I want my subwoofer control.

[Montoya fan]

I know it’s been discussed, but will updating the mmi to the latest version fix it. The system in my Tiguan sport company vehicle sounds better and it’s not the premium system. I don’t get it.

[a4000]

According to @audi, they are working on a fix but they have no eta. Said to keep in touch with dealer for updates. Who knows if it will actually happen or not.

Complain at your dealer, complain on twitter/facebook, send an email to [email protected]

That's all we can do, keep the pressure on them.

It seems like very early on someone had said they had their mmi updated, but I don't think that has ever been confirmed. I'm guessing that never happened.

There are times my B&O sounds like total garbage. Had a base q5 as a loaner and it sounded better. I have also learned that audio over android auto sounds flat and is just missing something. Bluetooth audio sounds much better.

[Montoya fan]

I’m going to my dealer today to see if I can get the latest version.

[XMetal]

What year is missing the sub control? My '18 B&O has it.

[Montoya fan]

Mine is a 2017

[a4000]

17s and some 18s even.

Dealer will likely tell you there are no updates for your VIN etc. Or will tell you the feature was removed, they never had it etc. Good luck.

[a4000]

I am compiling information about this issue, can you guys give me scans of your Channel 47 - Sound system from vcds or obdeleven?

[Montoya fan]

I called two different dealers today and their is a update to I believe 1110. They said they will update it and it’s also free of charge. If you google search 2017 s3 mmi update their is a link to an Audi world page that says you can also do it yourself with a sd card

[XMetal]

I am compiling information about this issue, can you guys give me scans of your Channel 47 - Sound system from vcds or obdeleven?

I wished I could. Still can't decide which to pick up between VCDS and OBDEleven [confused]

[Sphawkins007]

I’ll try again, my dealer claimed to look into the issue but i feel like they just pretended and gave it back an hour later saying oh well we tried

[a4000]

I called two different dealers today and their is a update to I believe 1110. They said they will update it and it’s also free of charge. If you google search 2017 s3 mmi update their is a link to an Audi world page that says you can also do it yourself with a sd card

Dude, please upload the work order if you actually get this done.

- - - Updated - - -


I wished I could. Still can't decide which to pick up between VCDS and OBDEleven [confused]

obdeleven is great for the money. unless you have money to burn, it does practically everything vcds does.

[a4000]

I called two different dealers today and their is a update to I believe 1110. They said they will update it and it’s also free of charge. If you google search 2017 s3 mmi update their is a link to an Audi world page that says you can also do it yourself with a sd card

The sd card update via my audi is a map update only.

[Nachos Libres]

Dude, please upload the work order if you actually get this done.

- - - Updated - - -



obdeleven is great for the money. unless you have money to burn, it does practically everything vcds does.

And more, since OBDEleven can remove the video in motion lockdown on those of us that have the tech package.

[Red car]

The B&O is actually one of the best systems i have ever tested. my 2016 A3 premium plus S line has subwoofer controls
my 2017 s3 doesnt. yes with the latest MMI update it will fix that issue.

Another thing eveyone should be aware of is the type of format you play from your phone(some song bitrates vary). bluetooth will always lose some of its quailty over the protocol. but playing from WIFI will allow you to play with more bandwith and wont hinder any of the sound quality.

You can enable wifi from the MMI and use the Audi app to allow access songs stored in your phone. WIFI and direct car play sounds better than bluetooth. and you get album art covers lol

[a4000]

The B&O is actually one of the best systems i have ever tested. my 2016 A3 premium plus S line has subwoofer controls
my 2017 s3 doesnt. yes with the latest MMI update it will fix that issue.

Another thing eveyone should be aware of is the type of format you play from your phone(some song bitrates vary). bluetooth will always lose some of its quailty over the protocol. but playing from WIFI will allow you to play with more bandwith and wont hinder any of the sound quality.

You can enable wifi from the MMI and use the Audi app to allow access songs stored in your phone. WIFI and direct car play sounds better than bluetooth. and you get album art covers lol

I haven't heard of anyone fixing the missing sub control with an mmi update. Until I see it I'm not convinced.

