

To me something major would be a wheel coming off or a part being damaged due to the tech's negligence. I was just relieved it wasn't something that the shop would need to keep the car in order to fix.

[THCarpenter]

it is a SAFETY recall, so its required to be completed, no matter if you are flagged or not.

The recall is ONLY for the oil gasket filter.....nothing else. if you are flagged TD1, they can decline all other warranty items they could cover.....they are however BOUND to complete this regardless

[ichi d]

Should we flash back to stock before taking it in for the recall?

[P5stunna]

Should we flash back to stock before taking it in for the recall?

I did just for peace of mind; however, I don't really care if they flag me as I'm out of warranty anyway.

[goldenzrule]

I did just for peace of mind; however, I don't really care if they flag me as I'm out of warranty anyway.

That's how I feel as well. Besides, they will know if you were tuned anyway even if you flash back. So the car will be tagged no matter what you do.

[ANMS4]

Mines going in Oct 17th, going to do the PVC too. I'm at 86K probably about time :). They told me a week to complete it!!

[rabbitdog]

Mines going in Oct 17th, going to do the PVC too. I'm at 86K probably about time :). They told me a week to complete it!!

Would be good to know if they charge you for the labor on the PCV and "while your in there parts" like mine did.

I can say for me, the charge is reasonable for 1 hr of labor because it has to be unscrewed the PCV from the charge air intercooler with the gaskets ( I doubt is part of the recall work).

Also looking at the etka the PCV part 079103542(E) is revised on 01/01/2022 , so hopefully it will hold up better than the previous B and D versions.

[ANMS4]

Would be good to know if they charge you for the labor on the PCV and "while your in there parts" like mine did.

I can say for me, the charge is reasonable for 1 hr of labor because it has to be unscrewed the PCV from the charge air intercooler with the gaskets ( I doubt is part of the recall work).

Also looking at the etka the PCV part 079103542(E) is revised on 01/01/2022 , so hopefully it will hold up better than the previous B and D versions.

That all they better charge lol. I'll post the charge for us :)

[P5stunna]

It looks like the dealership may have reset the custom coding that I did with OBDELEVEN such as the vehicle height. I had lowered my car and now it looks like it is stock. Checking in obdeleven and the height settings are not what I had programmed in previously.

[16AudiS8+]

It's funny some of my coding was removed and some wasn't. Lap timer and roll down windows with remote gone. Massage Intensity, time, trunk close from door was all left fine.

[Audibellybutton]

It looks like the dealership may have reset the custom coding that I did with OBDELEVEN such as the vehicle height. I had lowered my car and now it looks like it is stock. Checking in obdeleven and the height settings are not what I had programmed in previously.

That’s hella funny lmao they said nah this stance too fire we can’t have him flexin like that

[rabbitdog]

Just went in to collect my car everything looked good and tidy till in turned on the car and got a light marker error so it’s back in the shop to see if they can resolve this quick, turns out it was a bulb that was on the way out loosing resistance but weird that decided to give way now. Anyway good timing.

Noticed my invoice has the magic words “I CERTIFY THAT THIS CAMPAIGN(S) HAS BEEN PERFORMED IN STRICT
ACCORDANCE WITH THE APPLICABLE AUDI REPAIR PROCEDURE(S).
SAGA CODE: 21H7”

Not sure if it shows up on your invoices.

Other thing to note is that for me there is a 2 year warranty on this work and that’s good because it’s about 7 months further than my pcv/turbo warranty was originally going to end.

[Prh]

It looks like the dealership may have reset the custom coding that I did with OBDELEVEN such as the vehicle height. I had lowered my car and now it looks like it is stock. Checking in obdeleven and the height settings are not what I had programmed in previously.

Sounds right. If they had to calibrate ACC they probably wiped all those settings. Good reminder for me to remove my H&R lowering module before going in.

[rabbitdog]

Sounds right. If they had to calibrate ACC they probably wiped all those settings. Good reminder for me to remove my H&R lowering module before going in.

Mine had ACC done and my lowering settings are still the same. They have also done it before for my wheel alignment.

[Alabama]

Also looking at the etka the PCV part 079103542(E) is revised on 01/01/2022 , so hopefully it will hold up better than the previous B and D versions.

I think the "E" revision has been around longer than just this calendar year.

[rabbitdog]

I think the "E" revision has been around longer than just this calendar year.

Could be a generic etka updated date on on newer parts.
Wondering if anyones PCV failed with a revision E though. Don’t want to have to worry about this or the oil screen in the future.

[Alabama]

Could be a generic etka updated date on on newer parts.
Wondering if anyones PCV failed with a revision E though. Don’t want to have to worry about this or the oil screen in the future.

Good point, but unlike with the oil screen, I don't recall anyone reporting the version letter when they had a PCV failure. Let's see if folk chime in.

[rabbitdog]

After scanning my codes I found this error :-

18605
Oil pressure Switch 3
P168C 00 [101]
Implausible Signal with during Engine Operation

The timing of it was somewhere after I was driving home from the dealership.

Cleared the code and hasn’t come back.
Anyone that has done the oil pressure switch replacement experience this?

Flashed DS1+SRMtcu in the evening and it gave me a fright when I started the engine it was like and old carburetor engine choking like it normally does but this time it died. Pressed the start button again then it started running and was fine after that with no codes.

[mcgough52]

For anyone in the Central Florida area, I must give props to Audi Tampa. I was able to book my appointment within 5 days. I dropped my car off last Monday for the recall. I was provided with a 2022 Q5 for a loaner vehicle free of charge. The repair took 3 days, and I picked up my 2014 S6 at 5:30pm on Wednesday of the same week. Couldn't have received better service or more transparency. I was also given a detailed description of the state of my turbos (excellent condition, no play, no damage at all) and a complete video walkaround inspection. As a side note, none of my coding was removed. All VCDS coding, including suspension height/lap timer was untouched and/or set back the way I had it. They told me my DS1 tune would likely be wiped, but when I picked it up, I was still Stage 1. If I didn't know better, it's almost like they never touched my car, except for a complimentary wash/vacuum.

[freshjive]

Should we flash back to stock before taking it in for the recall?
No point as we'll still know if it was tuned at some point. Unless you have the PCV whistle or hard starting turbo issues theres no reason to run a ECM check when the recall is performed.

[freshjive]

My Audi Dealer took 20 days. Dropped off 8th Aug. This was two days before pick up.

https://cimg4.ibsrv.net/gimg/www.audiworld.com-vbulletin/1280x958/0012b6b4_5561_407b_904d_8950d957417b_6c32dd020a03a 2079f2c052e9e96218f3586cacb.jpeg

Lmao wow that is impressive. That takes a certain kind of special. Theres no reason why it should have taken a week even at a snails pace.

[MattyMarkey]

After scanning my codes I found this error :-

18605
Oil pressure Switch 3
P168C 00 [101]
Implausible Signal with during Engine Operation

The timing of it was somewhere after I was driving home from the dealership.

Cleared the code and hasn’t come back.
Anyone that has done the oil pressure switch replacement experience this?

Flashed DS1+SRMtcu in the evening and it gave me a fright when I started the engine it was like and old carburetor engine choking like it normally does but this time it died. Pressed the start button again then it started running and was fine after that with no codes.

Haven’t had an issue (knock on wood) with mine after replacement.

Not the greatest sign… Has it come back after a few driving cycles?


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[rabbitdog]

Haven’t had an issue (knock on wood) with mine after replacement.

Not the greatest sign… Has it come back after a few driving cycles?


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Everything has been good since then car running smooth as usual, no signs of issues.
I have to test the oil cap suction thing related to the pcv again to see if it’s still there. They say it’s normal to have it.

It’s more responsive in Sport mode than before I would say.

Had to reset the service and oil change myself though they didn’t reset it.

Have to say the guys at my dealership are really quick and experienced on the performance models , my was done within 2 days. Majority of the first day it was sitting in the parking lot.

[ichi d]

I'm going to take mines in when I'm due for oil change.

[kgruen2]

Sent in my reimbursement request recently per the recall notice. Audi denied the request under extended warranty. We'll see if they pay me back per the recall.

[digdah]

I'm in the same boat. As a matter of fact I didn't even hear back from them the first time around.

[snohman]

My paperwork detailing the work done by my local shop - complete with all part numbers - was received by Audi a week ago. Still in review process which i don't expect to hear back until closer to end of month. The AoA person I spoke to noted that having the part numbers used, photos, etc. would be more helpful and wished me luck hah.

[Prh]

For anyone in the Central Florida area, I must give props to Audi Tampa. I was able to book my appointment within 5 days. I dropped my car off last Monday for the recall. I was provided with a 2022 Q5 for a loaner vehicle free of charge. The repair took 3 days, and I picked up my 2014 S6 at 5:30pm on Wednesday of the same week. Couldn't have received better service or more transparency. I was also given a detailed description of the state of my turbos (excellent condition, no play, no damage at all) and a complete video walkaround inspection. As a side note, none of my coding was removed. All VCDS coding, including suspension height/lap timer was untouched and/or set back the way I had it. They told me my DS1 tune would likely be wiped, but when I picked it up, I was still Stage 1. If I didn't know better, it's almost like they never touched my car, except for a complimentary wash/vacuum.

Mine goes in Monday. This is good to know. I'm already TD1 and out of warranty. My plan is to leave my APR Stage 2 ECU+TCU on along with the H&R lowering module. I'll record/save my VCDS and AAS codings just in case they get removed. Hopefully no issues when they do the ACC recalibration.

Can only hope my experience is as good as yours.

[Blackcoog]

Had my recall done at Audi Minneapolis a few days ago. I asked for the PCV and Check valve to be replaced. Quote/final cost was about $500 for parts and $340 for labor and misc (1.25 hours of labor). I felt like the labor was a bit much but it was still worth the piece of mind to me. I dropped it off at 8am in the morning and was able to pick it up around 2pm the next day. The master technician sent me a video walk through showing the old parts. No build up issues on the old screen. Turbos were in great shape without any shaft play. I had reverted my DS1 tune back to stock before dropping it off. Engine bay stinks a little bit like coolant which I'm sure will eventually burn off. Car seems to drive normal.

One interesting note is that the dealer would not provide a loaner (when scheduling online) for a recall. The option only shows up if you are doing some sort of service. Since I was doing the PCV and check valve I was able to get a loaner. They gave me a 2022 Q5.

[MCP]

Had my recall done at Audi Minneapolis a few days ago. I asked for the PCV and Check valve to be replaced. Quote/final cost was about $500 for parts and $340 for labor and misc (1.25 hours of labor). I felt like the labor was a bit much but it was still worth the piece of mind to me. I dropped it off at 8am in the morning and was able to pick it up around 2pm the next day. The master technician sent me a video walk through showing the old parts. No build up issues on the old screen. Turbos were in great shape without any shaft play. I had reverted my DS1 tune back to stock before dropping it off. Engine bay stinks a little bit like coolant which I'm sure will eventually burn off. Car seems to drive normal.

One interesting note is that the dealer would not provide a loaner (when scheduling online) for a recall. The option only shows up if you are doing some sort of service. Since I was doing the PCV and check valve I was able to get a loaner. They gave me a 2022 Q5.

Did you have to ask for the video or was that provided as courtesy?


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[clarkch1]

I did quite a bit of research before having this recall performed. I have a 2016 S6 that has a APR stage 1 CPU and Transmission tune. I realize Audi may have flagged my car TD1, but the dealership I used was nothing short of perfection. They did not question the tune, were reliable, thorough, and communicated everything I asked. I feel like it would help a lot of you to get a complete picture of what was done along with a couple of pictures including what was removed during the recall and what parts I went in with new. If you are in the Houston area, I highly recommend having this and all of your service done at Audi North Houston (Sewell). I have never bought a new car from them, but I will try when it is time again.