I get album covers over bluetooth. Audio over android auto seems to totally suck ass (pandora, amazon music etc.). Sounds infinitely better over bluetooth. I think partly because you can turn up the input gain for bluetooth audio. Seems like the gain for android auto audio is very low, sounds totally flat. I will try the wifi as you suggested.

[XMetal]

Guys, Thanks for the OBDEleven recommendation. I will pick one up - can't wait to be able to disable that stupid auto start/stop!

[a4000]

Guys, Thanks for the OBDEleven recommendation. I will pick one up - can't wait to be able to disable that stupid auto start/stop!

got mine here

https://shopdap.com/vw-audi-scan-tool-obdeleven.html

I disabled start/stop with Carista. You'll have to code it with obdeleven as there is no app for it.

[SKORPiO]

got mine here

https://shopdap.com/vw-audi-scan-tool-obdeleven.html

I disabled start/stop with Carista. You'll have to code it with obdeleven as there is no app for it.So I need obdeleven and carista to disable start/stop? Or can I do it with any elm and carista? Sorry for sealing thread.

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[a4000]

So I need obdeleven and carista to disable start/stop? Or can I do it with any elm and carista? Sorry for sealing thread.

Sent from my SM-G930T using Tapatalk

Obdeleven doesn't have a 1 click app for disabling start stop, u can still do it you just need to know the long coding. It's available somewhere. Carista has a one click button to disable it.

[CharlotteTTRS]

What year is missing the sub control? My '18 B&O has it.

My 2018 TTRS with B&O is on 0905 and does not have it. What firmware version is your car running?

[a4000]

My 2018 TTRS with B&O is on 0905 and does not have it. What firmware version is your car running?

It might be more than just the mmi version. I'm guessing your amp part number doesn't end in a or b. Check channel 47. There are 3 revisions of the amp. Haven't found anyone with first revision and sub control.

[XMetal]

My 2018 TTRS with B&O is on 0905 and does not have it. What firmware version is your car running?

How do I find out firmware version without VCDS or OBDeleven?

[XMetal]

Obdeleven doesn't have a 1 click app for disabling start stop, u can still do it you just need to know the long coding. It's available somewhere. Carista has a one click button to disable it.

You mean this?

Select Control unit 19 (can gateway)
Adaptation
Start-Stop Voltage Limit>12V (New Value)
Default =7.6v

Found it from http://obdeleven.proboards.com

[Montoya fan]

I’m supposed to get the update done on Monday. I am running 0906 currently. I will keep you posted on what I find out. Some dealers are reluctant to do anything because most customers don’t want to pay fo it. I’m going to offer to pay to have it done if they seem wish washy about doing it.

[CharlotteTTRS]

How do I find out firmware version without VCDS or OBDeleven?

You can find it in your MMI settings. Look under "System maintenance, version info".

[CharlotteTTRS]

It might be more than just the mmi version. I'm guessing your amp part number doesn't end in a or b. Check channel 47. There are 3 revisions of the amp. Haven't found anyone with first revision and sub control.

I don’t yet have a tool for examining those values. Can I get the part number by directly from the amp? Where is it located?

[a4000]

You mean this?

Select Control unit 19 (can gateway)
Adaptation
Start-Stop Voltage Limit>12V (New Value)
Default =7.6v

Found it from http://obdeleven.proboards.com

Yes!

- - - Updated - - -


I don’t yet have a tool for examining those values. Can I get the part number by directly from the amp? Where is it located?

Yes it's on the amp but I don't know where it is either.

- - - Updated - - -


I’m supposed to get the update done on Monday. I am running 0906 currently. I will keep you posted on what I find out. Some dealers are reluctant to do anything because most customers don’t want to pay fo it. I’m going to offer to pay to have it done if they seem wish washy about doing it.

Oh man, can't wait to see how you make out. Good luck. I'm on 0694.

[XMetal]

You can find it in your MMI settings. Look under "System maintenance, version info".

OK - my 2018 B&O (June 2017 built) is running MMI version 1110 and it has the sub control.


I’m supposed to get the update done on Monday. I am running 0906 currently. I will keep you posted on what I find out. Some dealers are reluctant to do anything because most customers don’t want to pay fo it. I’m going to offer to pay to have it done if they seem wish washy about doing it.

Hope you get it sorted out as you should NOT have to pay for something that's still under warranty - getting firmware update should be part of that warranty.

[Montoya fan]

Thanks. And yes I hope it’s free. That’s the impression I’m getting.

[shivaswrath]

I am compiling information about this issue, can you guys give me scans of your Channel 47 - Sound system from vcds or obdeleven?

I'm missing sub control too. 2017 RS3. Dealer thinks my B&O system is tbeower tier one. [emoji23][emoji849]

[a4000]

I'm missing sub control too. 2017 RS3. Dealer thinks my B&O system is tbeower tier one. [emoji23][emoji849]

Dealer is full of sh1t!

[CharlotteTTRS]

OK - my 2018 B&O (June 2017 built) is running MMI version 1110 and it has the sub control.

That's encouraging. I'm anxious to hear what Montoya fan learns through the firmware updates update because I had occasion to drive my year old BMW 135 for the past few days. The factory Harmon Kardon system in it absolutely slays my brand new B&O. Not good.


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[a4000]

Any update Montoya fan? [drool]

[Montoya fan]

I wish. My dealer says they are still working on getting the software. I called Audi also to file a complaint yesterday. We will see what they have to say today.

[a4000]

I wish. My dealer says they are still working on getting the software. I called Audi also to file a complaint yesterday. We will see what they have to say today.

Thx for update

[Mr.Tan]

wonder why some '17 model S3 got it and some didn't? my car has it, but apparently it shouldn't? i'm not sure on the manufac. date but I got the car this past august new

[a4000]

wonder why some '17 model S3 got it and some didn't? my car has it, but apparently it shouldn't? i'm not sure on the manufac. date but I got the car this past august new

No, yours absolutely should have it. It was a mistake that some didn't.

[Clod]

Does anybody have the sound affect setting? If so you can crank it up to max and set it to "all" it will help a bit, at least for me it did.

[Montoya fan]

Do you know what version of mmi you are running.


wonder why some '17 model S3 got it and some didn't? my car has it, but apparently it shouldn't? i'm not sure on the manufac. date but I got the car this past august new

[MKEAudi]

Did they take this feature away? My 15 S3 has the ability to control the subwoofer via MMI

[CharlotteTTRS]

Did they take this feature away? My 15 S3 has the ability to control the subwoofer via MMI

That’s the basic issue. It seems so. At least for some builds.


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[shivaswrath]

This is a factory issue...if you have B&O you should have.

[Montoya fan]

A4000 you have a private message.

[Montoya fan]

Alright, so after all the dealership calls and trips they got an answer from Audi. I am going in on Friday to have the latest update done to my mmi. According to the engineer they spoke with at Audi USA this update will not change the subwoofer adjustment feature. They said that their is no fix at this time for the subwoofer control and that my bass control is how the subwoofer is adjusted. My Audi website looked into it also. They said they are aware of the missing subwoofer control and are working on a possible fix for it. I’m having the update done anyway and who knows, maybe it will fix it and they are wrong. I doubt it though. I will let everyone know what happens after the update.

[CharlotteTTRS]

Alright, so after all the dealership calls and trips they got an answer from Audi. I am going in on Friday to have the latest update done to my mmi. According to the engineer they spoke with at Audi USA this update will not change the subwoofer adjustment feature. They said that their is no fix at this time for the subwoofer control and that my bass control is how the subwoofer is adjusted. My Audi website looked into it also. They said they are aware of the missing subwoofer control and are working on a possible fix for it. I’m having the update done anyway and who knows, maybe it will fix it and they are wrong. I doubt it though. I will let everyone know what happens after the update.


Thanks for the play-by-play. If this doesn't do it, I'm going to hold out hope for a fix. I have a hard time believing they expect us to accept the disappointing sound of the B&O as-is.


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[Clod]

A long shot but has anybody tried this?
https://www.audiworld.com/how-tos/a/audi-a3-how-to-perform-a-software-update-to-the-mmi-421124
Perhaps it just not maps but the whole MMI update?

- - - Updated - - -


Does anybody have the sound affect setting? If so you can crank it up to max and set it to "all" it will help a bit, at least for me it did.

Anybody try this?

[Montoya fan]

That’s for European customers only. I created an account looked for anything that said related discussions and nothing. Chatted with them and called them and no solution. If you type myaudi.com it redirects you.