[Akakios]

Sewell is a good name and one I used for my Lexus needs back when I was building two Jay Zs'.

[adamchahl]

- 079919081D - Oil Pressure Switch 01/01/2022
- 079115243C - Control Valve Revised 01/01/2022 (unfortunately i couldn't order this in time)
- 079103175C - Non-return Valve revised 01/01/2022


Thank you so much for doing this. Just called my SA to add these. Booked in next month.

[svt_z06]

Dropped my RS7 off Tuesday morning. Was done Wednesday late afternoon.

I kept the oil separator and check valve upon request.

Here is a pic of my screen after 60K miles. Master tech said it wasn't clogged. Inspected turbos and said they were in perfect shape.

281629

[09S5]

I did quite a bit of research before having this recall performed. I have a 2016 S6 that has a APR stage 1 CPU and Transmission tune. I realize Audi may have flagged my car TD1, but the dealership I used was nothing short of perfection. They did not question the tune, were reliable, thorough, and communicated everything I asked. I feel like it would help a lot of you to get a complete picture of what was done along with a couple of pictures including what was removed during the recall and what parts I went in with new. If you are in the Houston area, I highly recommend having this and all of your service done at Audi North Houston (Sewell). I have never bought a new car from them, but I will try when it is time again.Thanks..

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[freshjive]

The videos are a courtesy as per Audi now. Pretty much every manufacturer is moving in this direction.

[freshjive]

Had to reset the service and oil change myself though they didn’t reset it.

In the recall there isn't any mention of resetting the service reminder. If you were getting the recall done with a service at the same time or you specifically requested, it won't be reset.

[Botbasher]

In the recall there isn't any mention of resetting the service reminder. If you were getting the recall done with a service at the same time or you specifically requested, it won't be reset.

They reset mine. No request, but there was a specific mention of changing the oil by the SA (I already knew they would), so maybe he made a note for it.

Seems that there are MANY levels of Customer Service related to this recall and dealerships. Some good... some bad... awful. I got handed a loaner (unrequested) but they left hardware loose and hoses leaking 4 days later. Others have gotten theirs back in a bit more than a day, with no loaner and no issues. Some got really lucky and had what most would consider the perfect Audi experience while another had to hunt down his car and found it totally dismantled past any reasonable expectation for the work involved.

I understand the human aspect to service, but they are all trained the same way, told to turn the same bolts and read the same procedure, so you would think that there would be at least some level of consistency. It should go as an unwritten rule that if you change the oil, reset the reminder... I would!

It's not that hard to go above and beyond the expectation of just replacing parts, especially when it's related to a safety recall that had already given the platform a black eye!

The most consistent thing in life is it's inconsistency!

Cheers,

KS

[MCP]

Took mine in so I’ll chime in with my own experience. Dealership was Audi Birmingham in Michigan, and off the bat when I tried to get the aforementioned parts that people recommended to get replaced while they are in there they basically ignored my request.

I also mentioned that the PCV is not functioning properly as there is definitely a whistling sound and Dyson vacuum like suction when trying to take off the oil cap at idle. They said they would look into it, but ended up not doing anything as they mentioned you need the CEL code for it (I erased it prior to get rid of another rear O2 code so that’s fair.)

A couple of things that did irk me though is that around 10+ miles (I always have the mile meter going) were put on the car with what must’ve been only WOT driving. I say this because I took the car in with a quarter tank and a 100 mile range and when I got it back the fuel light was on and the range read 45 miles in a matter of being driven 10-15 miles. Taking the car out and doing WOT runs wouldn’t have bothered me too much, but with a bad PCV it’s a very different story.

One other thing that isn’t too big a deal, but just shouldn’t happen at a dealership is that the plastic piece right under where you press the lever and lift the hood was not even put in…they kind of just threw it on.

Overall 4/10 experience. The only factor that was somewhat positive is that they called me an Uber to work when I asked if they offer a shuttle service, and it looks like they also washed the car.

Oh also, forgot to add that there was no mention of a video of the work performed on the car what so ever.


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[aaronsananikone]

Can anyone confirm that this recall needs to be done at an Audi Dealership? I have some other stuff I need to take care of at an Indy shop (front CV Axles*), and would prefer for them to just take care of all of it at once vs transferring the car to multiple shops...

[MattyMarkey]

Can anyone confirm that this recall needs to be done at an Audi Dealership? I have some other stuff I need to take care of at an Indy shop (front CV Axles*), and would prefer for them to just take care of all of it at once vs transferring the car to multiple shops...

Confirmed: only done at a dealership, if you want this free of charge

[Blackcoog]

Did you have to ask for the video or was that provided as courtesy?


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Minneapolis and St. Paul Audi dealers provides videos as a courtesy for any work and have for a few years now as far as I know. The video did show the old parts that were removed and a close up of the screen noting that it was not clogged. I had to ask for feedback on the turbo which they provided after.

[09S5]

Picked up my car today from the dealership for the safety recall.
Get home pop the engine and smell coolant.
Pop out the flashlight and I'm like this don't look right.

I'm leaking after the recall

wtf...


I can see a few orange seal/ gasket on this engine. No codes.

I need a Beer..


Goes back to the dealership tomorrow.
https://uploads.tapatalk-cdn.com/20220913/5a208100bce158eac79cf49bdb0862ba.jpghttps://uploads.tapatalk-cdn.com/20220913/4528f28049fc1d2d37f18d2b1125de89.jpghttps://uploads.tapatalk-cdn.com/20220913/aa49e7bbb6b7ee757db8b8656e0099dc.jpghttps://uploads.tapatalk-cdn.com/20220913/01518ae7cae4ae88003f11c178a3c577.jpghttps://uploads.tapatalk-cdn.com/20220913/dea7bfeed5491583e9ee5a914f9bff25.jpg

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[09S5]

They had my car for 7 days. Smh..

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[Botbasher]

I can see a few orange seal/ gasket on this engine. No codes.


Looks exactly like mine. Nothing wrong here.

The face of the air conductor is not always flat. The fasteners pull it tight at their location but the center might be a bit arched. The gasket which sits in a channel seal the opening.

Have it looked at to give you confidence in their work, but that looks like several that I have seen including my own.

As for the coolant, I would check your Hx connections. Those are a well know source of weeping. Not enough to see a leak, but enough to smell. I've seen several complaint of that solved after using real zebra clamps (not the spring type). I also think that they get some down in the valley and it takes a while to burn off.

Let us know what they tell you about the seal!

Cheers,

KS

[Prh]

Mine goes in Monday. This is good to know. I'm already TD1 and out of warranty. My plan is to leave my APR Stage 2 ECU+TCU on along with the H&R lowering module. I'll record/save my VCDS and AAS codings just in case they get removed. Hopefully no issues when they do the ACC recalibration.

Can only hope my experience is as good as yours.


Mine goes in Monday. This is good to know. I'm already TD1 and out of warranty. My plan is to leave my APR Stage 2 ECU+TCU on along with the H&R lowering module. I'll record/save my VCDS and AAS codings just in case they get removed. Hopefully no issues when they do the ACC recalibration.

Can only hope my experience is as good as yours.

Dropped my off yesterday at 7 AM. Dealer got me a Lyft ride home. SA told me they should be able to do in 1 1/2 days. Picked up today at 6 PM, they arranged Lyft to get me.

BTW - I washed the car and cleaned engine bay before taking in and saw no signs of spilled coolant or other mess. My APR Stage 2 tune was intact.**All my Vagcom settings were intact. Stance was the same. Can't ask for a better outcome.

Car drives like a precision machine with plenty of power.

My invoice for comparison.

https://uploads.tapatalk-cdn.com/20220913/e60efe67ebba98497f44035cca842e73.jpg


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[Prh]

https://uploads.tapatalk-cdn.com/20220913/f4ca3a052314b637dc35d7f8f419f198.jpg
Last post was missing page 1 of invoice w parts.


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[freshjive]

On every 4.0T you will be able to see the orange gasket. If you have no faults codes indicating a lean condition/vacuum leak, proceed past GO.

[09S5]

Thanks for the input car is back at the dealership lost about 1/2qt. of coolant somewhere.

I checked my s7 and no visibility of orange gasket.

I'm leaking in the area of the blue circle.

[RAF_S7]

The hard plastic coolant lines from the reservoir are a known failure point as they become brittle and can weep coolant.

I’d also be looking there [wrench]

[Botbasher]

The hard plastic coolant lines from the reservoir are a known failure point as they become brittle and can weep coolant.

I’d also be looking there [wrench]

I played hell finding my eventual leak(s). I had the Hx fittings leak, a damaged o-ring on the tank fittings, cracked coolant return fitting from the radiator and eventually found a hairline crack in the tank on the hidden back side! Kept pissing coolant every time I stopped the car.

Had to "loaner" the pressure tool to find them all!

Would think that 1/2qt loss in such a short time would leave a pretty obvious trail/signs of it's source!

Hopefully it's not the o-rings at the turbo coolant return leaking into the valley. That's messy and that's them undoing the whole thing again!

Good luck with it!

KS

[09S5]

Well KS, it should be a nice trail in there somewhere like you said..
This is going on on.
They still haven't touched my S7 yet.




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[Alabama]

Can anyone confirm that this recall needs to be done at an Audi Dealership?

I believe only a dealer may close out the "open recall" status of the car with the NHTSA. Might be a factor if you ever sell the car.

[Botbasher]

... A couple of things that did irk me though is that around 10+ miles (I always have the mile meter going) were put on the car with what must’ve been only WOT driving. I say this because I took the car in with a quarter tank and a 100 mile range and when I got it back the fuel light was on and the range read 45 miles in a matter of being driven 10-15 miles. Taking the car out and doing WOT runs ...

Remember MCP... they would have let it idle for a while for warm up after the service (coolant fills and AC checks at MIN.) and likely while doing all the other checks (depending on your installed systems). They did 20+ miles on my first visit and another 15 or so on the second. I watched the dash cam footage and it was responsible driving with a hint of "Italian tune up"!

I get the mileage range check, but our "bar graph" fuel meter isn't the greatest. I've filled up less than a full tank and within a few miles one bar is gone. I think each bar is 12% but I'm still working that out. Who knows where it was in your "12%" LED (maybe 12... possibly 1??) when you dropped it off?

I think the video/pics thing is a select few dealers as mine didn't do anything like that. I'd never heard of dealers doing that till mentioned here, but this is the first time to visit a dealer in 30+ years other than for parts!

I did the same thing clearing the codes, but left the O2 sensor active in hopes of getting them to cover it but sadly my car wasn't covered. I suggest you find out if your car is covered and then drive it till it pukes a PCV code and then have them redo all the work again under warranty!! Sweet revenge! [cool] but this time you know what to harass them about and to check before you even leave the lot!

Not trying to excuse them for the other things like dismissing your request for the PCV and leaving things like the loose panel (mine had loose TB screws and was missing hardware in various places!). They shouldn't care about the extra work as it's just a added bonus for them since it's double dipping with the recall labor rates. Maybe they did flog it... and in that case, there is nothing to do but find a more reputable dealer or indy for any future needed services.

Cheers,

KS

[quattroism25]

Has anyone done poured an engine flush in the oil, let it idle for the amount of time and then handed over the keys? Wondering if worth it since screen will get replaced as well as an oil change.

I was thinking about doing this as I drop off the car. It's due for an oil change anyway. I just don't trust the dealership to not run the car and just do the work immediately.