A long shot but has anybody tried this?
https://www.audiworld.com/how-tos/a/audi-a3-how-to-perform-a-software-update-to-the-mmi-421124
Perhaps it just not maps but the whole MMI update?

- - - Updated - - -



Anybody try this?

[Clod]

I can get to the map update but I am not sure if it will update the mmi software. I guess it is worth a try.
Login here

https://www.audiusa.com/myaudi

[a4000]

I can get to the map update but I am not sure if it will update the mmi software. I guess it is worth a try.

It won't.

[Nachos Libres]

Thanks for all the work on this Montoya.

[Montoya fan]

No problem. I just want it to work like it should.

[Montoya fan]

Took it to dealer. They were supposed to update the mmi, so I get there and I’m told there is no available update for the mmi whether it fixes the subwoofer control issue or not. I was told it wouldn’t, but they said they could perform an update anyway and then no update!
Ridiculous.

[CharlotteTTRS]

Took it to dealer. They were supposed to update the mmi, so I get there and I’m told there is no available update for the mmi whether it fixes the subwoofer control issue or not. I was told it wouldn’t, but they said they could perform an update anyway and then no update!
Ridiculous.

That’s poor customer service on several levels. They should be ashamed.


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[Montoya fan]

Agree. Has anyone else verified that the mmi software cannot be updated?

[a4000]

Agree. Has anyone else verified that the mmi software cannot be updated?

Sure it can, they're just not going to do it until audi has a specific fix, or a tsb, which addresses this or any other particular issue and they can tie to affected VINs etc.

[Montoya fan]

I have been as persistent as I can be and have never been a jerk about any of this with the dealer or my Audi.com I was told today that their is no update available at all for mib2 cars. Dumbest thing. We should be able to update this ourselves at any time just like the maps.




Sure it can, they're just not going to do it until audi has a specific fix, or a tsb, which addresses this or any other particular issue and they can tie to affected VINs etc.

[CharlotteTTRS]

I have been as persistent as I can be and have never been a jerk about any of this with the dealer or my Audi.com I was told today that their is no update available at all for mib2 cars. Dumbest thing. We should be able to update this ourselves at any time just like the maps.


There’s just no way my older, cheaper car should have factory sound so much better than my pricey new Audi. It’s crazy.

But this is almost the only thing I’m not absolutely thrilled with about my car. It’s a joy to drive, looks great, very comfortable.

So, as much as this disappoints me, as someone with software development experience for large companies, it doesn’t completely shock me that Audi has not been especially responsive to a small number of customers experiencing what many would see as a relatively minor issue. I’m guessing they’ll get to it. The real question is how long they’ll keep us waiting.


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[shivaswrath]

Any updates on MMI version to get the subwoofer control?

[Montoya fan]

Not that I know of. I was hoping to find out their was one.

[Gate]

I just picked up my 2018 s3 and it has sw control. Doesn't do much though. Question: what is the difference between premium plus B&O system and prestige B&O system? Prestige is listed as having 14 speakers. Could the sw issues be related to different trim levels? Btw, golf r Fender system is better than my premium plus B&O system. But, everything else is better in the s3. Quality throughout. Bought sight unseen and couldn't be happier. Happy Holidays

[XMetal]

Where did you see it indicates the prestige B&O have 14 speakers? The website simply indicates the S3's B&O having 14 speakers with no distinction between premium plus and prestige. With that said, I could only count 12 speakers (6 in the front doors and pillars, 1 in the front dash, 4 in the rear doors, and 1 sub in the rear shelf) in my 2018 premium plus' B&O.

[Gate]

Audi USA build says premium plus with B&O sound system. Prestige says B&O sound system with 14 speakers. Not on purpose or intentionally mis leading? That's why I asked. Nobody has stated definitively that they are the same or different on the few forums I've read.

[a4000]

The are all 14

http://img2.caricos.com/2015_audi_a3_73.jpg&dim=1920x1080&make=audi

[a2oc]

Is there a subwoofer in the 17 or 18? I was in a 18 courtesy car with the base audi sound system. (no sub controls). The sound was a bit vague compared to my 15 audi sound system. I have just checked the marketing blurb and it seems audi have reduced the speaker in the base system from 10 in the pre FL to 9 in the FL. Checked there is a big speaker at the top of the trunk, the only reasonable speaker to lose is the speaker hiding under the dash.