[simonaitch]

Mine took a day and a half, they damaged the front grill, so new one on order.

Not noticed a loss of power BUT have lost that start up growl that accompanies the needle sweep. The wife noticed it immediately.

Any reason ??

[MattyMarkey]

Mine took a day and a half, they damaged the front grill, so new one on order.

Not noticed a loss of power BUT have lost that start up growl that accompanies the needle sweep. The wife noticed it immediately.

Any reason ??

Which car do you have?

If you previously enabled the needle sweep via VAG, they likely reset your settings back to factory


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[msandhu413]

Dropped off my vehicle on 9/2. They said it will be week or so but it has been there for almost 3 weeks. Also getting the PCV and the valve replaced at the same time.

[ddaarr]

Dropped off my 2014 S6 with 83k miles to Palo Alto Audi for the recall. I was due for an oil change so the recall saved me that charge of $240ish. Glad I reserved a loaner car. Service adviser stated a 2 day job, possible Friday or Monday to be completed. Also vacuum and wash is always a nice touch. Loaner was an A5 base. I was hoping for S-Line, but glad to have a courtesy car.

[digdah]

Dropped off my 2014 S6 with 83k miles to Palo Alto Audi for the recall. I was due for an oil change so the recall saved me that charge of $240ish. Glad I reserved a loaner car. Service adviser stated a 2 day job, possible Friday or Monday to be completed. Also vacuum and wash is always a nice touch. Loaner was an A5 base. I was hoping for S-Line, but glad to have a courtesy car.

You let them wash your car!? Brave, brave brave.

[simonaitch]

Which car do you have?

If you previously enabled the needle sweep via VAG, they likely reset your settings back to factory


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2014 RS 7. Needle sweep still happening but that start up growl has disappeared.

[ddaarr]

Dropped off my 2014 S6 with 83k miles to Palo Alto Audi for the recall. I was due for an oil change so the recall saved me that charge of $240ish. Glad I reserved a loaner car. Service adviser stated a 2 day job, possible Friday or Monday to be completed. Also vacuum and wash is always a nice touch. Loaner was an A5 base. I was hoping for S-Line, but glad to have a courtesy car.Service advisor reports that the turbo oil return line seals are leaking and quoted $600. Is there additional labor to get to the seals since they replacing the screens?

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[MattyMarkey]

Service advisor reports that the turbo oil return line seals are leaking and quoted $600. Is there additional labor to get to the seals since they replacing the screens?

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They should have clear access because of the recall work, but the only additional labor I could see would be the uninstall/install of the line(s) - highly doubt there is a book value for just that, but $600 seems steep… the part is under $100


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[MattyMarkey]

2014 RS 7. Needle sweep still happening but that start up growl has disappeared.

Check on start-up if your valves are open or closed. Seems like the only thing that would make some sort of change


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[simonaitch]

Check on start-up if your valves are open or closed. Seems like the only thing that would make some sort of change


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Will do. thank you.

[Botbasher]

Service advisor reports that the turbo oil return line seals are leaking and quoted $600. Is there additional labor to get to the seals since they replacing the screens?

There are seals for the Turbo Oil Returns but it's the hoses they are likely calling bad. They are no pressure drains from the underside of the turbo to the valley cover. Both ends are clamped... I know because I forgot one and had to tear it all apart the first time I did the screen! The seals are at the cartridge side of it and it would be one or the other. That both went bad sounds fishy!

They are on the negative side, so under slight negative pressure, so a leak from a seal sounds odd.

Two big black lines making a Y, right in the middle.

Maybe you need the hose... but a seal and a hose are very different things.

I'd confirm what they are talking about and likely pass at that price! The job can be done just pulling the turbo inlets if you have small hands and are patient! Again... I know because I did it myself... without small hands and cursing all the way!

Cheers,

KS

https://cimg9.ibsrv.net/gimg/www.audiworld.com-vbulletin/1297x975/20191116_115453_44b046f6f2a2f645d133919e95676ffac9 5bea31.jpg

[Botbasher]

They should have clear access because of the recall work, but the only additional labor I could see would be the uninstall/install of the line(s) - highly doubt there is a book value for just that, but $600 seems steep… the part is under $100


Way too steep. They have to remove them anyway as they need to pull the plate they are attached to, so if the hoses are leaking the only labor would be to the parts counter.

If the seal is leaking, it's a torx, a pic and 3 minutes each. Again, way too steep.

Starting to see a trend with the "extra" work padding.

Cheers,

KS

[MattyMarkey]

Way too steep. They have to remove them anyway as they need to pull the plate they are attached to, so if the hoses are leaking the only labor would be to the parts counter.

If the seal is leaking, it's a torx, a pic and 3 minutes each. Again, way too steep.

Starting to see a trend with the "extra" work padding.

Cheers,

KS

Turbo top-side doesn’t come off, but you’re right, bottom plate does. Either way it’s steep. For a little test, you could just ask them to replace the o-ring (<$7 part), since that’s likely all that’s failing.

I barely go to the dealer, but they have been good to me when I do. Not cool to see others getting taken for a ride… but also not really surprised.


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[Prh]

Was heading out of town for a business road trip. Stopped off at Costco to fill up. While at it, checked the oil level in MMI. It had a message "reduce oil level". Looks like dealer overfilled the oil during the recall. Went back home and extracted about 1/2 quart from the tube that doesn't have a dipstick. Ran engine, stopped, waited and then checked again with MMI and it was good.

[Botbasher]

Was heading out of town for a business road trip. Stopped off at Costco to fill up. While at it, checked the oil level in MMI. It had a message "reduce oil level". Looks like dealer overfilled the oil during the recall. Went back home and extracted about 1/2 quart from the tube that doesn't have a dipstick. Ran engine, stopped, waited and then checked again with MMI and it was good.It's almost like they are trying to kill our cars!?!?! So they obviously did not check the car very well after completing the repairs or they would have been greeted by the warning!

How hard is it to fill it with the proper qty? A qty they should know full well since they are the "trained" experts!!! What do they do when we're not looking... or worse, to someone that doesn't know better??

If things like this don't make you reconsider taking your car to a dealer for even the simplest things, nothing will!

Cheers,

KS

[freshjive]

Was heading out of town for a business road trip. Stopped off at Costco to fill up. While at it, checked the oil level in MMI. It had a message "reduce oil level". Looks like dealer overfilled the oil during the recall. Went back home and extracted about 1/2 quart from the tube that doesn't have a dipstick. Ran engine, stopped, waited and then checked again with MMI and it was good.
Did you ever check the oil level just after the recall was performed? Theres a few things that can cause the reduce oil level warning to appear. There could be having fuel leaking into the crankcase from the HPFP's or a stuck fuel injector. Id keep an eye on it to see if that warning shows up again. Even frequent short trips can cause that warning to appear, more common in the winter months if the oil temp never reaches past 60C.

[R.Burgundy]

2017 S6 with 54K miles. I'm getting overwhelmed by info here. What should I have replaced when I bring it in for the recall? I'm seeing PCV and AOS. Not sure what I should be asking for. Thanks

[MattyMarkey]

2017 S6 with 54K miles. I'm getting overwhelmed by info here. What should I have replaced when I bring it in for the recall? I'm seeing PCV and AOS. Not sure what I should be asking for. Thanks

Post #295 for PCV p/n. Post #264 for additional parts.


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[quattroism25]

Dropped my car off and got a quote for the PCV valve and check valve. $600 in parts and $800 in labor. I laughed and declined. If the pcv goes bad later I'll just do it my self. They also quoted $900 to change spark plugs 🤣🤣🤣 Fucking ripoffs.

[R.Burgundy]

Post #295 for PCV p/n. Post #264 for additional parts.


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Thanks

[RS5ish]

Dropped mine this morning for recall work and asked them to check the pcv also, you could vacuum the interior with the vacuum from the oil fill cap....

[ddaarr]

Recall completed at Audi Palo Alto. I waited a few days to make sure the car drives fine and no leaks or visible gaskets poking out. Much appreciation to those that contributed to my question about leaking turbo return seals. I rationalized since I was due for an oil change anyway, I saved that cost since it was part of the recall. I gave in to the seal repair as well instead of having another shop open up the car and put it back together to save $120.

Anyone want to guess the labor rate/ hr?

[MattyMarkey]

Recall completed at Audi Palo Alto. I waited a few days to make sure the car drives fine and no leaks or visible gaskets poking out. Much appreciation to those that contributed to my question about leaking turbo return seals. I rationalized since I was due for an oil change anyway, I saved that cost since it was part of the recall. I gave in to the seal repair as well instead of having another shop open up the car and put it back together to save $120.

Anyone want to guess the labor rate/ hr?

$175/hr


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[rabbitdog]

Dropped mine this morning for recall work and asked them to check the pcv also, you could vacuum the interior with the vacuum from the oil fill cap....

This is apparently “normal” said the Audi techs. After I replaced my PCV it still sucks air from the oil cap. So I guess should only worry if you have the whistling sound and the code.

[RS5ish]

They called back and the PVC is fine but said water pump needs replaced at $2400. They quoted me a "heavily" discounted price of $425 to replace pvc while they were in there.

I've never added a drop of coolant to it or seen or smelled anything from it. I declined the work and I'll check it myself. Pump, thermostat and switching valve are under $800 from the dealer and it looks like it's the same as it was on my S5's 4.2 which took 2hrs to do. Installing a mercracing HX this weekend so I'll check the pump while in there.

[Antique-ace]

I had to wait almost 6 weeks to get an appointment to have the oil strainer recall work performed on my 2014 S7 and I was finally able to bring my car into Audi Louisville on the morning of 9/27. Fast-forward to today (10/5) the SA tells me my car is still sitting there and no work at all has been done on it. The SA can't even give me an estimate of when the service work may actually be completed and told me to try calling back next week to see if he can give me an update. The SA blamed the delay on COVID and a lack of service techs, but this is just unacceptable to me.

[MattyMarkey]

I had to wait almost 6 weeks to get an appointment to have the oil strainer recall work performed on my 2014 S7 and I was finally able to bring my car into Audi Louisville on the morning of 9/27. Fast-forward to today (10/5) the SA tells me my car is still sitting there and no work at all has been done on it. The SA can't even give me an estimate of when the service work may actually be completed and told me to try calling back next week to see if he can give me an update. The SA blamed the delay on COVID and a lack of service techs, but this is just unacceptable to me.

Sounds like they don’t have a master tech trained on the recall; Audi mandates certain techs need to perform certain work orders/repairs. Or at least that’s what it sounds like to me, if that’s what the SA is saying

Def still unacceptable. Hopefully they gave you a good loaner!


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[Antique-ace]

Sounds like they don’t have a master tech trained on the recall; Audi mandates certain techs need to perform certain work orders/repairs. Or at least that’s what it sounds like to me, if that’s what the SA is saying

Def still unacceptable. Hopefully they gave you a good loaner!



I didn't request a loaner (don't need one). What I can't understand is what's the purpose of making a "service appointment" in the first place if they are not even prepared to do the work on the car? So now my car is still sitting there and the SA can't even give me an estimate of when they will get to working on it. Why not just let me take the car back home and call me to bring it back in when they are (finally) ready to actually work on it? This experience has me questioning if I really want to keep my S7 or just sell it and go in another direction. I've owned over 30 cars in the last 44 years (including two S5 and several MBs and BMWs) and I don't recall ever having a service experience like this.

[xdrums05]

So my 2016 RS7 goes under the knife tomorrow and I'm nervous. I thought I'd be looking like months out, and Audi Exchange St. Charles were able to get me in almost immediately (1 week). I don't know what the ETA is, but I figure since I'm getting a loaner, it shouldn't take forever. I just want it done right. After reading this thread I'm not getting my hopes up of any "while we're in there" courtesy work happening.

I'll report back my findings for any of you Chicago-area 4.0TT's.

[ddaarr]

$175/hr


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The indy shop I had work done in the past is around that rate. The dealership rate started with the number 3....ouch

[MattyMarkey]

I didn't request a loaner (don't need one). What I can't understand is what's the purpose of making a "service appointment" in the first place if they are not even prepared to do the work on the car? So now my car is still sitting there and the SA can't even give me an estimate of when they will get to working on it. Why not just let me take the car back home and call me to bring it back in when they are (finally) ready to actually work on it? This experience has me questioning if I really want to keep my S7 or just sell it and go in another direction. I've owned over 30 cars in the last 44 years (including two S5 and several MBs and BMWs) and I don't recall ever having a service experience like this.

Probably too sides to the coin here. If they told you we can't do the repair, but we don't know when we can set up the appt., go ahead and take the car back... you also likely wouldn't leave with a positive vibe. What does it matter if it's waiting at the dealer or your home at this point, especially since you don't need a loaner? What it would make me weary of, is their ability to actually do the repair correctly... I would immediately try calling another dealership, if you have one near you. I would also be asking them a ton of questions about the tech that is doing the work, when available.

If this experience is making you want to sell, than sounds like you don't really have a love for the car, or are just ready for a change anyway

[Yeoman]

I didn't request a loaner (don't need one). What I can't understand is what's the purpose of making a "service appointment" in the first place if they are not even prepared to do the work on the car? So now my car is still sitting there and the SA can't even give me an estimate of when they will get to working on it. Why not just let me take the car back home and call me to bring it back in when they are (finally) ready to actually work on it? This experience has me questioning if I really want to keep my S7 or just sell it and go in another direction. I've owned over 30 cars in the last 44 years (including two S5 and several MBs and BMWs) and I don't recall ever having a service experience like this.

I don't blame you - what shitty customer service. A simple call ahead of your appointment letting you know of the situation and to not bring in your car is all that was needed. Not all dealers are created equal, so I'd give another n the area a shot, and look up ratings online before doing so. Businesses still using the covid excuse for poor customer service is a red flag to begin with..

[RS5ish]

Well. Got the car back yesterday with a code P00C00 for turbocharger bypass valve B in less than 3 miles. On my way to take it back this morning I get an ACC and Audi Brake Gaurd not available warning on the dash. Said the ACC and code were from the bypass valve not being plugged in fully. Seems good now but it makes me wonder when little stuff like that gets missed.

Can the bypass fault cause the ACC to fault?

[Botbasher]

Well. Got the car back yesterday with a code P00C00 for turbocharger bypass valve B in less than 3 miles. On my way to take it back this morning I get an ACC and Audi Brake Gaurd not available warning on the dash. Said the ACC and code were from the bypass valve not being plugged in fully. Seems good now but it makes me wonder when little stuff like that gets missed.

Can the bypass fault cause the ACC to fault?Yep... can't control the turbos... won't let the ACC function. Lot's of interconnected systems in the Audi cars! In my A5, the MAF sensor disconnected gives me TMPS, Parking Brake, ESC and Multiple engine faults. Parking Brake & TPMS for a disconnected MAF? You figure that out, let me know!

Cheers,

KS

[RS5ish]

Took them about an hour an hour to get it sorted but 400 miles later it's just fine and not a drop of coolant loss....

[quattroism25]

Less than 100 miles later check engine came on for intake code. Car is now back with the dealer so they can figure out the boost leak[headbang] At least this Q8 loaner is nicely equipped.

[simonaitch]

Had mine in beginning September. This weekend ACC and Brake guard intermittently not functioning. Good for 20 mins then off for 20 mins. Back into the dealers on Thursday.

[agentsmith988]

Just got mine back from Audi Lehi and everything looks good so far. They charged me $215 to swap the additional parts while everything was off. Here's what I paid for the parts through Audi SLC:

079103542E - Air oil Separator/PCV $261.90
079919081D - Oil Pressure Switch $8.69
079115243C - Control Valve $49.95
079103175C - Non-return Valve $72.90

[quattroism25]

Just got mine back from Audi Lehi and everything looks good so far. They charged me $215 to swap the additional parts while everything was off. Here's what I paid for the parts through Audi SLC:

079103542E - Air oil Separator/PCV $261.90
079919081D - Oil Pressure Switch $8.69
079115243C - Control Valve $49.95
079103175C - Non-return Valve $72.90

I should've went to Lehi. Audi SLC wanted $1400 in parts and labor to change those items [mad]

[agentsmith988]

I should've went to Lehi. Audi SLC wanted $1400 in parts and labor to change those items [mad]

Ouch! If you order everything on parts.audiusa.com for pick-up at Audi SLC they give you a pretty decent discount. And when I dropped my car off at Audi Lehi I left them a printed out copy of the receipts from post #319 (https://www.audizine.com/forum/showthread.php/952315-We-finally-got-the-recall!!?p=14819370&viewfull=1#post14819370) hoping that they would match the labor prices. Looks like it worked!

[BigDad]

Audi Creve Coeur, dropped off at 730am and done by 4pm. Oil screen, PCV, balance, alignment, brand new SQ5 loaner for the day. No complaints. $355.99 for PCV and they charged me .5hr labor for install. Yolo

[BigDad]

Audi Creve Coeur, dropped off at 730am and done by 4pm. Oil screen, PCV, balance, alignment, brand new SQ5 loaner for the day. No complaints. $355.99 for PCV and they charged me .5hr labor for install. Yolo

Plaza Audi*

[MattyMarkey]

Audi Creve Coeur, dropped off at 730am and done by 4pm. Oil screen, PCV, balance, alignment, brand new SQ5 loaner for the day. No complaints. $355.99 for PCV and they charged me .5hr labor for install. Yolo

It’s a beautiful thing when a dealer knows what they are doing


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[phaphaphooey]

So my dealer has had my car for a little over a month now. They claim they are "backed up." I think that is putting it mildly.

[Prh]

Did you ever check the oil level just after the recall was performed? Theres a few things that can cause the reduce oil level warning to appear. There could be having fuel leaking into the crankcase from the HPFP's or a stuck fuel injector. Id keep an eye on it to see if that warning shows up again. Even frequent short trips can cause that warning to appear, more common in the winter months if the oil temp never reaches past 60C.

I do check my oil on a regular basis and have never seen the reduce oil level. Instead I see the oil level drop over time and I top off as needed. I'll keep an eye on it.

[Botbasher]

So my dealer has had my car for a little over a month now. They claim they are "backed up." I think that is putting it mildly.

Get the Service Manager involved... then call AoA. You booked a date and they are not honoring it.

Good Luck!!

KS

[phaphaphooey]

Get the Service Manager involved... then call AoA. You booked a date and they are not honoring it.

Good Luck!!

KS

Just found out there are 9 other cars in for the oil screen recall in front of me. Absurd. On the upside, I have put close to 3k miles on a brand new Q5 loaners. It isn't an RS7 but not too shabby either.

[MattyMarkey]

Just found out there are 9 other cars in for the oil screen recall in front of me. Absurd. On the upside, I have put close to 3k miles on a brand new Q5 loaners. It isn't an RS7 but not too shabby either.

Glad they are taking care of you with a loaner at least!

[Botbasher]

On the upside, I have put close to 3k miles on a brand new Q5 loaners.

Just remember... Drive it like they loaned it!!

Cheers,

KS

[simonaitch]

Had mine in beginning September. This weekend ACC and Brake guard intermittently not functioning. Good for 20 mins then off for 20 mins. Back into the dealers on Thursday.

Low battery apparently.

[xdrums05]

I wanted to wait a bit to make sure the car didn't blow up after I posted a review, and since sufficient time has passed, I'll say I had a pretty good experience.

I dropped the car off on a Thursday morning and had it back early afternoon the next day. I got a 2022 Q5 loaner and good lord, did it suck -- wish they'd sprung for the navigation subscription...kind of a bad look for the brand. Jealous of you boys with the Q8's and SQ5's -- wish I had an opportunity to try something new.

My multipoint inspection was basically nothing, they just said my brakes and tires were fine, and they didn't try to suggestive sell anything. It seemed like they really didn't want anything to do with the car apart from completing the recall and rolling me out the door. When I picked up, I asked if the tech could let me know how things looked inside and if he had any feedback about the motor, and I didn't really get any response other than "it looked fine."

That said, having seen what some of you have gone through, I guess I'm alright with this outcome. I wish I would have been offered the opportunity to have some "while we're in there" work done, but I have a 100k mile Carmax warranty so I guess it's whatever. I'll probably continue using them moving forward.

Godspeed and good luck to the rest of you, and keep the trip reports coming!

[abarli65]

Got the result today. Audi denied my claim due to "tuned" status. I wrote them a friendly reply that the failures of the PVC valve and turbos were not due to the car being tuned, but were due to design flaws. Will see if they bother to reply.

I am still in the process of awaiting a check from Audi for the total amount that I paid to a certified shop to replace my turbos and updated screen. 2013 S6 turbos failure at 60K miles on the freeway... car completely stalled out. Audi would not lift a finger even though the car had been under Audi Care up until that date. The repair bill was $10K, which was a tad cheaper than the $12K quoted from the stealership. I did put in a claim with NHTSA on the matter.

So far, Audi wanted my itemized receipt down to part numbers, and proof of payment. I have had to reach out to them every time for an update. This has been going on since June (4 months). The last update was that it was submitted to x department for final approvals and payment. That was 3+ weeks ago. I am awaiting a callback from their automated hold/callback system to get a new update. I am about ready to get my lawyer involved as it appears they are looking to not only pay for my repair, but my lawyer fees as well... Par for the course on their decision making abilities thus far.

I have since moved on to Porsche.... Although they are all under the VW umbrella, those boys in Stuttgart build some quality stuff. They need to make a day trip to Ingolstadt and slap some folks upside the head.

NeverAudiAgain,
Tony

[Slobo7x]

I got my car back last night, dropped it off Monday at 3pm, it was done the next day at 3:30.
Recall, emissions, Safety, and a new keyfob programming.

My service department here is amazing, they've done many of these recalls so they can get it done under Audi allocated 7.5hours I believe.

[Antique-ace]

I had to wait almost 6 weeks to get an appointment to have the oil strainer recall work performed on my 2014 S7 and I was finally able to bring my car into Audi Louisville on the morning of 9/27. Fast-forward to today (10/5) the SA tells me my car is still sitting there and no work at all has been done on it. The SA can't even give me an estimate of when the service work may actually be completed and told me to try calling back next week to see if he can give me an update. The SA blamed the delay on COVID and a lack of service techs, but this is just unacceptable to me.

So it only took 4 weeks to the day to get my S7 back from having oil strainer recall work performed. I picked my car up yesterday PM. The Tech noted my turbos were in-spec and looked great (I have 32.5K miles on the car). Everything seems to be working and running perfectly. I will keep an eye out for any oil or coolant leaks.

[agorich]

Dropped my car off a few weeks ago. After a few days, up and running. A few days later, an oil leak. Took it back and they are fixing the issue. One of the new seals they installed were no good. Parts are on order so they said it may be early this week that I get it back. Service department has been great so far. Apparently this is not the first time they’ve seen this issue after this recall fix.

Anyone else have a similar issue after the recall work?