[XMetal]

The are all 14

http://img2.caricos.com/2015_audi_a3_73.jpg&dim=1920x1080&make=audi

Thank you for the pictures. Does the rear parcel shelf speakers protrude through and into the trunk? Looking from the trunk, I can only see the sub? [confused]

[Montoya fan]

I spoke with Audi today and they said they are working on a software patch for a subwoofer control and to fix some issues with CarPlay.

[MdnytRyder]

I spoke with Audi today and they said they are working on a software patch for a subwoofer control and to fix some issues with CarPlay.

Man I’d pay them for this!!..Oh wait..[emoji58]


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[a4000]

There are threads on audi-sport.net where people are getting an MMI update which fixes the sub control and some resetting issues of the treble/bass audio settings. So it looks like there are updates out there finally.

[shivaswrath]

Awesome finally...

[shivaswrath]

I'm taking it in Monday and asking for update to 1110

[Montoya fan]

Where did you find information on 1110. I only ask because the new s3 I looked at was at 1196.

[ADM17]

I have a service appointment scheduled for Friday. My '17 was purchased last March, and has no subwoofer control. They mentioned a few software updates were available for the car when I set up state inspection/oil change. We'll see what happens.

[MdnytRyder]

I have a service appointment scheduled for Friday. My '17 was purchased last March, and has no subwoofer control. They mentioned a few software updates were available for the car when I set up state inspection/oil change. We'll see what happens.

Hope it fixes it!


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[Montoya fan]

Alright. Here is the deal everybody. If you have a 2017 s3 without navigation you can get the update that will have subwoofer control. It is out and available now. It was released on March 5th. If your car has navigation you cannot update it as of now. It does say in the bulletin on a Audi technicians computer I saw and read that they are working on a software update for cars with navigation. This applies to the a3, a4, and a5 cars also.

[Nachos Libres]

Alright. Here is the deal everybody. If you have a 2017 s3 without navigation you can get the update that will have subwoofer control. It is out and available now. It was released on March 5th. If your car has navigation you cannot update it as of now. It does say in the bulletin on a Audi technicians computer I saw and read that they are working on a software update for cars with navigation. This applies to the a3, a4, and a5 cars also.

Thanks for this update. Guess I will be screwed for now but if they are working on it that's better than nothing.

[shivaswrath]

Yeah I took mine in and they said it hasn't been released for the RS3 yet but the S3 had it...so I remain and wait.

[ADM17]

Yeah I took mine in and they said it hasn't been released for the RS3 yet but the S3 had it...so I remain and wait.

I think the fix is only for non-nav cars. I just took my S3 in on Friday and they said they are aware of the issue, but didn't have a fix yet for all of the 3 models.

[shivaswrath]

Any updates?

[Montoya fan]

Not yet. I just checked about about a week and a half ago.

[larbel]

I have access to two '18 RS3 and a '18 RS5, on the two '18 RS3 without B&O, there's still no sub control, but on the '18 RS5 with B&O, it did have sub control... But mine's a PFL S3 with ASS which HAD the sub control before, and gone after retrofitting VC and MMI2 so it's not the amp but the MMI firmware... Anyway, I'll be happy if I could just turn the sub volume up with coding rather than having the actual control, anyone figured out the coding for sub volume?

[shivaswrath]

Anyone get it to work that has Nav?


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[Montoya fan]

Audi has a pending solution out for the issue. Everybody needs to take a few minutes and either call Audi care or go to your dealer. They are logging your vin, name address and phone number. This is for all s3, rs3, a4, and a5 owners. It only takes a few minutes. They don’t even have to pull your car in. The more people that register the complaint the better. My dealer only had three and two were from me. We have a b9 a4 also with the same thing. Please make the call or stop by your dealer.

[CharlotteTTRS]

Audi has a pending solution out for the issue. Everybody needs to take a few minutes and either call Audi care or go to your dealer. They are logging your vin, name address and phone number. This is for all s3, rs3, a4, and a5 owners. It only takes a few minutes. They don’t even have to pull your car in. The more people that register the complaint the better. My dealer only had three and two were from me. We have a b9 a4 also with the same thing. Please make the call or stop by your dealer.