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[Devman2013S7]

Yep same issue happened to me. The dealer completed the recall and a few days later, I got a warning saying I needed to add oil, and I also noticed a small oil stain after pulling out of the garage. I took the car back and they totally redid the recall with another mechanic. Second time was a charm because it’s been perfect ever since. 2016 RS7.


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[agorich]

Yep same issue happened to me. The dealer completed the recall and a few days later, I got a warning saying I needed to add oil, and I also noticed a small oil stain after pulling out of the garage. I took the car back and they totally redid the recall with another mechanic. Second time was a charm because it’s been perfect ever since. 2016 RS7.


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That is great news. Hopefully no issues this second time around. Will find out later this week to see what all they did and then hopefully no problems after a few days.

[digdah]

Screw Audi. Mine came back saying my claim was denied because I didn't use OEM parts when the Indy did the work. I specifically asked them to just reimburse me for the labor and I would have been good. Not sure I will remain with the brand if since they continue to keep finding ways not to reimburse me for for their engineering mistakes.

[NKidOB]

Would like to post my experience with Audi and the oil screen recall. Have to say it has been great. Appointment was first on 12-12 but then thankfully changed to 10-26. Dropped her off and they gave me a 22 A5 Sportback loaner. Got a call about a day or 2 later saying my turbos had excessive play, rubbing the housing, and they must be replaced. This was a shock to me since I didn't have a clue (well a slight loss of power from when I first got her 4 years ago) they were damaged. Nervously I asked so what does that mean for me? Dealer said oh nothing just a courtesy call letting you know they will be replaced free of charge but we have to wait for the parts to get in. I could have cried. They keep me updated on everything they were doing. Got her back on 11-5 and oh man! I was on the hunt for a RS5 Sportback but not anymore.

[Wilbur_RS7]

Apologies if this was posted somewhere in the 11 pages, but where can I go to see the status of my claim?

I had the oil strainer taken care of in January 2021, but thankfully I kept all the papers and receipts. I sent in copies of everything. Still havent heard anything though.

[snohman]

Apologies if this was posted somewhere in the 11 pages, but where can I go to see the status of my claim?

I had the oil strainer taken care of in January 2021, but thankfully I kept all the papers and receipts. I sent in copies of everything. Still havent heard anything though.
I’ve called multiple times since submitting all my paperwork in August - i was told it could take up to end of November for resolution.

Absolutely sucks for the member above a few posts to have zero claim provided for even the labor. My Indy did use OEM parts so we will see what they come back with….my total was roughly $3k.

[flyfishing]

I got rejected officially for my claim today.


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[Wilbur_RS7]

After sitting on hold for 30 minutes, finally got through and he said my claim was received August 24th but it was incomplete?! He asked what the mileage was on the vehicle at time of repair, I asked if he could read because it was clearly on the invoice I sent in.

He then proceeded to tell me that the claim process ended Oct 31st so I was late because it was incomplete?? I let him have it saying it wasn't my fault no one there can read an invoice, then he said many others missed it so Audi will extend it. He gave me a Claim/Case # and told me to keep calling.

I usually don't get upset like that on the phone but seriously lol.

[digdah]

They have lost me as a customer. I have put loads of money into this car for things I think are manufacturer defects. If they had JUST covered the labor I would have been ok with this and upcoming expensive repairs. I will never understand how they keep looking for loopholes for a few thousands to keep customer's happy yet are about to spend millions in Formula 1. Fk them!

[ashaikh88]

They have lost me as a customer. I have put loads of money into this car for things I think are manufacturer defects. If they had JUST covered the labor I would have been ok with this and upcoming expensive repairs. I will never understand how they keep looking for loopholes for a few thousands to keep customer's happy yet are about to spend millions in Formula 1. Fk them!

Same here, I live in Saudi Arabia and no one even knows about this recall here, since our transportation safety board is not as powerful as USA. Audi just skips the Middle East market and just milks us for money left and right. Ive had many many issues with the car since I bought it used which was still under warranty back then. As soon as the warranty was gone issues started coming up. Air Suspension, Mechatronics (which I paid for completely out of my pocket despite AoA acknowledging it and sorting US Audis out with this issue.

Currently my car has been parked since 6 months because there's P2004 & P2006 (Intake manifold stuck open) and limits my rpm to 4000 along with several other electronics issues. I have spent a lot of money at indy shops to figure out the problem and they have eventually suggested two possible solutions:
- Replacing the intake manifold (need to remove the engine so high labor costs)
- Replacing the ECU due to several electrical faults

So basically since I bought the car, I've spent around 15 - 18k on maintenance / fault fixing & correction and this is without the intake manifold and oil restrainer fix.

Yeah F audi, never buying it again and will make sure none of my family or friends buy it. Ive had friends ask me about buying Audi and I've clearly told them to stay away, heck, one of my close friend (in Canada) tells his friends to keep away from this shady brand.

Its a shame that a brand like Audi will kill their reputation and fan base just to save a few $$$ from their $3bn profits on something that's clearly a manufacturer fault

now im just stuck with this piece of metal which I dont know if I should invest more money in to save it or just break it apart and sell in parts. I love the car, its beautiful, drives amazing (when it does) but the after sales is not even 0 its -100

What a shame Audi AG

[digdah]

Same here, I live in Saudi Arabia and no one even knows about this recall here, since our transportation safety board is not as powerful as USA. Audi just skips the Middle East market and just milks us for money left and right. Ive had many many issues with the car since I bought it used which was still under warranty back then. As soon as the warranty was gone issues started coming up. Air Suspension, Mechatronics (which I paid for completely out of my pocket despite AoA acknowledging it and sorting US Audis out with this issue.

Currently my car has been parked since 6 months because there's P2004 & P2006 (Intake manifold stuck open) and limits my rpm to 4000 along with several other electronics issues. I have spent a lot of money at indy shops to figure out the problem and they have eventually suggested two possible solutions:
- Replacing the intake manifold (need to remove the engine so high labor costs)
- Replacing the ECU due to several electrical faults

So basically since I bought the car, I've spent around 15 - 18k on maintenance / fault fixing & correction and this is without the intake manifold and oil restrainer fix.

Yeah F audi, never buying it again and will make sure none of my family or friends buy it. Ive had friends ask me about buying Audi and I've clearly told them to stay away, heck, one of my close friend (in Canada) tells his friends to keep away from this shady brand.

Its a shame that a brand like Audi will kill their reputation and fan base just to save a few $$$ from their $3bn profits on something that's clearly a manufacturer fault

now im just stuck with this piece of metal which I dont know if I should invest more money in to save it or just break it apart and sell in parts. I love the car, its beautiful, drives amazing (when it does) but the after sales is not even 0 its -100

What a shame Audi AG

I replaced my intake manifolds about a year ago. That one hurt the pocket as well. Probably the most expensive repair I have done since the stealership kept throwing parts at it instead of just replacing the manifold immediately.

[ashaikh88]

I replaced my intake manifolds about a year ago. That one hurt the pocket as well. Probably the most expensive repair I have done since the stealership kept throwing parts at it instead of just replacing the manifold immediately.

How much did it cost you for that?


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[digdah]

How much did it cost you for that?


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$8k.

[ashaikh88]

$8k.


WOW

[mlee1999]

Dropped my car off a few weeks ago. After a few days, up and running. A few days later, an oil leak. Took it back and they are fixing the issue. One of the new seals they installed were no good. Parts are on order so they said it may be early this week that I get it back. Service department has been great so far. Apparently this is not the first time they’ve seen this issue after this recall fix.

Anyone else have a similar issue after the recall work?


Sent from my iPhone using Audizine ForumThanks for the heads up. Will keep an eye out as well. Just had the recall completed this week. I also finally replaced my rotors and pads, ouch!

The dealer which is normally really good missed a few screws on the rubber parts at the front fender wells. Does anyone know what these are for? Unfortunately as I was driving back it fell off now they have a new one on order. Lol

Fingers crossed I have no issues with oil leaks. They were pretty good when they did the PCV. Confirmed my turbos are fine. https://uploads.tapatalk-cdn.com/20221111/6f4ba7a4b5a33784d9cdfc097edb5d0d.jpghttps://uploads.tapatalk-cdn.com/20221111/1098e280fad5f47d52c79df733df52fa.jpg

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[sloth8871]

Submitted my claim from repairs done last year. PCV failed and was whistling like mad so had my Indy do the PCV, Oil Screens, and they recommended turbos as well because of the screens and play. 2014 S6 that is now Stage 3 due to the turbo failure last year. Anyway submitted back in March of this year I think for just the screens and PCV and just got a call back a few weeks ago and was told to pound sand for Oil Screens, PCV, and turbos because of TD1.

I've asked for escalation and re-evaluation of the claim stating simply that regardless of mods the oil screen and PCV are known points of failure from the flawed design of Audi, stock or not, and that while I have no expectations of a full reimbursement Audi should provide at least SOME partial reimbursement because they share at least SOME responsibility in the failure of the the screens if nothing else. We'll see where it goes from here but I don't expect a penny from this at this point which is pretty shitty stance to take from them on this.

[Akakios]

Submitted my claim from repairs done last year. PCV failed and was whistling like mad so had my Indy do the PCV, Oil Screens, and they recommended turbos as well because of the screens and play. 2014 S6 that is now Stage 3 due to the turbo failure last year. Anyway submitted back in March of this year I think for just the screens and PCV and just got a call back a few weeks ago and was told to pound sand for Oil Screens, PCV, and turbos because of TD1.

I've asked for escalation and re-evaluation of the claim stating simply that regardless of mods the oil screen and PCV are known points of failure from the flawed design of Audi, stock or not, and that while I have no expectations of a full reimbursement Audi should provide at least SOME partial reimbursement because they share at least SOME responsibility in the failure of the the screens if nothing else. We'll see where it goes from here but I don't expect a penny from this at this point which is pretty shitty stance to take from them on this.

I am sure there is a lawyer around somewhere willing to take on the Magnuson-Moss Warranty Act with Audi.

It does not thrill me for my next purchase seeing how they have treated people when Audi has clearly made an engineering design error (this coming from someone who went from Porsche to Audi). With EV/Hybrid vehicles being pushed so hard and being plentiful, it will make it easy to find a replacement. My Lexus RC may not have had as many luxury items as my Porsche/Audi did/do but it certainly was never in the shop whereas my Porsche had a differential issue that they knew about similar to how Audi knew about the screen being an issue but taking years to resolve.

[sloth8871]

I am sure there is a lawyer around somewhere willing to take on the Magnuson-Moss Warranty Act with Audi.

It does not thrill me for my next purchase seeing how they have treated people when Audi has clearly made an engineering design error (this coming from someone who went from Porsche to Audi). With EV/Hybrid vehicles being pushed so hard and being plentiful, it will make it easy to find a replacement. My Lexus RC may not have had as many luxury items as my Porsche/Audi did/do but it certainly was never in the shop whereas my Porsche had a differential issue that they knew about similar to how Audi knew about the screen being an issue but taking years to resolve.

Well I got a call back from escalation and had a really rude rep basically tell me to kick rocks. That is doesn't matter who I ask or escalate to their policy they stand behind and the TD1 voids any and all extended warranty and is the cause of the failure. He hung up before I could finish saying goodbye. Pretty shitty feeling honestly to be not even be worth their time to have an actual conversation...

I told them basically what you said too, it doesn't matter what's done to the car or not that doesnt change the micron size of the oil filter screens... but he just repeated the same thing.

So ya, good luck to all of you who are TD1. I didn't REALLY expect anything out of this but figured it was worth the shot turns out I got out exactly what I assumed I'd get.

[esemes]

this gives me no hope on my claim I filed, using an indy shop with all oem parts, receipts, billing/bank pay receipts... rats

[R.Burgundy]

Dropped it off this afternoon, said it might take a week because of the holiday but I did get a new SQ5 loaner. Anyway, I asked them to change the extra parts mentioned in this thread, PCV, Oil Pressure Switch, Control Valve and Non-return valve. They want $658 for parts and $399 for labor. Seems a little high, what do you guys think? They already have the car so I might cave for the peace of mind.

[THCarpenter]

I bought the parts early, and my local Audi installed for no extra charge.

I cant speak for every dealer, but I know I have a great relationship with mine and have spent waaay to much money with them already....so its kinda quid pro quo

[MattyMarkey]

Dropped it off this afternoon, said it might take a week because of the holiday but I did get a new SQ5 loaner. Anyway, I asked them to change the extra parts mentioned in this thread, PCV, Oil Pressure Switch, Control Valve and Non-return valve. They want $658 for parts and $399 for labor. Seems a little high, what do you guys think? They already have the car so I might cave for the peace of mind.

You can always cross reference the parts cost to verify there - the PCV is the pricey part.

Add’l labor seems OK, if they are making you pay any at all. $400 is probably 2-2.5hrs. I’m still of the opinion, they are taking out 2 out of the 4 parts just to access the screen, so it’s really not much added work for them. Not sure how they came up with the labor rate, but I also understand why they would charge people something, if you don’t have a good report with them already.


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[dab]

After waiting on hold for thirty minutes audi has not seen my reimbursement yet and it was sent on Nov 9th. My indy shop said they don't put the oil screen back in and audi puts the same screen as what they take out.

[MattyMarkey]

My indy shop said they don't put the oil screen back in and audi puts the same screen as what they take out.

Mind explaining this a little more?

Your Indy shop is saying they don't actually replace the screen with a different rev when they perform the recall? When you did the reimbursement work, did your Indy shop completely remove the oil screen?

[dab]

Mind explaining this a little more?

Your Indy shop is saying they don't actually replace the screen with a different rev when they perform the recall? When you did the reimbursement work, did your Indy shop completely remove the oil screen?

Yes, they completely removed the screen.

[MattyMarkey]

Yes, they completely removed the screen.

And they also think the dealerships are not putting a new Rev screen in after taking out the old?

Definitely will be interested to see if you get the reimbursement, knowing your paperwork doesn’t show a new screen being replaced. Hopefully they find the paperwork first off! People shouldn’t have to send it certified mail lol


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[esemes]

And they also think the dealerships are not putting a new Rev screen in after taking out the old?

Definitely will be interested to see if you get the reimbursement, knowing your paperwork doesn’t show a new screen being replaced. Hopefully they find the paperwork first off! People shouldn’t have to send it certified mail lol


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who do I call to check the status? it's been far too long (sent it registered I think)

[MattyMarkey]

who do I call to check the status? it's been far too long (sent it registered I think)

I'd contact AoA Customer Service that was on the recall letter @ 1-800-253-2834

[sloth8871]

After waiting on hold for thirty minutes audi has not seen my reimbursement yet and it was sent on Nov 9th. My indy shop said they don't put the oil screen back in and audi puts the same screen as what they take out.

For those of you wondering about how long it takes to hear back, be prepared to wait. I mailed my original recall paperwork in March and didn't get first contact until November 7th. Maybe they sat on it knowing that the turbo recall was also coming out but I was told when I called to check on the status over the summer that they were quite far behind and to expect a wait but they could not give an ETA.

So be prepared to wait several months but they do get to you eventually.

[dab]

And they also think the dealerships are not putting a new Rev screen in after taking out the old?

Definitely will be interested to see if you get the reimbursement, knowing your paperwork doesn’t show a new screen being replaced. Hopefully they find the paperwork first off! People shouldn’t have to send it certified mail lol


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My guy said Audi puts the same screen back in the engine. My guy also put all stock numbers on the invoice. I found a decent phone number 800-822-2834 and a solid Audi Advocate Michelle x43236 who called me back and said they found my claim, gave me a case number, and told me when the 60-day response started. Don't abuse her guys....

[MattyMarkey]

My guy said Audi puts the same screen back in the engine. My guy also put all stock numbers on the invoice. I found a decent phone number 800-822-2834 and a solid Audi Advocate Michelle x43236 who called me back and said they found my claim, gave me a case number, and told me when the 60-day response started. Don't abuse her guys....

Haha glad you found someone to get the answers you needed and good on you to share.

Sounds like you Indy guy is quite skeptical of Audi dealerships… the dealership and AoA are opening Pandora’s box if they aren’t actually performing the recall repairs and not upgrading to the new Rev screen as stated. A bit on the conspiracy theorist type thinking there by your guy… or Maybe they are banking on people not spending the time and money to verify, but they clearly don’t know the Audi community


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[freshjive]

That is quite the conspiracy theory. I've done this recall on several V8T's and the screen the comes out is always the finer mesh screen. The new screen that goes in is more of a "grill" mesh if that makes sense. I can't speak for other people doing the recall but if techs at other dealers weren't putting in the new screens and cars were coming back with faulty turbos, if there is enough of a pattern you better believe AOA would be sending someone to inspect for themselves. Dealerships have been closed down for less.

[R.Burgundy]

Dropped it off this afternoon, said it might take a week because of the holiday but I did get a new SQ5 loaner. Anyway, I asked them to change the extra parts mentioned in this thread, PCV, Oil Pressure Switch, Control Valve and Non-return valve. They want $658 for parts and $399 for labor. Seems a little high, what do you guys think? They already have the car so I might cave for the peace of mind.

Got it back after 10 days on Friday. Paid about $800 ($600ish parts, $300 labor, $100 coupon) for the extra parts to be replaced. Drove it over the weekend with no issues but then on Monday morning decided to check the oil level for the hell of it and the MMI said it was overfilled. Took it back for them to correct.

[agorich]

Got it back after 10 days on Friday. Paid about $800 ($600ish parts, $300 labor, $100 coupon) for the extra parts to be replaced. Drove it over the weekend with no issues but then on Monday morning decided to check the oil level for the hell of it and the MMI said it was overfilled. Took it back for them to correct.

Glad you checked.


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[kgruen2]

So, I submitted my request for re-imbursement of my expenses to replace turbos and oil screen (per recall) to Audi 4 months ago. My cost for those repairs was around $13,000 at the dealership. (They had denied re-imburement under the extended warranty for the turbos as my car had been "tuned"). Today I received notice that they'll be sending me a check for $388.10. They also informed me that this "did not include the turbo repair". Well, no shit Charlie. Needless to say, I'll will be having a conversation with NHTSA.

[snohman]

So, I submitted my request for re-imbursement of my expenses to replace turbos and oil screen (per recall) to Audi 4 months ago. My cost for those repairs was around $13,000 at the dealership. (They had denied re-imburement under the extended warranty for the turbos as my car had been "tuned"). Today I received notice that they'll be sending me a check for $388.10. They also informed me that this "did not include the turbo repair". Well, no shit Charlie. Needless to say, I'll will be having a conversation with NHTSA.

Did they provide a breakdown of what was included at $388? That doesn't seem to even cover a fraction of the labor cost to replace the screen.

[MattyMarkey]

Did they provide a breakdown of what was included at $388? That doesn't seem to even cover a fraction of the labor cost to replace the screen.

Agree. I would wager a guess it's just the parts cost for the screen recall, since he had that replaced during a blown turbo situation, but was TD1; not covering labor in that case, just recall parts

[digdah]

Them not covering labor at the minimum is criminal.

[MattyMarkey]

Them not covering labor at the minimum is criminal.

TD1 is the killer though, and we should all understand and expect the implications; pay to play. Though wouldn't stop me from being pissed in the same scenario, especially since it was a "Safety Recall" that is self-admitting the cause of turbo failure.

Audi will find any way possible to reimburse the least amount possible

[oripaamoni]

TD1 is the killer though, and we should all understand and expect the implications; pay to play. Though wouldn't stop me from being pissed in the same scenario, especially since it was a "Safety Recall" that is self-admitting the cause of turbo failure.

Audi will find any way possible to reimburse the least amount possible

I learned my TD1 lesson back with my B8 A4, Injector extended warranty, Turbo wastegate extended warranty, and Oil consumption Class action (pistons and rings replacement) I had all these issues and Audi refused to cover all of them.

[digdah]

But they would have covered the work despite being TD1 if the strainer was to be removed at a dealership right? Unless that is not true then it makes no sense whatsoever.

[MattyMarkey]

But they would have covered the work despite being TD1 if the strainer was to be removed at a dealership right? Unless that is not true then it makes no sense whatsoever.

Safety Recall vs Extended Warranty. That’s the difference.

Turbo Failure is extended warranty (why he went to the dealer), which the repair states to replace the oil screen during that replacement of the turbos. So because he was TD1, they are not going to cover the cost to do the turbo warranty work/labor, minus the cost of the parts for the oil screen Safety Recall.

This is all with the assumption the money he was reimbursed was parts for the screen itself. Only sense I could make of it… which to me, would make sense


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[R.Burgundy]

Got it back after 10 days on Friday. Paid about $800 ($600ish parts, $300 labor, $100 coupon) for the extra parts to be replaced. Drove it over the weekend with no issues but then on Monday morning decided to check the oil level for the hell of it and the MMI said it was overfilled. Took it back for them to correct.

Another follow up. Went to do the brakes and a lug bolt is missing, the one which is a wheel lock. Dealer claims they have no idea, they didnt touch the wheels. Not buying it.

[freshjive]

But they would have covered the work despite being TD1 if the strainer was to be removed at a dealership right? Unless that is not true then it makes no sense whatsoever.
Typically once a vehicle is flagged as TD1 Audi pretty much wipes their hands clean to cover any further work on your vehicle. It doesn't matter how much you paid for the car or how long you've been a customer. I witnessed someone have to pay $40k in parts to replace the motor in their brand new SQ8 because he tuned it and blew a hole in the piston. He begged and pleaded and they just straight up told him "no, have a good day." And once the vehicle is flagged there is nothing you can do to have that status removed so it will always be flagged under the VIN.

Like MattyMarkey said because they also replaced the parts that were part of the safety recall I could see why he was only reimbursed that portion and not the labour. If you're tuned to stage 70, a safety recall cannot be denied under any circumstance because it is mandated. Warranty extensions are more of a goodwill for customers regardless if it is a common failure part, so long as you're not tuned.

[digdah]

Well his engine blew and that could directly be blamed by the tune. I should have just made them change out the strainer again for practice instead of asking for reimbursment lol. For me the amount in labor I was asking for to me if I was Audi would be worth it to make a customer happy. I guess marketshare doesn't matter to them as their decisions have direct effects on that...let alone them coming up with poor designed stuff. Why do owners have to force their hand on these issues like the class action filed for the DSG? If we as customers hadn't taken the time to file with NHTSA they would have kept sweeping it under the rug. Not a good look.

[MattyMarkey]

Well his engine blew and that could directly be blamed by the tune.

Audi could also say the turbo's failed or failure was exacerbated by the tune on our cars too, even with proof and their admission of the strainer issue. Once you have modified your car from factory original, you should know the risk you are taking. Simple as that.

[digdah]

Lol ok I guess. So the fact that so many non-tuned cars are having the issue is completely ignored? Who says my car was tuned when they blew? I will say it one more time...they know they had a poor design and ONLY are paying because their hand was forced. I have no problem paying to play. With this particular car I have had my fair share of issues so I am prepared to pay-to-play but all I'm was asking for was labor. Oh well I rest my case.