Is the ‘18 TTRS also covered by the pending solution you referenced?



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[Montoya fan]

I would assume so. If you call Audi care and ask them they will take your information.

[Nachos Libres]

I took my car in for the 1 yr / 10k service last month and asked specifically about this and they did checks and said no update currently available. I'm hoping they are working on this like you say but I feel like they've had this issue for over a year now and no update so I don't feel like much is going to change.

[Montoya fan]

It’s not a tsb or an update. It is listed under pending service solution. Agree, it’s been way to long, but the issue was resolved for non navigation cars. Like I said earlier, most people don’t even know this is an issue at all as it effects so many cars besides ours. They don’t even know it’s missing the control. If we take a few minutes and make a phone call or go to a dealer that will look in the correct place your complaint will be saved and sent to Audi and this may get resolved. The system sounds so much better on the new ones that have the control.

[Nachos Libres]

It’s not a tsb or an update. It is listed under pending service solution. Agree, it’s been way to long, but the issue was resolved for non navigation cars. Like I said earlier, most people don’t even know this is an issue at all as it effects so many cars besides ours. They don’t even know it’s missing the control. If we take a few minutes and make a phone call or go to a dealer that will look in the correct place your complaint will be saved and sent to Audi and this may get resolved. The system sounds so much better on the new ones that have the control.

I would agree. I'm underwhelmed by the B&O system in my car - I know everyone raves about it on forums - but I feel like if I turn up the bass enough to hear it from the subwoofer it ends up being distorted from the regular speakers. I'm not an audiophile by any means but no matter what adjustments I make to this system I haven't found anything that just sounds great.

[Montoya fan]

My wife’s b9 a4 has 19 speakers and sounds better than my s3. It to is missing the subwoofer control. I had a 2016 golf r with the fender system in it and it was amazing. 5 times better than even her car. Go figure.

[Nachos Libres]

My wife’s b9 a4 has 19 speakers and sounds better than my s3. It to is missing the subwoofer control. I had a 2016 golf r with the fender system in it and it was amazing. 5 times better than even her car. Go figure.

Lol. Well, I had a Subaru STI with the Harman Kardon system in it and it sounded like crap too. I think I'm just destined to have crappy car audio systems.

[larbel]

It sounds crap now because it’s missing the subwoofer control and you have to dial up the bass to compensate. As stated before, my case is I have PFL S3 and the sound was great with a few tweaks with bass at 50% and sub at about 75%. But once I retrofitted MMI2 and VC, sub control is gone and it sounds really crap now... B&O is really a decent system, just that you’re not able to get the full potential out of it right now without sub output, and that’s why Audi needs to fix this...

[audia32017]

I just found this out on the net, I haven't seen it posted in any of the Audi forums yet. This appears to be an official Audi TSB for the missing subwoofer control issue:

-------
04/16/18 Other NHTSA ID: 10133314
TSB ID: A911878 2050567_

This bulletin contains a software update for the subwoofer adjustment that is missing in the mmi for vehicles equipped with bang & olufsen.
-------

I found this at the following URL: https://www.truedelta.com/Audi-A3-tsbs-8,2017. I wish I'd seen it before I took my car in for its 10k mile service. The dealer told me they had no idea such an issue existed. I have ASS not B&O but I'm missing the subwoofer control and it seems encouraging to know that at least there's a TSB out there on the issue.

[Montoya fan]

I think that is for the non navigation cars. They have a fix for those and it’s been out for a while.

[Montoya fan]

Just an update. I checked with my Audi mechanic and still no fix for cars with navigation.

[a4000]

Just an update. I checked with my Audi mechanic and still no fix for cars with navigation.

Yup, just had my car in this week. Tsb says there will be a fix, guess we'll see.

[CharlotteTTRS]

Just an update. I checked with my Audi mechanic and still no fix for cars with navigation.

Thanks for checking. It’s frustrating, but I’m still hopeful.


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[jonwhittaker_]

I have a 66 reg Audi A3 with Satvav and the B&O speakers, I bought the car new. Never had the subwoofer control on the MMI since I got it. Having paid for the B&O soundsystem I always felt I had been diddled, on occasion it felt like the subwoofer wasn't even kicking in and when I turned the BASS knob up it just fed more bass through the door speakers.https://imgur.com/a/ocIsdt6

I took it to the dealer last year and questionned it, and they had no idea what I was talking about.

It was back at the dealer today for a service, I mentionned the Subwoofer control and please can I get the MMI updated. The technician came out and wasn't sure but said 'he would look into it'.

Anyway.... got my A3 back today and I HAVE A SUBWOOFER CONTROL! And crikey what a difference it makes you can hear me coming a mile off.

Photo proof:

https://imgur.com/a/ocIsdt6

[a4000]

I have a 66 reg Audi A3 with Satvav and the B&O speakers, I bought the car new. Never had the subwoofer control on the MMI since I got it. Having paid for the B&O soundsystem I always felt I had been diddled, on occasion it felt like the subwoofer wasn't even kicking in and when I turned the BASS knob up it just fed more bass through the door speakers.https://imgur.com/a/ocIsdt6

I took it to the dealer last year and questionned it, and they had no idea what I was talking about.

It was back at the dealer today for a service, I mentionned the Subwoofer control and please can I get the MMI updated. The technician came out and wasn't sure but said 'he would look into it'.

Anyway.... got my A3 back today and I HAVE A SUBWOOFER CONTROL! And crikey what a difference it makes you can hear me coming a mile off.

Photo proof:

https://imgur.com/a/ocIsdt6

Damn, hope this comes to the US.

Does your work order include some TSB number for the fix?

[jonwhittaker_]

Damn, hope this comes to the US.

Does your work order include some TSB number for the fix?

I'll certainly take a look and let you know!

[Montoya fan]

I’m checking again tomorrow.

[CharlotteTTRS]

Me too.


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[shivaswrath]

I've been using on a tune waiting for this...I think I'll just move on.


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[wfujay]

Pretty sure my 2018 has a subwoofer setting. I'm also pretty sure I did an MMI update over the air a couple of months after I got the car, but I'm not sure if this had anything to do with the media controls (maybe it was a map update). Anyway, pretty sure I have the subwoofer setting and with everything dialed in to my liking + Android Auto over USB + Spotify premium + Very High streaming quality, it sounds pretty damn good.

[a4000]

Pretty sure my 2018 has a subwoofer setting. I'm also pretty sure I did an MMI update over the air a couple of months after I got the car, but I'm not sure if this had anything to do with the media controls (maybe it was a map update). Anyway, pretty sure I have the subwoofer setting and with everything dialed in to my liking + Android Auto over USB + Spotify premium + Very High streaming quality, it sounds pretty damn good.

You can't update mmi ota, just the maps. Some 17s and some 18s don't have the sub control.

[accordfreak]

anybody get their sub control update with NAV? Is it out yet?


You can't update mmi ota, just the maps. Some 17s and some 18s don't have the sub control.

[Johnny23]

Hi everyone, I recently purchased a 2017 a4 and had in at the dealer for some repair work and got a 2019 loaner which did have a sub control. Just trying to see if anyone has any updates on this issue? Going to call my dealer Monday and see what they say

[rdf5186]

My 15 S3 p+ has sub control


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[EvoToSQ5]

My wife’s ‘17 P+ S3 has sub control. It should just be an MMI update according to the paperwork I received from Audi.


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[manofvoice]

Hi everyone, I recently purchased a 2017 a4 and had in at the dealer for some repair work and got a 2019 loaner which did have a sub control. Just trying to see if anyone has any updates on this issue? Going to call my dealer Monday and see what they say

Any update on this? I have a ‘17 P+ S3 with no sub control. I tested a ‘17 A5 sportback before my S3 and it has sub control. Like others have stated the Golf R fender system with sub does sound better than the S3 without sub control. I would rather increase the output from the subwoofer and decrease the low frequency distortion coming from the door speakers. This is driving me nuts!

[accordfreak]

Any update on this? I have a ‘17 P+ S3 with no sub control. I tested a ‘17 A4 sportback before my S3 and it has sub control. Like others have stated the Golf R fender system with sub does sound better than the S3 without sub control. I would rather increase the output from the subwoofer and decrease the low frequency distortion coming from the door speakers. This is driving me nuts!

I just got mine updated 2 weeks ago (2017 with Navi, prestige) tsb 2053533/2. Night and day difference in bass.