[esemes]

...they know they had a poor design and ONLY are paying because their hand was forced. I have no problem paying to play.....

couldn't agree more. I'm am two weeks into un-returned calls on my status of claim. I filed in early August with all the documents requested, highlighted and sent with registered mail...

I want the refund on principle only at this point.

[MattyMarkey]

couldn't agree more. I'm am two weeks into un-returned calls on my status of claim. I filed in early August with all the documents requested, highlighted and sent with registered mail...

I want the refund on principle only at this point.

Did you try calling the person digdah mentioned? It really does irk me when large companies have poor customer service.

[esemes]

Did you try calling the person digdah mentioned? It really does irk me when large companies have poor customer service.

left a message twice for her.

[freshjive]

The only reason I could see them not reimbursing the labour is because you have to remove the valley plate to replace the screen and check valve which is part of the repair manual. Since the labour that was paid for was for the replacement of turbos, you're already performing the 'recall' at the same time when doing the job.

[MattyMarkey]

The only reason I could see them not reimbursing the labour is because you have to remove the valley plate to replace the screen and check valve which is part of the repair manual. Since the labour that was paid for was for the replacement of turbos, you're already performing the 'recall' at the same time when doing the job.

Exactly what I said. Doesn't matter if we try to bring logic into this equation, when people are upset over something they have spent A LOT of their hard earned money on, blinders are immediately on - rightfully so! Human nature and don't blame them

[kgruen2]

Did they provide a breakdown of what was included at $388? That doesn't seem to even cover a fraction of the labor cost to replace the screen.

No, they did not. I argued with them about the the cost of recall and damage to turbos resulting from the faulty design of oil screen. They just told me my car was flagged as "Tuned" and that's the end of it. Case closed.
My friend the Service Advisor (no qualms with the Service Advisor, he's been straight with me) told me the cost of the recall is about $1400 (no cost to customer, that's what Audi Dealers get from Audi to perform the recall). Audi did send me a check for $388.10. Spoke with another Customer Service Rep., he told me my car was flagged, case closed. [headbang]

[brutal_noise]

I left my car (S6 avant 2016) at audi recently for the recall. I know that they should change the oil as part of the recall, but 2 days after I got my car back the right engine mount gave up and I had to replace it. As part of the process I removed the oil and filter and I'm certain that they haven't changed it. Now I'm wondering if they even changed the strainer and check valve at all. Has anyone had similar experience ?

[gk1]

I left my car (S6 avant 2016) at audi recently for the recall. I know that they should change the oil as part of the recall, but 2 days after I got my car back the right engine mount gave up and I had to replace it. As part of the process I removed the oil and filter and I'm certain that they haven't changed it. Now I'm wondering if they even changed the strainer and check valve at all. Has anyone had similar experience ?

They changed my PCV and strainer without changing the oil, and it was on my dime, so if they could have charged, they surely would have.
I think it is one of those things that is listed in the recall, but many dealers don't do it. Shame really.

[freshjive]

I left my car (S6 avant 2016) at audi recently for the recall. I know that they should change the oil as part of the recall, but 2 days after I got my car back the right engine mount gave up and I had to replace it. As part of the process I removed the oil and filter and I'm certain that they haven't changed it. Now I'm wondering if they even changed the strainer and check valve at all. Has anyone had similar experience ?
Unless you had asked specifically the check valve does not get replaced, just the strainer. But yes the oil and filter change should have been performed. I would check your invoice to see if they billed parts for it.

[brutal_noise]

Thanks for the replies. It's funny, I didn't get an invoice as well. It's the first time that I had anything done in a dealership and all of them (not audi specific, all brands) have a bad reputation in my country (not changing oil and filter when doing the regular maintenance and charging the customer for them for example). I guess I'll change everything myself because I can't trust that they did it.

[cdbachm]

I submitted my claim for both the failed turbos and screen replacement back in October. All work was performed by my independent mechanic with OEM parts. I've called a few times, waiting almost an hour each time to speak with a representative, and the claim has not been reviewed. I was told yesterday that I should expect another 3 months before receiving an update as they are severely backlogged for recalls and warranty extensions.

I'm not hopeful regarding the reimbursement for turbo replacement but it'd be nice if they covered book time labor and parts for the screen.

[StockThisTime]

I submitted my claim for both the failed turbos and screen replacement back in October. All work was performed by my independent mechanic with OEM parts. I've called a few times, waiting almost an hour each time to speak with a representative, and the claim has not been reviewed. I was told yesterday that I should expect another 3 months before receiving an update as they are severely backlogged for recalls and warranty extensions.

I'm not hopeful regarding the reimbursement for turbo replacement but it'd be nice if they covered book time labor and parts for the screen.

I’m in a similar situation. I blew turbos on my 2013 S6 years ago at about 65k miles. I had an independent shop replace the turbos with the RS versions (still OEM parts) and they replaced the oil screen. The independent shop had documented the turbo damage they found very thoroughly. I submitted all this to Audi of America in September, but never heard anything back. When I called they told me the oil screen recall was still open in the system and I’d have to take it into my dealership and have them replace it again and they’d close it out. I did this about a month ago and checked in with Audi of America again to make sure everything was good on their end and they didn’t need anything else from me. They said all was good and they’d review my claim when they’re able to but couldn’t give me a time line. I plan on calling to bug every 2-3 weeks and see what that gets me.

[Prh]

Did you ever check the oil level just after the recall was performed? Theres a few things that can cause the reduce oil level warning to appear. There could be having fuel leaking into the crankcase from the HPFP's or a stuck fuel injector. Id keep an eye on it to see if that warning shows up again. Even frequent short trips can cause that warning to appear, more common in the winter months if the oil temp never reaches past 60C.

Have put about 1,500 miles on it after reducing the oil level. Keep checking it regularly and MMI shows full. I was expecting it to drop a bit like in the past. What I have noticed is a slight smell of coolant after driving, like running local errands.

When warmed up, my P3 gauge shows an average coolant temp around 203 temp range.

I don't see any signs of coolant leaking in the engine bay or garage floor. The coolant level in reservoir is normal.

I didn’t have this smell before the turbos were serviced.

Any ideas what’s causing it?



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[gk1]

Have put about 1,500 miles on it after reducing the oil level. Keep checking it regularly and MMI shows full. I was expecting it to drop a bit like in the past. What I have noticed is a slight smell of coolant after driving, like running local errands.

When warmed up, my P3 gauge shows an average coolant temp around 203 temp range.

I don't see any signs of coolant leaking in the engine bay or garage floor. The coolant level in reservoir is normal.

I didn’t have this smell before the turbos were serviced.

Any ideas what’s causing it?



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FWIW it takes very little coolant to smell a lot and for a long time. I'd bet it is just whatever was spilled during service burning off. It will eventually dissipate, but can take months.

[Audisthesia]

FWIW it takes very little coolant to smell a lot and for a long time. I'd bet it is just whatever was spilled during service burning off. It will eventually dissipate, but can take months.

This. I had a leaky cap took quite a while for smell to go away, and never a single drop under the car.

[Prh]

Thanks gk1 and Audisthesia. You have eased my mind and one less appt. I need to make.

I really dread going to Audi dealerships for service, especially when out of warranty.

[Botbasher]

This. I had a leaky cap took quite a while for smell to go away, and never a single drop under the car.

I'm still smelling some whenever I get on it hard and I'm a couple months in!

I keep threatening to fit a micro nozzle to the shop vac and probe around in the valley to see what I can get out. I know where it hides from when I did my version of the recall. Hopefully it'll help shorten the issue!

Cheers,

KS

[gk1]

I'm still smelling some whenever I get on it hard and I'm a couple months in!

I keep threatening to fit a micro nozzle to the shop vac and probe around in the valley to see what I can get out. I know where it hides from when I did my version of the recall. Hopefully it'll help shorten the issue!

Cheers,

KS

Is your level dropping?

[Botbasher]

Is your level dropping?

Nope. I watched that intently for the first few weeks... especially since the first recall visit resulted in many leaks, loose hardware and shoddy repair work... but it's been exactly the same level for the last few months.

When I preformed my "recall" service, I got coolant everywhere, so I know where it goes and where it'll stay.

I've just been too lazy to poke a vac down there and get it out! It's becoming less and less regular, so it may just beat me to the effort!

Cheers,

KS

[qcrazy]

Just dump a couple of glasses of water into the vee (both sides). It will dilute out any residual and burn off faster.

Also check the connectors at the IC really close. Those squeeze clamps like to leak over time, make sure they aren't seeping. If they leak, it runs into the vee. I recommend putting a worm clamp in that location.

[Botbasher]

Just dump a couple of glasses of water into the vee (both sides). It will dilute out any residual and burn off faster.

Also check the connectors at the IC really close. Those squeeze clamps like to leak over time, make sure they aren't seeping. If they leak, it runs into the vee. I recommend putting a worm clamp in that location.

That's a pretty slick idea.... do a cup full every time you smell some would make quick work of it!!

I did the clamp upgrade the first week I owned it. Effort well spent since someone oblonged the tube from the Hx and the spring clamp simply couldn't seal up!! Everytime the pump turned on I got a huge spray from it covering the motor! Took a few runs to figure that one out it was so messy!!

Cheers,

KS

[esemes]

finally got a call back from AoA. they received my reimbursement form and all needed documents on sept 01. I'm told its taking about 90-120 days now, which puts me up soon.


I have zero confidence, regardless.

[dab]

I just spoke with AOA at least they have a call-back system in place. When asked about my claim which they received on 11/15 she mentioned that it is in the proper queue but is taking 120 days.

[bakes]

Hi all, I'm getting my oil screen re-call recall done this week. I asked the dealership to change my spark plugs while they are doing the work. They want to charge me 3 hrs labour. That seems crazy. What is a reasonably effort considering how easy the plugs should be to access??

[incharge1976]

Hi all, I'm getting my oil screen re-call recall done this week. I asked the dealership to change my spark plugs while they are doing the work. They want to charge me 3 hrs labour. That seems crazy. What is a reasonably effort considering how easy the plugs should be to access??

Took me about 1.5 hours the first time I did it. It's not a tough job.

I own a 10 bay truck repair shop, 18 wheelers (trackers and trailers). We use Fullbay for our service jobs. Book times in the software are usually a lot higher that what experienced mechanics can do. We usually charge in between book and actual.

My car is currently at a shop for new mounts. Their book time and what they are charging me is 10 hours for the motor mounts, 1.5 hours for the transmission mount, and .5 hours for the oil service. Probably can do it quicker but they use book. Honestly, don't even care about that aspect, I care that they charged me $1,150 for each motor mount and $480 for the transmission mount which is over 200% higher than I can get them for on Audi by searching various dealerships. They claim it's because they have a 24,000 warranty which is nice but ultimately BS.

I would have went to the dealership but they are booked for 2 months. Just craziness.

Regarding the spark plugs, I always remove the plastic piece covering the wires.

[MattyMarkey]

Took me about 1.5 hours the first time I did it. It's not a tough job.

I own a 10 bay truck repair shop, 18 wheelers (trackers and trailers). We use Fullbay for our service jobs. Book times in the software are usually a lot higher that what experienced mechanics can do. We usually charge in between book and actual.

My car is currently at a shop for new mounts. Their book time and what they are charging me is 10 hours for the motor mounts, 1.5 hours for the transmission mount, and .5 hours for the oil service. Probably can do it quicker but they use book. Honestly, don't even care about that aspect, I care that they charged me $1,150 for each motor mount and $480 for the transmission mount which is over 200% higher than I can get them for on Audi by searching various dealerships. They claim it's because they have a 24,000 warranty which is nice but ultimately BS.

I would have went to the dealership but they are booked for 2 months. Just craziness.

Regarding the spark plugs, I always remove the plastic piece covering the wires.

Book labor for Motor Mounts are 10hrs because the service manual calls to drop the engine using a cradle - definitely the easiest way to do it. Not many people here have the means/tools to do that job, but would love to see how long it takes you and what you utilize to get the job done.

If you can and care to give back to the community, create a DIY (only one available is limited)


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[Krystofer66]

Would muffler and resonator delete fall into TD1 category?

[THCarpenter]

if you have a Service Writer who wants to, yes. But that shouldnt come up in the auto scan to flag you as TD1.

Again, TD1 will not stop the SAFETY Recall for the screens. It will flag you for getting your O2 Sensor, PCV, or Turbos replaced under the extneded AoA warranty on those items.

[Krystofer66]

Good to know i am scheduled there friday

[jeff351]

for those of you that have had the recall done... I had the recall completed just over a week ago and i can still smell coolant. the car did not smell before, I know they have to bust open the cooling system and some will spill but i'm afraid something else could be going on. the coolant level is a little on the high side in the resevoir, not sure if it could be overflowing from there? or theres just a lot left in the valley that needs to burn off? anybody else experience this?

[Botbasher]

theres just a lot left in the valley that needs to burn off?

Ding Ding Ding!!!! There are a ton of little cracks and crevices that when you pull the coolant lines they flood them!

Qcrazy had the best suggestion yet. Dump a few cups of water into the valley and dilute it. It'll evap faster. If your coolant level stays up... Done!

If you are loosing coolant, then you know where it is going! Mine took 2 trips back for all the leaks and loose hardware!

Good Luck!

KS

[Krystofer66]

So put the baby in for a oil screen recall last Friday. Tech found some things to do while in there and priced the PCV

Breather Replacement parts and one hour labor ... $978
Serpentine belt (not bad and no interval rec from Audi but half labor to replace now) $289
Marker light bad ... $74
Coolant Line leak from line on top of water pump (labor reduced) ... $610
Alignment (labor reduced) ... $250

Waiting on response if turbos are healthy and pricing for the check valve replacement.

Breather seems high roughly 700 in parts but I'm thinking its still cheaper to do now than later. Any thoughts or things i should as about while there?

Also rear shock is leaking but they are asking 1400 just for the shock lol and a lot of labor I think I will do my self. They are going for 450 online.

[ajay5s]

My Audi S7 (2013) has Turbo failed in Dec 2020, took to Audi dealer and they said Turbo failed and will cost $11k to replace it. I checked at Audi zone website, and many (14%) had this problem. I reached AOA and told with 60K mile, this is not supposed to happen when I have done all required services and oil changes. They said may take care due to good will but didn't do anything. I got it fixed by an authorized Audi shop with a new OEM turbo costing $6K. but during test drive my engine seized, per mechanic some Metalica debris from turbo caused the engine to fail. due to covid, used car parts in short supply, I haven't got my engine fixed. car is still with my trusted mechanic.

last August 2022 I got 21H7 oil strainer safety recall, requesting to submit repair bills for Turbo repairs. I did submit and they denied that I have used OEM parts. I am down 6k plus engine replacement (with compatible used engine it will be min 15-16 K) so total down appx 21k, none my fault. gone to BBB, they said they cover only warranty lemon law.

Audi, so bad and communication and listening to genuine customer complaint.

if anyone can suggest path forward for a process or attorney to take action against Audi.

Thanks

ajay satsangi
charlotte, NC
[email protected]

[freshjive]

So the mechanic didn't check for debris in the charge air cooler prior to reinstalling the turbos which basically caused engine failure? That's the first I've heard of an engine seizing just after the turbo replacement on the road test after. Did they boroscope the cylinders to see if there was an obvious debris in the cylinders?

[hahnmgh63]

I'm thinking more likely the Turbo bearing came apart and metal particles went down the oil drain. Eventually causing a spun Rod (most likely) or crank bearing.

[snohman]

I submitted my claim in August 2022 - I am apparently still in queue with no ETA on review of my reimbursement for my indy performing the oil screen replacement

[braincell38]

I just had my oil strainer replaced. Had them do the oil separator too for $104 labor + part $345.

[09S5]

I just had my oil strainer replaced. Had them do the oil separator too for $104 labor + part $345.$ 345.00 is solid [emoji108]...

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[Yousef@LR]

So I typed in my VIN on my new-to-me 2015 S8 on the Audi recall site. It states no open recalls. Can I safely assume that this recall was taken care of? My turbos are the Q version if that makes any difference. Unfortunately I don’t have the maintenance records to confirm and carfax doesn’t state anything but the previous owner was uber diligent with service

[freshjive]

So I typed in my VIN on my new-to-me 2015 S8 on the Audi recall site. It states no open recalls. Can I safely assume that this recall was taken care of? My turbos are the Q version if that makes any difference. Unfortunately I don’t have the maintenance records to confirm and carfax doesn’t state anything but the previous owner was uber diligent with service
I would call your local audi dealer to confirm. They can also check the history of the vehicle if the turbos were replaced through their Audi portal.

[snohman]

Unbelievably, I just got a check from Audi today via mail for my full requested amount for the oil screen replacement I did with my Indy. No letter or anything just the amount I requested which was just over $3200. I submitted a letter explaining work done and full info of my Indy, detailed invoice noting all Audi parts used and labor. What is more encouraging was I also had my inlets replaced as part of the work and they covered that portion as well.

Good luck to everyone else still waiting to hear back!

[cdbachm]

I called back again today. Waited an hour and 12 minutes to speak with a representative, she couldn't find any record for my reimbursement claim. I mailed in paper copies last October. All of the previous reps told me my case was in queue to be reviewed. Long story short, she asked me to email copies while on the phone and told me the timer would start over and to expect 60-90 days before being emailed a decision. What a joy this whole experience has been...

[dab]

update called into the number yesterday, they have my case number it has been at the 120 day mark. I was told that you would get a response via postal mail. We shall see. Called back 4/5 it is moving is what I heard, with a different group inside audi.

[StockThisTime]

I’m in a similar situation. I blew turbos on my 2013 S6 years ago at about 65k miles. I had an independent shop replace the turbos with the RS versions (still OEM parts) and they replaced the oil screen. The independent shop had documented the turbo damage they found very thoroughly. I submitted all this to Audi of America in September, but never heard anything back. When I called they told me the oil screen recall was still open in the system and I’d have to take it into my dealership and have them replace it again and they’d close it out. I did this about a month ago and checked in with Audi of America again to make sure everything was good on their end and they didn’t need anything else from me. They said all was good and they’d review my claim when they’re able to but couldn’t give me a time line. I plan on calling to bug every 2-3 weeks and see what that gets me.

I just got a check in the mail for a little over $9k!

I was really surprised after waiting 8 months! I really didn’t expect anything close to a full reimbursement

[MattyMarkey]

I just got a check in the mail for a little over $9k!

I was really surprised after waiting 8 months! I really didn’t expect anything close to a full reimbursement

Wow, that’s surprising knowing you replaced them with RS turbos, even OEM. Seems like others have been told after denial that even RS are not Original Equipment to the specific car.

Good on you! That’s a win


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[kharizma]

My RS7 has 19800 miles. Asked the advisor/tech about changing the PCV, AOS, Oil pressure switch, control valve and non-return valve as mentioned in this thread and both said I could and they would do it while they're in there for the recall for a little labor on top and obviously parts costs, but said they don't feel it's necessary with such low miles on my car. What do you all think?

[09S5]

https://static.nhtsa.gov/odi/rcl/2022/RCRIT-22V178-1437.pdf

[turbonator S6]

I'm preparing to take my car in for the recall. I have APR stage 1 ECU & TCU tunes. Car is running perfectly and has 45k miles with oil changes every 5k miles.

I'm thinking about whether I should flash back to stock before I take it in. The factory warranty expired years ago but my concern is 1) if the tune will interfere with any of their diagnostics and testing and 2) what might happen if they mess something up and the car needs to go back for additional troubleshooting and then they try to blame it on the tune?

Also, I would also like to get additional parts like the PCV, check valve, etc replaced on my dime as a preventive measure. I'm assuming I wouldn't get the typical 1 year warranty on parts and repairs if the tune is there?

Thoughts appreciated

[ewilliams1570]

I'm preparing to take my car in for the recall. I have APR stage 1 ECU & TCU tunes. Car is running perfectly and has 45k miles with oil changes every 5k miles.

I'm thinking about whether I should flash back to stock before I take it in. The factory warranty expired years ago but my concern is 1) if the tune will interfere with any of their diagnostics and testing and 2) what might happen if they mess something up and the car needs to go back for additional troubleshooting and then they try to blame it on the tune?

Also, I would also like to get additional parts like the PCV, check valve, etc replaced on my dime as a preventive measure. I'm assuming I wouldn't get the typical 1 year warranty on parts and repairs if the tune is there?

Thoughts appreciated

I would flash back to stock just to mitigate risk. Could impact future warranty coverage in some cases.


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[braincell38]

I'm preparing to take my car in for the recall. I have APR stage 1 ECU & TCU tunes. Car is running perfectly and has 45k miles with oil changes every 5k miles.

I'm thinking about whether I should flash back to stock before I take it in. The factory warranty expired years ago but my concern is 1) if the tune will interfere with any of their diagnostics and testing and 2) what might happen if they mess something up and the car needs to go back for additional troubleshooting and then they try to blame it on the tune?

Also, I would also like to get additional parts like the PCV, check valve, etc replaced on my dime as a preventive measure. I'm assuming I wouldn't get the typical 1 year warranty on parts and repairs if the tune is there?

Thoughts appreciated

If they do a full scan, they will detect that the ECU has been written and flag TD1 even if you flash back to stock. The ECU has a programming counter. If it doesn't match what's on the Audi home server, they know it's been tuned. Mine was flashed to stock and got flagged during PODS recall.

[braincell38]

My RS7 has 19800 miles. Asked the advisor/tech about changing the PCV, AOS, Oil pressure switch, control valve and non-return valve as mentioned in this thread and both said I could and they would do it while they're in there for the recall for a little labor on top and obviously parts costs, but said they don't feel it's necessary with such low miles on my car. What do you all think?

I believe PCV is covered by an extended warranty so I probably wouldn't do it if you are stock tune.

[nyc11282]

I checked my 2016 RS7 and no open recalls come back to the vehicle. How can I check my VIN to see if it's already been done?

[MattyMarkey]

I checked my 2016 RS7 and no open recalls come back to the vehicle. How can I check my VIN to see if it's already been done?

You'd have to call the dealer to verify that

[richy3]

From what my service advisor guy said, and the guy above in the posts said, once you touch the ECU the "counter" goes up and youll be flagged TD1. I was flagged bc my RS7 was tuned through the Audi dealer years ago.

I also just had my PCV fixed and fully covered (May 2023) with a Stage 1 APR tune. Theyll only warranty swap it out if they can verify that the symptoms are in fact coming from the busted PCV AND you are throwing a CEL. Overall, your mileage may very if its covered no charge, as the advisor had to request my specific car to get covered under warranty because it was tuned. Good luck.

[turbonator S6]

I just got my car back after the recall was performed and now my homelink/garage door opener no longer works. None of the three buttons work, the leds don't flash and when I go into the MMI it says system not available when I try to re-program the buttons. If I try to display the Homelink version info everything shows as zero. I know the front bumper cover has to be removed as part of the recall procedure and that the homelink transmitter is located by there.

Is it likely that the tech might have done something (or didn't do something) here? Would appreciate any thoughts before I go back to the dealer.