[manofvoice]

I just got mine updated 2 weeks ago (2017 with Navi, prestige) tsb 2053533/2. Night and day difference in bass.

How did you get it updated? Any special process or requests that had to be made? I have Navi as well as all the options of prestige except stock LED interior lights and adaptive cruise control.


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[accordfreak]

give the dealership the TSB number and they'll do it. Went in to do my oil change, and requested they take care of that tsb.

[manofvoice]

give the dealership the TSB number and they'll do it. Went in to do my oil change, and requested they take care of that tsb.

Sweet! thank you!


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[ADM17]

Any update on this? I have a ‘17 P+ S3 with no sub control. I tested a ‘17 A5 sportback before my S3 and it has sub control. Like others have stated the Golf R fender system with sub does sound better than the S3 without sub control. I would rather increase the output from the subwoofer and decrease the low frequency distortion coming from the door speakers. This is driving me nuts!

The update for Navi cars has been out since March of 2019. I had mine completed at that time and it's been working great ever since.

[manofvoice]

The update for Navi cars has been out since March of 2019. I had mine completed at that time and it's been working great ever since.

I am all set to get my sub woofer control next Wednesday! Excited!
They will handle the recent recall fix at the same time.


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[TTeuer]

I went to my dealership today to get the update done, TSB in hand on my 2017 Audi A4 Quattro P+ with navigation and B&O sound.

Waiting for around 3 hours and was told they attempted to update my software but were unable to complete it. The dealer told me they'd opened a "TAC" case, but that due to the production date of my car, the update is not compatible.

Has anybody else had this happen? I haven't read anyone else post this online...

[manofvoice]

I went to my dealership today to get the update done, TSB in hand on my 2017 Audi A4 Quattro P+ with navigation and B&O sound.

Waiting for around 3 hours and was told they attempted to update my software but were unable to complete it. The dealer told me they'd opened a "TAC" case, but that due to the production date of my car, the update is not compatible.

Has anybody else had this happen? I haven't read anyone else post this online...

Mine took about that long as well. There were issues downloading the software to the SD card but it was successful from the SD card to the car and I now have the sub control.


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[TTeuer]

Mine took about that long as well. There were issues downloading the software to the SD card but it was successful from the SD card to the car and I now have the sub control.


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Did the dealer tell you it couldn’t be done at any point though? I’m finding it odd that mine is telling me it simply can’t be updated because my production date is just slightly too old. The TSB says it applies to all VINs in 2017... I’m on software 0377, which I’ve read of numerous people getting upgraded from.

[manofvoice]

Did the dealer tell you it couldn’t be done at any point though? I’m finding it odd that mine is telling me it simply can’t be updated because my production date is just slightly too old. The TSB says it applies to all VINs in 2017... I’m on software 0377, which I’ve read of numerous people getting upgraded from.

No, they never did.


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[TTeuer]

No, they never did.


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Thanks for confirming. I'll have to see how I can keep pushing the issue...

[a4000]

Thanks for confirming. I'll have to see how I can keep pushing the issue...

Try a different dealer.

[Bman280]

I also have a 2017 A4 Prestige (Technik here in Canada) and the dealership tried to apply the TSB fix I had found here on the forums but same thing - they said it didn't accept the update and that they had to create some kind of tech ticket. Surely there's a way by now for them to figure out how to do this? I'm on 0692, my manufacture date is Sep 2016.

[calvotj]

Are you still able to lower your screen when driving after the tsb update?

[EvoToSQ5]

I still have full control of my screen after the update.


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[calvotj]

What year is your car. I have a 2017 S3 trying to narrow down that it won’t deactivate the screen.

[EvoToSQ5]

Mine is also a 2017.


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[manofvoice]

Same here.


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[calvotj]

Any chance you know if you had tsb 2053533/2 or /3.

[EvoToSQ5]

Any chance you know if you had tsb 2053533/2 or /3.

I’ll take a look at the paperwork to see if they noted the TSB number.


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[Manual2018A5]

I have a 2018 A5 B9 with the base sound system (no B & O, no navigation). Would this MMI update possibly give me a subwoofer control? I do have a subwoofer on the rear partial shelf, but only have treble and bass controls.